JumpCloud
JumpCloud, Inc.External reviews
3,923 reviews
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Nice platform to manage your IT
What do you like best about the product?
Easily integrating SSO with different platforms, policies to ensure the best security
What do you dislike about the product?
small bugs, update modals are popping up to often even if I delay for 1 day
What problems is the product solving and how is that benefiting you?
Ensuring the device security. Easy to manage access to 3rd party apps
A must have for every company.
What do you like best about the product?
Suppose your company uses multiple applications and you want to manage all your users, make your on/offboardings faster and more efficient, and control your company from one place. In that case, JumpCloud is the tool for you!
A true must-have for every company.
A true must-have for every company.
What do you dislike about the product?
The SSO
The ability to set groups with permissions for different applications
The ability to sort everything in a way that makes your job a lot easier and less prone to problems
The amazing GUI
The implementations with over 900 plugins
The ability to set groups with permissions for different applications
The ability to sort everything in a way that makes your job a lot easier and less prone to problems
The amazing GUI
The implementations with over 900 plugins
What problems is the product solving and how is that benefiting you?
JumpCloud helps me manage my users and most applications in one place. My on/offboardings has become easy rather than a chore. Overall JumpCloud is my most recommended app for every business owner.
Good solution for SSO and MDM
What do you like best about the product?
Straightforward to use for enabling SSO across the organization and performing MDM tasks such as patch management and conditional access policies.
What do you dislike about the product?
Since certain features are quite new they can behave slightly unexpected.
What problems is the product solving and how is that benefiting you?
User (conditional) access, device management and patch management. Using these features enhances our overall security posture.
JumpCloud from a Staffing Agency
What do you like best about the product?
What I like the best about jump cloud is being able to manage multiple services simultaneously on one portal. I like how simple and straight forwards it is to use; anybody can quickly learn this software and become efficient at it.
What do you dislike about the product?
One thing I disliked about Jump Cloud was that on the Software management side, you have to get packages from Chocolately and Chocolately doesn't really have much packages out there.
What problems is the product solving and how is that benefiting you?
One problem that JumpCloud solves for me is creating users and linking them to different directories. This saves me a lot of time because I don't have to create users on the other Directories.
Jumpcloud
What do you like best about the product?
SCIM feature with couple of apps. Provisioning and deprovisioning made easy ! It saved me a lot of time with manual provisioning plus the community portal has a lot of great automation
What do you dislike about the product?
Outdated SSO documents with a couple of partners e.g Knowbe4. Steps were really not working so had to get help from both parties to complete a very simple integration
What problems is the product solving and how is that benefiting you?
Identity sprawl first and foremost. I joined our org without Jumpcloud yet so had to save all passwords in a password protect tool now things are getting better with JC in place.
Powerful IAM, MDM and Password Manager Tool
What do you like best about the product?
JumpCloud has been an essential tool for our IT team to consistently provide quality employee support by better managing our devices. This consistency is a must for any IT team in a fully remote work environment. The recent release of a dedicated password manager is huge plus for our organization as passwords are now more secure and organized than they were previously.
What do you dislike about the product?
MDM for Mac devices has caused issues in the past. This is mostly relating to having an invalid service token for the admin account when the OS was originally installed, forcing a reinstall the entire OS to get JumpCloud properly configured.
What problems is the product solving and how is that benefiting you?
JumpCloud has solved the most significant problem newly fully remote companies experience: MDM. Being able to properly manage and configure policies for Mac, Windows and Linux devices has improved the overall security of the organization.
Reasonably good, less expensive than Azure AD, difficult company to deal with.
What do you like best about the product?
The management portal works relatively well--there's still no support for apps using older on-premises AD synchronization, but JumpCloud gives us MFA and user self-service password resets on a variety of devices.
What do you dislike about the product?
Their contract renewal process is somewhat convoluted. We wanted to reduce the number of licenses but they wouldn't let us do that prior to renewal, and then afterward they said it was too late.
What problems is the product solving and how is that benefiting you?
Microsoft Azure AD Sync was too expensive for us as a small business, so we looked elsewhere. Jumpcloud works just as well for less. I couldn't say how the other features work, as we don't use them.
JumpCloud allows me to streamline many activities.
What do you like best about the product?
I appreciate the versatility and convenience that JumpCloud offers. The feature set allows me to customise my deployment while giving me full control over when features are used, how quickly they're implemented and from where users can access them globally. In addition, their device management solution for Windows is incredibly helpful in streamlining employee administration by managing Google Workspace without losing the ability to use Google Sign-In for quick setup or troubleshooting tasks outside of our local networks.
What do you dislike about the product?
I found the initial setup of JumpCloud to be quite tedious and potentially time-saving steps could have been included. The user reports also need to provide more detail that can actually help with decision making or achieving a specific goal. In addition, the process automation is sometimes slow, which severely limits my ability to set up tasks in advance.
What problems is the product solving and how is that benefiting you?
With JumpCloud, I'm able to save time by centrally managing user accounts across multiple computers and linking their email to Google.
Fantastic idP and device management! JumpCloud has it all!
What do you like best about the product?
JumpCloud is very simple to use. Very feature rich and can give you great control over SAML attributes. I like how you can assume the same ID/GID for users in an existing IPA environment so that permissions remain the same and I like how you can upload your own SSH keys, which can then be distributed to the servers that said users have access to. Customer support is top notch as well.
What do you dislike about the product?
Needs better software management for Windows/Mac. Had the right idea with chocolatey for Windows but seems to have been abandoned for the software catalog which uses winget. Would be awesome to have the same flexibility to deploy apps by just providing an app ID. Would also be great if additional Linux support could be added. For example, adding support for Alma Linux 8 and above for the JumpCloud agent.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping us to move away all of our users from on-premise AD in order to unify credentials against our entire application landscape. It is also our MFA and MDM provider
Jumpcloud is an Amazing cloud directory platform
What do you like best about the product?
User management & device management. It is so easy to manage users and devices using the agent. Also, creating groups can help with all the policy requirements.
What do you dislike about the product?
All good so far. But I have raised feature requirements from time to time. Such as - Adding device group control under Radius to control Radius access to selected device groups or limiting it to only Jumpcloud managed devices.
What problems is the product solving and how is that benefiting you?
One of the major challenges as we moved to remote work after covid was solved by Jumpcloud. User management, device management, policy enforcements, remote software installation all these are handy using Jumpcloud
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