JumpCloud
JumpCloud, Inc.External reviews
3,920 reviews
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External reviews are not included in the AWS star rating for the product.
The jumpcloud is easy to use. Most useful for IT industry
What do you like best about the product?
It simplifies IT management by offering a centralized solution for user identity, device management, and security policies across different operating systems. I especially appreciate its ease of deployment, intuitive interface, and seamless integration with tools like Google Workspace, Microsoft 365, and various SSO applications. Features like Zero Trust security, remote device management, and automated onboarding/offboarding are incredibly useful. Overall, JumpCloud helps streamline IT operations while enhancing security and user experience.
What do you dislike about the product?
Nothing else, because this was really helpful.
What problems is the product solving and how is that benefiting you?
his eliminates the need for multiple tools and simplifies administration, especially in remote and hybrid environments. It’s helped me manage users and devices more efficiently, enforce consistent security policies across platforms (Windows, macOS, Linux), and streamline onboarding/offboarding processes. The result is better productivity, improved security, and reduced operational overhead.
AMAZING!
What do you like best about the product?
Just the ease of use. It has all the tools I need to make sure all of our employees laptops are well setup and secured. Use it every day to maintain a secure environment. It was too easy to implement too! Me and my colleague worked on implementation and then integrating it with our employees laptops was a piece of cake!
What do you dislike about the product?
I don't want to say I disliked it, I just think it would be best if when we run a command, we got a prompt or a pop up with a hyperlink to the results or something like that.
What problems is the product solving and how is that benefiting you?
Security, mostly. It just help us keep the laptops safe from any unwanted software, we are forcing a password change as part of our policies and it just adds an extra security layer that our clients love.
One of the most easy to handle interface
What do you like best about the product?
Easy to use
All in one interface
Easy to maintain
Quick response
All in one interface
Easy to maintain
Quick response
What do you dislike about the product?
It got lagged while loading user or device's
What problems is the product solving and how is that benefiting you?
It's a all in one product so don't need to use multiple products to manage multiple devices
Identity Access Management solved
What do you like best about the product?
Jumpcloud solves all the Identity Access lifecycle, with support from the basic scenarios to the most complex ones
We have a mixed environment (on-prem and cloud), and now we can govern them all in one unified dashboard
We have a mixed environment (on-prem and cloud), and now we can govern them all in one unified dashboard
What do you dislike about the product?
The second authentication factor still has dependencies, i'll like to make it more open and flexible
What problems is the product solving and how is that benefiting you?
Jumpcloud give us a single point of authentication for all our products and environments, from the endpoints to the SaaS
Great for small teams
What do you like best about the product?
Jumpcloud is great for helping small remote teams. I like the ability to remote into coworkers computers to help solve tech issues.
What do you dislike about the product?
Jumpcloud can get expensive for large teams.
What problems is the product solving and how is that benefiting you?
Remote pc management
Policy management
Policy management
Just works
What do you like best about the product?
MDM, IdP and RADIUS capabilities. I also love the remote support option and how easy it is to enroll devices and apply policies
What do you dislike about the product?
Lack of pki infrastructure. Sometimes device insights can be lacking
What problems is the product solving and how is that benefiting you?
Alternative to windows/microsoft infrastructure that is cost effective and simple
Empowering Small Teams to Move Fast by Eliminating IT Support Bottlenecks
What do you like best about the product?
JumpCloud makes onboarding new team members fast and frictionless, especially in distributed teams. It allows for custom software configurations to be deployed automatically across devices, eliminating manual setup errors and significantly reducing setup time. It also supports SSO integrations with all the SaaS tools we use at Datanomik, enabling centralized access management. When a team member leaves the company, their access can be revoked directly from JumpCloud, automatically removing their permissions across all internal tools. In addition, it eliminates the need for users to manually enter their JumpCloud password (via the User Portal), helping to prevent credential theft by supporting a passwordless system.
What do you dislike about the product?
So far, I haven’t found any aspects of JumpCloud that I dislike.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving several key problems for our team. It streamlines onboarding by allowing us to set up new team members in just a few minutes, which is especially valuable for our distributed workforce. It eliminates manual errors by enabling automated software deployments and configuration, reducing setup time and support overhead. With its SSO integrations, we can manage access to all our SaaS tools centrally, which simplifies user management and improves security. When someone leaves the company, we can revoke all their access from a single place. Additionally, JumpCloud supports a passwordless experience, which helps prevent credential theft and adds an extra layer of security. Overall, it helps our small team move faster with fewer IT distractions.
JumpCloud makes life easy
What do you like best about the product?
The way the console looks. Clean and smooth.
Along with...
Security
JumpCloud's security features include multi-factor authentication (MFA) and password policies to protect data and prevent unauthorized access.
Conditional access
JumpCloud offers conditional access capabilities, such as device conditions for disk encryption and OS version.
Authentication
JumpCloud IAM ensures that each resource has a method to connect to it, such as password management or web and networking protocols. JumpCloud Go is a phishing-resistant credential for passwordless authentication.
Directory integration
JumpCloud integrates with existing directories, such as Active Directory and LDAP, for user management.
Compliance
JumpCloud offers tools for compliance management and reporting.
Device management
JumpCloud offers built-in device management, and users can restrict services on specific devices.
HRIS integrations
JumpCloud integrates with popular HRIS systems for user onboarding and provisioning.
Along with...
Security
JumpCloud's security features include multi-factor authentication (MFA) and password policies to protect data and prevent unauthorized access.
Conditional access
JumpCloud offers conditional access capabilities, such as device conditions for disk encryption and OS version.
Authentication
JumpCloud IAM ensures that each resource has a method to connect to it, such as password management or web and networking protocols. JumpCloud Go is a phishing-resistant credential for passwordless authentication.
Directory integration
JumpCloud integrates with existing directories, such as Active Directory and LDAP, for user management.
Compliance
JumpCloud offers tools for compliance management and reporting.
Device management
JumpCloud offers built-in device management, and users can restrict services on specific devices.
HRIS integrations
JumpCloud integrates with popular HRIS systems for user onboarding and provisioning.
What do you dislike about the product?
Data collection
JumpCloud tracks authentication traffic, including when users log in to their devices and access SSO applications.
JumpCloud tracks authentication traffic, including when users log in to their devices and access SSO applications.
What problems is the product solving and how is that benefiting you?
They are working on an asset management integration which will benefit us in the future by making it simple and easy to track IT hardware.
Fantastic and prompt service
What do you like best about the product?
Support and ease of use. Great for small non profit.
What do you dislike about the product?
Nothing really. Things tend to be very easy and problems are easily corrected.
What problems is the product solving and how is that benefiting you?
Providing a unified log in system and ensuring that security features are cared for and a small non profit has a system that works.
JumpCloud is a Great Tool
What do you like best about the product?
I enjoy the ease of onboarding and offboarding with the JumpCloud tool and the multitude of features that can be used. I use it alot because of these features and the ability to perform support functions remotely.
What do you dislike about the product?
I would like the addition of the dark mode feature
What problems is the product solving and how is that benefiting you?
JumpCloud helps the team manage users and devices. We use it for user provisioning and access management.
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