JumpCloud
JumpCloud, Inc.External reviews
3,920 reviews
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A More Centralized Control
What do you like best about the product?
I like the Remote support capabilities and OS updates capabilities.
What do you dislike about the product?
The JC Agents does work as good with the Mac OS systems. It stops syncing and creates a lot of problems for users accessing with their devices and for administrators that provide support remotely for users.
What problems is the product solving and how is that benefiting you?
User Authentication and Users Remote Support assistance in cloud based environment.
very good product for all types of platforms
What do you like best about the product?
jumpcloud it will work for all types of platforms
What do you dislike about the product?
Compared to other MDM platforms like Jamf or Intune, JumpCloud’s policy catalog is more limited, especially for macOS-specific settings
What problems is the product solving and how is that benefiting you?
Cost and Complexity of Traditional Directory Services
Presales Manager
What do you like best about the product?
Combining a solid UEM (Unified Endpoint Management) solution like Jumpcloud with an IDP (Identity Provider) creates a powerful framework for secure, efficient access control.
What do you dislike about the product?
When it comes to Mac management, workflows can be improvised to give more flexibility for admin in targeting Mac groups or individual devices.
External directory service integration are not fully available.
Automatic Application patching using internal app catalog maintained by Jumpcloud
External directory service integration are not fully available.
Automatic Application patching using internal app catalog maintained by Jumpcloud
What problems is the product solving and how is that benefiting you?
Inventory of all the devices enrolled into JC, maintain visibility on the overall devices wrt compliance, software patching and OS Patching etc.
On-boarding is made easy with JC, helping us to reduce on-boarding time of a new employee.
On-boarding is made easy with JC, helping us to reduce on-boarding time of a new employee.
seamless & effective software
What do you like best about the product?
Easier user & device management, most effective way to have RBAC. can complete the onboarding & exit flows in short span
What do you dislike about the product?
It supports most of the use cases but still there are many opensource tools/browsers that are widely used in industry for which jumpcloud doesn't have documented support.
What problems is the product solving and how is that benefiting you?
Jumpcloud has replaced the dependency of multiple tools and complex work flows and it provides the best way to provision the access to anything in the organisation.
Great Product
What do you like best about the product?
Easy to navigate, great customer service. We have happily used it for years
What do you dislike about the product?
We haven't had any issues with this product
What problems is the product solving and how is that benefiting you?
We user it for device management across all our softwares and it saves us a lot of time!
Its amazing tool for IT pros
What do you like best about the product?
The ammount of feature andintegrations is has a tool is amazing. You can do all the needed tasks as an IT in there
What do you dislike about the product?
Maybe pricing and more support to some linux versions would be great to have.
What problems is the product solving and how is that benefiting you?
MDM, we had some troubles with other MDM softwares and jumpcloud is the best for our mixed OS environment
Experience with jumpcloud
What do you like best about the product?
The MDM tool is convenient for us, as it allows us to manage app updates even when devices are in remote locations and unattended.
What do you dislike about the product?
I noticed that there isn't a quick chat support feature available. For minor questions, we have to send them an email, which can be inconvenient. It would be much better if a chat option were provided.
What problems is the product solving and how is that benefiting you?
App updates through MDM and control over the device.
JumpCloud has rich features
What do you like best about the product?
Two factor authentication, device strategy issuance
It's relatively easy to get started and the agent installation is also convenient，If there are any issues that require technical support, the response speed for creating cases is also acceptable
It's relatively easy to get started and the agent installation is also convenient，If there are any issues that require technical support, the response speed for creating cases is also acceptable
What do you dislike about the product?
It would be even better if it could support the issuance of policies for Home version computers
What problems is the product solving and how is that benefiting you?
Solved directory services, MFA authentication, security compliance, and policy issuance
A Robust MDM Solution
What do you like best about the product?
What I like most about the JumpCloud is much it simplify the life of IT teams. That's why it's the best solution for organizations looking for a MDM solution. Already having a lot of features and adding new ones time to time, the list of features growing everyday. Even after so much to offer it is still so easy to implement and manage. You can integrate everything from SSO Apps to Device integrations, from IAM to SaaS management it's all you want to make your life easy.
What do you dislike about the product?
1. Patch management could have been batter.
What problems is the product solving and how is that benefiting you?
Making life easier with MDM
Senior IT Infrastructure Engineer II
What do you like best about the product?
Automation patching and 3rd party software & quick support
What do you dislike about the product?
AI still not active for our organization.
What problems is the product solving and how is that benefiting you?
Radius
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