JumpCloud
JumpCloud, Inc.External reviews
3,918 reviews
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Useful for MAC devices
What do you like best about the product?
Flexibility to keep authentication cloud organized.
What do you dislike about the product?
Installing agent on each device takes too long and is tedious. Missing codes, wrong codes, etc.
What problems is the product solving and how is that benefiting you?
It's active directory or open directory in the cloud.
It helps to manage and control more WFH and outside functionality.
Provides a management to wipe and lock systems if compromised.
It helps to manage and control more WFH and outside functionality.
Provides a management to wipe and lock systems if compromised.
Recommendations to others considering the product:
Coordinate with client in detail.
Set expectations that their may be some issues.
Set expectations that their may be some issues.
Remote user management made easy!
What do you like best about the product?
I love that I'm able to remotely provision and manage my users. Plus the support team has been extremely responsive with the relatively few issues that we've encountered along the way.
What do you dislike about the product?
As this product is somewhat new, there are a few kinks that are still being worked out, but ultimately I'm satisfied to see the progress that's being made and the constant release of new features.
What problems is the product solving and how is that benefiting you?
Prior to JumpCloud we had to manage a remote computer running macOS Server in order to apply MDM profiles. Since the inception of JumpCloud that's a thing of the past! Now we're able to deploy and maintain security policies directly through JumpCloud, and Full Disk Encryption is so easy a monkey (me) could do it!
Recommendations to others considering the product:
If you are mostly concerned with the ability to manage users in an office or remote environment and trying to move away from on-prem server solutions, JumpCloud is the way to go! I truly believe that this is a simple yet elegant solution that solves a great deal of problems for many companies, especially in the new distributed workplaces we find ourselves these days.
Pure cloud AD
What do you like best about the product?
The tool can transparently manage Windows, Mac and Linux machines,
What do you dislike about the product?
Plain infrastructure, not really cool if you have lots of items.
What problems is the product solving and how is that benefiting you?
I can manage the laptops out of the office.
The best Identity management service
What do you like best about the product?
- Easy to use
- Simple GUI but valued experiences
- Simple GUI but valued experiences
What do you dislike about the product?
- Did not see anything that makes me mad
What problems is the product solving and how is that benefiting you?
- Easy manage my company devices accounts.
- Make our business runs smooth
- Make our business runs smooth
Great solution for startups
What do you like best about the product?
fully cloud and multi-platform solution, easy to set up, great support from JumpCloud, new useful features released quite often
What do you dislike about the product?
nothing major, that's why we decided to use JumpCloud :)
What problems is the product solving and how is that benefiting you?
company laptops central management solution
Recommendations to others considering the product:
go for trial, get in touch with JumpCloud sales and you will see how great JumpCloud team and app is
JumpCloud is easy to use
What do you like best about the product?
Jumpcloud makes it easy to have SSO , we earn a lot of time
What do you dislike about the product?
lack of dedicated app for dedicated using
What problems is the product solving and how is that benefiting you?
It makes it easy for us to reset our passwords.
Jump Cloud is a phenomenal tool for any small business!
What do you like best about the product?
The ease of use and the immediate support you receive once you have crested an account. Tons of articles to help assist you get things set up properly and user interface is quite easy to navigate.
What do you dislike about the product?
Although easy to use at times you can become loss of you are a novice so it's best you read before beginning or assign the set up to your IT partner to prevent confusion.
What problems is the product solving and how is that benefiting you?
Having the ability to safeguard the applications my employees use daily, while also ensuring we minimize any option of leaked information.
First time and interesting
What do you like best about the product?
separation of environments and instructions in separate with a separate lab_results tab live
What do you dislike about the product?
some instructions weren't clear when I started
What problems is the product solving and how is that benefiting you?
I was training for Cloud at Splunk. We don't often use jumpCloud, but when I did, I was impressed. I could do my test and have the results straight away. Another thing that helped it, was having a 24 / 7 / 365 chat available internally, so then I could double-check stuff and ask for help on my internal and specific task.
Best replacement for Active directory & ITSM
What do you like best about the product?
Cloud directory, Application Integration & Device Management
What do you dislike about the product?
I haven't really had any drawbacks from using the Jumpcloud.
What problems is the product solving and how is that benefiting you?
AD replacement & MDM for Mac
Recommendations to others considering the product:
Better all-in-one solution.
A stable IaaS with many useful features in one place
What do you like best about the product?
It's a single "pane of glass" for managing user access to accounts, devices and services. The integration of the product into existing devices and operating systems, and services is wide enough that we don't need extra services to cover them. The user experience for accessing their account is smooth and easy to explain to end-users when first enrolling into new or existing devices.
The MDM feature set alone is worth the investment. Setup and management are well documented within the same management panel, along with helpful dialogues that make it seem too easy. The continuing integration of Apple business has helped us achieve true zero-touch with our macOS and iOS device fleet.
Evaluating JumpCloud was frictionless as they offer a generous free tier with a trial of advanced features.
The MDM feature set alone is worth the investment. Setup and management are well documented within the same management panel, along with helpful dialogues that make it seem too easy. The continuing integration of Apple business has helped us achieve true zero-touch with our macOS and iOS device fleet.
Evaluating JumpCloud was frictionless as they offer a generous free tier with a trial of advanced features.
What do you dislike about the product?
With the addition of so many features, the management console has become a bit 'bloated' with notifications and tips. This issue is especially problematic with features I don't use or plan to use. There's no way to disable features you aren't using, and the console displays "alerts" to bring those features to the front when they aren't configured without a way to dismiss them.
What problems is the product solving and how is that benefiting you?
Identity access to various devices and services, both internal and external via the JumpCloud SSO. This allows us to manage access to services easily by user groups and it makes the end-user experience simple as well as secure.
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