JumpCloud
JumpCloud, Inc.External reviews
3,918 reviews
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External reviews are not included in the AWS star rating for the product.
Best solution for Enterprise IT
What do you like best about the product?
The ability to use it for SSO is a serious time saver. Jumpcloud does all the heavy lifting, with little to no configuration required, so users can log into all of your SaaS products through one portal. It is truly the best SSO solution on the market. Plus, the dashboard is easy to navigate and user-friendly. You can't get any better!
What do you dislike about the product?
For the brief time I've used JumpCloud, I've had no issues. I don't use it daily, but I'm impressed so far. I would also like it if Jumpcloud included Workflows.
What problems is the product solving and how is that benefiting you?
We currently are using Jumpcloud as our Device Management solution.
New features, easy to use, unique experience
What do you like best about the product?
JumpCloud is a comprehensive platform for identity, access, and device management that has transformed the way organizations manage their IT infrastructures. With a rating of 4.5 out of 5 on G2, based on more than 2,900 reviews, it stands out for its robustness and versatility.
What do you dislike about the product?
Perhaps they should properly include more versions in other languages since it is a platform that is used in many places nowadays.
What problems is the product solving and how is that benefiting you?
Some times are slow in data loading
JumpCloud: The Ideal IAM Solution for SMBs
What do you like best about the product?
I suggest JumpCloud to small business owners and municipal administrators who need a centralized identity and device management solution that offers cost efficiency. JumpCloud delivers easy user authentication and security management across Windows, macOS, Linux, and cloud-based applications while avoiding Active Directory's complexity and additional expenses.
Businesses experience significant savings on hardware and licensing expenses since no on-prem infrastructure is required. The cloud-based interface is intuitive which enables straightforward administration while reducing IT workload and streamlining access management and the onboarding process. The platform provides built-in security features such as MFA along with conditional access and SSO to guard against cyber threats and maintain compliance.
JumpCloud provides enterprise-grade security through a scalable, comprehensive IAM solution which is available at a fraction of the usual cost.
Businesses experience significant savings on hardware and licensing expenses since no on-prem infrastructure is required. The cloud-based interface is intuitive which enables straightforward administration while reducing IT workload and streamlining access management and the onboarding process. The platform provides built-in security features such as MFA along with conditional access and SSO to guard against cyber threats and maintain compliance.
JumpCloud provides enterprise-grade security through a scalable, comprehensive IAM solution which is available at a fraction of the usual cost.
What do you dislike about the product?
Jumpcloud is constantly evolving and adding more features and capabilities so most concerns I've had over the years have been addressed, including the recent preview capabilities of federation with Apple Business Manager. I'd like to see the password manager evolve a little further yet to be a little more seamless with passwords and 2FA. The recent additions that help with Shadow IT and the PAM features on the horizon are great additions!
What problems is the product solving and how is that benefiting you?
JumpCloud streamlines multiple platform management for users and devices and security through one consolidated console that's simple to use. The consolidation of management features into a single console reduces administrative workloads and streamlines customer onboarding while cutting IT expenses for resellers. Businesses achieve efficient operations with centralized identity management and devices along with built-in security features while ensuring compliance and security through seamless SSO without using traditional directory services.
Kauan Izidio Lopes - Support Analyst / I work with JumpCloud
What do you like best about the product?
What I liked most about using JumpCloud was the ease and speed of integration with other software like Office, Google, and Slack. The main function used is the automations through codes that we can execute remotely on the machine for specific configurations or program installations.
What do you dislike about the product?
The only point that was identified is the delay when we ask to execute a task through the admin panel.
What problems is the product solving and how is that benefiting you?
It is solving problems such as access and user management, inventory, automation, and password security.
Best all-in-one solution for identity and mdm management
What do you like best about the product?
It seems to check all of the boxes that are typically a headache for IT admins. Identity management, self service portal, server management, insights and mdm,
What do you dislike about the product?
Can be expensive depending on how many users you have
What problems is the product solving and how is that benefiting you?
User management across servers was a manual and tedious task prior to jumpcloud. Also left me open to attacks from previous users that I may not have removed on time.
Great partner who understand our challenges
What do you like best about the product?
Centralizing all user access in a single portal provides access and security for our company apps.
What do you dislike about the product?
It took some time to have some needed product updates, but they delivered it.
What problems is the product solving and how is that benefiting you?
Increased governance in our platform and PCI/SOC1/SOC2 certifications.
Technical Support Engineer
What do you like best about the product?
I like how you can easily manage company-owned devices, with great user experience and minimal effort.
What do you dislike about the product?
Everything is as great as it can be! Great jobs, developers! :)
What problems is the product solving and how is that benefiting you?
Managing company owned devices.
Jumpcloud Review
What do you like best about the product?
The user experience is so nice, it's easy to use and accessible
What do you dislike about the product?
I don't dislike anything but I would like that a few functionalities are improved such as having more dashboards for visualisation
What problems is the product solving and how is that benefiting you?
It helps with identity access management and password Management. Very effective and efficient
One of the best systems in the field
What do you like best about the product?
What I find most useful about JumpCloud is its versatility, how we can solve users' problems quickly, and I also like the device panel where we can manage the equipment through it. Also, its incredibly fast customer support. We have been using it frequently since its implementation and have not had any issues.
What do you dislike about the product?
Currently, I have nothing to complain about regarding the use of JumpCloud.
What problems is the product solving and how is that benefiting you?
It is helping us a lot with the management of the employees' equipment and the user who is allocated to the machine.
Evaluation Jefferson Viana
What do you like best about the product?
does exactly what it promises. I really like the MDM option, to manage devices, notebooks, and mobile devices, update policies.
What do you dislike about the product?
Whenever I have to search for a person's name, the response is very slow and sometimes it only works by searching through email.
What problems is the product solving and how is that benefiting you?
Resolve the issue of access by centralizing it on a single platform, thus facilitating the management of users and computers.
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