JumpCloud
JumpCloud, Inc.External reviews
3,923 reviews
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JumpCloud is great for orgs small and large
What do you like best about the product?
It just works and it is extremely more agile than AD. Easy to setup and works great for small orgs with less than 10 ppl it's free. Usually there is a cost fo enter and JC makes it easy to enter and start using the platform.
What do you dislike about the product?
We were told it would be free for less than 100 ppl however we ended up having to pay for the platform for 6 ppl.
What problems is the product solving and how is that benefiting you?
Directory as a Service
Great tool to manage Windows, Mac, Linux, and Mobile devices -- all in one solution!
What do you like best about the product?
Finally, a cloud-based directory and app provisioning service that works seamlessly across Mac, Windows, Linxus, and mobile devices. We use this tool to support our company of over 300 employees; we're still in the early innings of launching this product, but the rollout has been seamless.
What do you dislike about the product?
Nothing major to call out yet; I hope they'll have more integrations with other popular IT cloud tools in the future. Currently, their native integrations seem lackluster
What problems is the product solving and how is that benefiting you?
JumpCloud is allowing us to package and implement an all-in-one solution for Cloud Directory, Mobile Device Management, Single Sign-On, and Password Policy Enforcements. This gives are users and customers a seamless and much less error-prone experience.
Nice for manage computers
What do you like best about the product?
RIDUS
Installing software and manage all computers
Installing software and manage all computers
What do you dislike about the product?
There is no option for direct remote , I should share the code to the user .
What problems is the product solving and how is that benefiting you?
Remote tools and RIDUS server for now
Looking for a multiplatform solution
What do you like best about the product?
One of the main reasons that we have to use JumpCloud is the support of other operative systems like Linux and MacOS. We are a remote base company using mostly Linux and some kind of security and management for Linux was essential to us.
What do you dislike about the product?
Perhaps the learning curve, but you need to adjust and learn like any other product. Also, some integrations with third-party services seem to be in development, but you can support all of them.
What problems is the product solving and how is that benefiting you?
Remote administration and policy compliance of Linux devices. We wanted a specific Linux designed solution, not Active Directory.
I system admin
What do you like best about the product?
wonderful UI, macs integration , easy to manage
What do you dislike about the product?
google embedded features are low, deployment is not perfect
What problems is the product solving and how is that benefiting you?
deployment for software
Very good solution for access management and MDM, for distributed endpoints
What do you like best about the product?
it's client-server based functionality really helps managing endpoints in different places and even countries. The product's documentation is very straightforward.
What do you dislike about the product?
I think that the MDM features for OS's other than Windows are currently very premature. while the MDM capabilities are very robust, in MacOS and Linux it is very limited.
What problems is the product solving and how is that benefiting you?
We do not have active directory in our company, and we also use many different SaaS platforms for our business.
Jumpcloud is able to provide answers to both our problems, in one single product.
Jumpcloud is able to provide answers to both our problems, in one single product.
One stop shop - from smb to enterprise company
What do you like best about the product?
All-in-one-stop shop. Every IT desire is included ->
- SSO with many builtin integrations
- Password Manager for your teams
- Easy to install/deploy JumpCloud agent
- Patch Management
- Conditional Access Policies
- Full MDM features
- Cloud RADIUS
- LDAP / IDP
- Secure access for sensitive asset
- Built-in policies that make your life easier (especially with EDRs)
All those great features and more are built into one platform that is SUPER EASY to use.
JumpCloud is a well-known company that adapts itself to new features, technologies and much more!
- SSO with many builtin integrations
- Password Manager for your teams
- Easy to install/deploy JumpCloud agent
- Patch Management
- Conditional Access Policies
- Full MDM features
- Cloud RADIUS
- LDAP / IDP
- Secure access for sensitive asset
- Built-in policies that make your life easier (especially with EDRs)
All those great features and more are built into one platform that is SUPER EASY to use.
JumpCloud is a well-known company that adapts itself to new features, technologies and much more!
What do you dislike about the product?
The only downside I found with JumpCloud is that some teams are not familiar with chocolatey, so application deployment sometimes might not be entirely straightforward to groups unfamiliar with chocolatey.
What problems is the product solving and how is that benefiting you?
- On-boarding and Off-boarding process
- Governance & Compliance
- Centerlize all my access into one place (IDP & SSO)
- Governance & Compliance
- Centerlize all my access into one place (IDP & SSO)
Best MDM tool
What do you like best about the product?
report generating is much more easy and the use of insights. Policy implementing even thou they need to developed more about hte managed and unmanafged devices and availability with mobile phones especially androids phone.
What do you dislike about the product?
so far so good i just need some features to be added such as managing handheld devices. Policy overlapping. Profile against device management
What problems is the product solving and how is that benefiting you?
as we are using the jump cloud eveywhere in our environment it is easy to manage user applications devices and policies in one platform
Testing to unify IT processes
What do you like best about the product?
The easy use of the graphic interface to connect and unify different platforms.
What do you dislike about the product?
Somehow, trying to configure integration with AD failed while sync.
What problems is the product solving and how is that benefiting you?
It was a solution to unify user management and simplified our work as an IT team.
JumpCloud - overall positive experience
What do you like best about the product?
JumpCloud is a great solution for those smaller to mid-size businesses that have a smaller budget and team within IT. The entire team (pre-sales, customer success , support) have been responsive, profession and completely honest about what capabilities they have or don't have. They listen to our feedback and do what is needed to solve our requirements.
What do you dislike about the product?
Jumpcloud can be somewhat immature with respect to functionality that is available compared to some of their larger competitors. Other than just improvements or enhancements to the platform, it's a good value.
What problems is the product solving and how is that benefiting you?
Jumpcloud is solving our remote access and possibly our mdm requirements as we are looking into into this currently.
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