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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,920 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Aude L.

JumpCloud is a worthwhile tool for easy-to-use IT systems management

  • April 09, 2025
  • Review provided by G2

What do you like best about the product?
I love that it can be configured to manage passwords and complete user management, and its service works well because it is extremely secure as it supports multiple authentication methods.
What do you dislike about the product?
Since Ive been using it Ive encountered some problems but so far they are not serious.
What problems is the product solving and how is that benefiting you?
This software is incredibly good at simplifying account and indentity management, access and device management in one place, and solving multiple problems at once.


    Nabil M.

Identify management that simplifies all user management work

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
I like JumpCloud because it offers us a single user directory and the execution of scripts on different servers. It is also very cost effective and easy to use. It gives us a lot of peace of mind and it really works great.
What do you dislike about the product?
Nothing to say here. Everything has been great with JumpCloud.
What problems is the product solving and how is that benefiting you?
We do many thing with JumpCloud, such as easily synchronizing users, applying passwords, and managing identities and access, all in one place, and solving many problems by providing access to users who need it for their jobs.


    Marketing and Advertising

I think perfect for tool for device management

  • April 05, 2025
  • Review provided by G2

What do you like best about the product?
The best thing we like is how easy it makes managing devices, especially in a remote or hybrid work environment.
What do you dislike about the product?
Initial setup and configuration can be a bit overwhelming
What problems is the product solving and how is that benefiting you?
With the help of this software, solved the headache of managing users and devices across the different different platforms.


    Dale I.

Great directory platform for user management with easy implementation

  • April 03, 2025
  • Review provided by G2

What do you like best about the product?
I like that it is simple and intuitive and has clear functions, such as identity and user management, in one place. I like that it is realiable and offers good documentation with an easy learning curve.
What do you dislike about the product?
The documentation is extensive, complete, and easy to understand, but it is not updated when new features are added.
What problems is the product solving and how is that benefiting you?
JumpCloud solves problems and greatly benefits us in managing password access through the application of login and password policies, and all its functions are excellent and have been very helpful.


    Mario H.

JumpCloud - Excellent solution with features to easily manage users and devices

  • April 02, 2025
  • Review provided by G2

What do you like best about the product?
I liked Apples MDM and its integration with Cloud Directory. Additionally, it offered good documentation to easily learn how to use and manage users, as well as to effectively manage SSO. I can admit that it is a simple and good product.
What do you dislike about the product?
It would be useful to add subfolders in the password manager.
What problems is the product solving and how is that benefiting you?
The problems were solved and quite beneficial, as JumpCloud allows us to manage password compliance and the cloud directory service is incredible, simplying account management and control, and providing easy and seamless access.


    Prateek B.

Secure an flexible Secure identity management tool

  • March 28, 2025
  • Review provided by G2

What do you like best about the product?
Jumplcloud is an efficient and reliable solution that simplifies identity and device management much more simply. Total Centralized user authentication can be achieved with Jumpcloud across different platform apps. Managing Device groups, Policy management, and identity provides is simple and easy to get started with. It offers detailed insights that are very helpful in maintaining security standards.
What do you dislike about the product?
The setup process is quite simple and straightforward but initially requires a tech-special even when configuring with a third party. Also, I didn't find the app that useful as compared to web edition.
What problems is the product solving and how is that benefiting you?
Jumcloud plays a crucial role when it comes to device identity management and access control. It eliminates the need for maintaining users and their devices across different systems and applications. Everything can be managed from a single dashboard and offers total control over the security. Another benefit and biggest use case is that it eliminates the need of manually removing user and devices from multiple system, with Jumpcloud it can be done from a single place quickly and efficiently.


    Elisa A.

JumpCloud is a secure tool that takes idendity management to the next level

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
The first thing I liked was the flexibility and implementation, which offers good features for managing user access and saves us a lot of time. Additionally, I can manage all users and endpoints from the console. It allows us to optimize processing for our administration team and everything works perfectly. I loved it.
What do you dislike about the product?
Nothing negative at the moment because its on the right track so far.
What problems is the product solving and how is that benefiting you?
I use most of its functions to facilitate our work environment. It manages identities, access and authentication, and solves many problems for us. Overall, it reinforces safety, which is great.


    Oliver D.

Ive been using JumpCloud for a while now and Ive really loved everything about it

  • March 24, 2025
  • Review provided by G2

What do you like best about the product?
My fisrt impression was how easy it was to implement and that it only takes a few minutes to get ip up and running. I like that it simplifies the IT work, the system is simple, the web interface is easy to use, and its graphical dashboard is amazing.
What do you dislike about the product?
There is a difference in functions depending on the operating system, its something strange, I dont know why it happens.
What problems is the product solving and how is that benefiting you?
It is widely use as a central directory for identity and access management, providing access to devices and users. I loved the service and how it solved the problems of users working remotely and simplified the onboarding processes.


    Soe A.

JumpCloud is used to simplify user management

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
I love this solution because it is very easy to start a single site and run scripts, and you can manage many users in groups within the portal and grant access to the necessary systems.
What do you dislike about the product?
So far everything is positive and thats why I wont say anything here.
What problems is the product solving and how is that benefiting you?
Thanks to JumpCloud, we are able to manage identity and access for many users, and leverage its functionality, provide them with user access, and management with enough password applications and mobile access. It is an excellent one-stop solution with excellent fluidity.


    Diane G.

Secure cloud storage with JumpCloud

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and manage user accounts and access. I like how intuitive it is and how easily multiple accounts can be managed. I also loved their hosted local directories, which help us meet the requirements. I loved it.
What do you dislike about the product?
Just some minor issues with the interface updates.
What problems is the product solving and how is that benefiting you?
It is valuable to me, especially for its easy setup and its excellent features and functionality. Moreover, it is software that meets my identity and access management needs, as well as remote support.