JumpCloud
JumpCloud, Inc.External reviews
3,920 reviews
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External reviews are not included in the AWS star rating for the product.
is an easy to navigate tool
What do you like best about the product?
nice GUI interface and its user-friendly ..Easy to understand interface with a tutorial video for beginners
What do you dislike about the product?
I do not dislike anything, however, if the news feed could have a disable option button
Also anytime there is an update on mac OS the agent has to be reinstalled
Also anytime there is an update on mac OS the agent has to be reinstalled
What problems is the product solving and how is that benefiting you?
its been our active directory and MDM for our workers and the agents work well
Jumpcloud we can keep all our information safe
What do you like best about the product?
It has a role access, which allows hierarchical access and thus have greater control of information and programs. I also like that you only need to enter a password to access all programs, without having to enter it again. It has a password management, which has helped us a lot when we have forgotten a password.
What do you dislike about the product?
It was a long process to install the program and get it up and running, its configuration could be easier. I would also like the user reports to be more complete and detailed, as it does not provide enough information. At times, the workflow automation, gets congested and slows down, which makes it a slow process to be able to place tasks to be saved and performed.
What problems is the product solving and how is that benefiting you?
We use this software to safeguard all the information of the different programs we use in our organization. It allows fast and secure access with a single password, to all programs and software used, it also has api that allows to integrate the system, almost any program, quickly and easily.
Directory services that provide a multitude of solutions
What do you like best about the product?
The jumpcloud agent deployment is seamless. You can take over any account out there and there is a ton of information available to assist you with provisioning.
What do you dislike about the product?
The learning curve, this is a new product that my team has never used, so the tooling is new. Its free education offered by jumpcloud which makes the burden less cumbersome.
What problems is the product solving and how is that benefiting you?
We wanted to steer clear of active directory and try another computer management system. Jumpcloud gave us the ability to control devices, set up groups for policy management, and gave us a better access management story.
Great Device Management
What do you like best about the product?
Works great on all of the platform: Linux, Windows and Mac!
Sync with SSO accounts works great
Sync with SSO accounts works great
What do you dislike about the product?
Some policies are not alerting as wanted (encryption on mac works great but without alert)
What problems is the product solving and how is that benefiting you?
Device management per user on all platforms.
Mostly security policies.
Mostly security policies.
OK for free
What do you like best about the product?
The free version is OK for the price :-)
What do you dislike about the product?
It lacks features, security and ease of use when compared to a properly set up Microsoft Intune environment.
What problems is the product solving and how is that benefiting you?
It actually created problems for a growing organisation as it was a pain to migrate away from.
Great and easy to use
What do you like best about the product?
The UI and the customer support provided
What do you dislike about the product?
Nothing as of yet, customer support has helped me with any issues I've had.
What problems is the product solving and how is that benefiting you?
To easily access profiles with high safety
Very user-friendly
What do you like best about the product?
The Main configuration panel I like it .
What do you dislike about the product?
The front-end looks oldest and in my opinion needs an upgrade.
What problems is the product solving and how is that benefiting you?
We use jumpcloud MDM to inventory all workstations.
JumpCloud is easy and simple to implement!
What do you like best about the product?
Fast and easy registration and deployments. Profile ingestion is simple and quick. The product just works for a mixed environment.
What do you dislike about the product?
My only wish is that profile ingestion is automatic and takes place at installation.
What problems is the product solving and how is that benefiting you?
JC is saving so much time deploying for a completely remote mixed environment of Windows and Mac laptops and seamless profile ingestion has been tremendous.
Easily migrated our user base over!
What do you like best about the product?
Working in the K-8 space, sometimes conversions like this take time and are added stressors at the end of the school year. Not the case with Jump Cloud! Worked quickly and efficiently! Support was excellent the couple of times we needed it.
What do you dislike about the product?
Nothing comes to mind as major cons. Really looking forward to our continued partnership with the JumpCloud team!
What problems is the product solving and how is that benefiting you?
Jump cloud identityOS controlling Wifi, remote access, scoping applications to faculty and student machines.
Best and Easiest Way to Manage User Accounts
What do you like best about the product?
Jumpcloud has been a game-changer for me. For one client I managed 20 computers with 20 or so users and always growing. Being able to sync users with google and assign them right after that is amazing. It takes 5 min and I've added them to the system, sent an auto-invite to create a password, and assigned them to several devices. Group policies have been super useful as well. I use JumpCloud with NinjaOne and have everything I need to manage everything remotely.
What do you dislike about the product?
There's not much I can say that I dislike. I haven't run into in problems or constraints yet. New features are always being added and I've only touched the tip of the iceberg. Highly recommend
What problems is the product solving and how is that benefiting you?
Remotely Managing User accounts on several PCs and syncing them with Google email accounts. Saves me so much time and the process is really simple. I have multiple clients and JumpCloud make it easy to manage all of the accounts and devices remotely. Also, worth noting how easy it is to enforce password policies and scheduled resets. Love it!
Recommendations to others considering the product:
Highly recommend. Try it out and should instantly see how useful it is.
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