JumpCloud
JumpCloud, Inc.External reviews
3,920 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Jumcloud is great
What do you like best about the product?
It's easy to enroll and manage devices, and it's very stable et reliable.
What do you dislike about the product?
The lack of rule complexity for scoping. There's only "AND", not "OR" conditions, and we can't exclude groups from the scoping conditions, only devices.
What problems is the product solving and how is that benefiting you?
It fixes all the problems that we would have without a good MDM solution
Review
What do you like best about the product?
The interface is very user-friendly and easy to navigate
What do you dislike about the product?
The documentation could be more detailed and better organized.
What problems is the product solving and how is that benefiting you?
JumpCloud helps centralize identity management, reduce IT overhead, and improve user onboarding/offboarding through automated workflows. It also enhances security with consistent access policies across environments.
simple security
What do you like best about the product?
it simplifies my login authentication process across my corporate services.
What do you dislike about the product?
no issues to report. Jumpcloud has been an improvement.
What problems is the product solving and how is that benefiting you?
overly complicated manual authentication.
Good Cloud Tool
What do you like best about the product?
Device management so far but it need more improvement on the MDM
What do you dislike about the product?
Limited feature on the MDM, needs more improvement on that
What problems is the product solving and how is that benefiting you?
Managing the remote devices
Effortless User and Device Management Across Platforms
What do you like best about the product?
From a macOS administration perspective, the cross-platform device management is a standout feature. Being able to enforce security policies, deploy software, and manage local accounts across macOS, Windows, and Linux from one place is a huge time-saver.
Security-wise, features like MFA, conditional access policies, and SSH key management give us enterprise-grade control without the complexity.
Security-wise, features like MFA, conditional access policies, and SSH key management give us enterprise-grade control without the complexity.
What do you dislike about the product?
Limited Advanced macOS MDM Controls: For macOS environments, some advanced MDM capabilities—especially those around bootstrap tokens, kernel extension approvals, and declarative device management—are more limited compared to Apple Business Manager integrated solutions.
Reporting and Logging: While basic logging is available, detailed audit trails and event reporting (e.g., real-time login events, policy enforcement logs, or failed access attempts) could be more granular and customizable without requiring API workarounds..
Reporting and Logging: While basic logging is available, detailed audit trails and event reporting (e.g., real-time login events, policy enforcement logs, or failed access attempts) could be more granular and customizable without requiring API workarounds..
What problems is the product solving and how is that benefiting you?
umpCloud is solving the challenge of centralized identity and device management across a heterogeneous environment—macOS, Windows, and Linux—all without the need for on-prem infrastructure. This is particularly valuable in a hybrid or remote workforce where traditional domain-based management like Active Directory falls short.
Jumpcloud for IT monitoring.
What do you like best about the product?
Jumpcloud assists system administrators in monitoring users' daily activities on their devices. One of the main advantages of Jumpcloud is that it enables IT administrators to check whether users and their devices are active during office hours.
What do you dislike about the product?
The main thing i don't like about Jumpcloud is it provides sudo priviliges to the account which i haven't given permission to. Other than that Jumpcloud is effective to use.
What problems is the product solving and how is that benefiting you?
Business problem that jumpcloud is helping me is to protect the data of our customers. Customer are satisfied that we use jumpcloud for our security control.
Good tool with a good service team
What do you like best about the product?
Good service team that goes into the weeds
What do you dislike about the product?
Integrations are not as straightforward as they seem
What problems is the product solving and how is that benefiting you?
MDM for remote staff members
its a smooth experience in onboarding jump cloud
What do you like best about the product?
It stands out by combining identity, device, and access management in a single platform, making it especially attractive to IT teams managing hybrid or cloud-first infrastructures.
What do you dislike about the product?
Limited advanced MDM (esp. Android)
Limited prebuilt reports and dashboards
Limited prebuilt reports and dashboards
What problems is the product solving and how is that benefiting you?
cloud-native identity and device management platform
Cost-Effective, Versatile Cross-Platform Device Management
What do you like best about the product?
I like JumpCloud for its cost-effectiveness. It offers the items I need without having to pay for anything extra with their a la carte model. I also appreciate the cross-platform availability and seamlessness between Windows and macOS.
What do you dislike about the product?
I would like to see more clear insights instead of just displaying data on the dashboard. I need insights into what the data is representing, along with trends and filtering options.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for cross-platform device management, policy management, and user management, ensuring a seamless experience.
JumpCloud Simplifies IT Management with Powerful, All-in-One Directory Services
What do you like best about the product?
Centralized and secure user management..
What do you dislike about the product?
Lacks deep AD feature parity options....
What problems is the product solving and how is that benefiting you?
Problem: Disconnected IT Systems
Solution: JumpCloud unifies user directories, authentication, and device management.
Benefit: Simplifies IT administration and reduces tool sprawl.
Problem: Complex Onboarding/Offboarding
Solution: Automates user provisioning and deprovisioning.
Benefit: Saves time, increases security, and ensures consistent access control.
Problem: Remote Workforce Security
Solution: Provides secure access with MFA, SSO, and device policies.
Benefit: Protects company resources regardless of location.
Solution: JumpCloud unifies user directories, authentication, and device management.
Benefit: Simplifies IT administration and reduces tool sprawl.
Problem: Complex Onboarding/Offboarding
Solution: Automates user provisioning and deprovisioning.
Benefit: Saves time, increases security, and ensures consistent access control.
Problem: Remote Workforce Security
Solution: Provides secure access with MFA, SSO, and device policies.
Benefit: Protects company resources regardless of location.
showing 371 - 380