JumpCloud
JumpCloud, Inc.External reviews
3,923 reviews
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so great easy to use interface
What do you like best about the product?
the simplicity in the UI makes it really easy to administrate
What do you dislike about the product?
on the users end when working on issue it can be difficult to interpret there issues
What problems is the product solving and how is that benefiting you?
The single sign on
Leading software for active directory identity management
What do you like best about the product?
One user can establish one identity that can be used throughout all the applications that our business use without having to worry about different usernames and passwords.
What do you dislike about the product?
The prices could be on the higher end for a larger organisation that employs hundreds of workers.
What problems is the product solving and how is that benefiting you?
The primary tool that JumpCloud has benefited us is the IT stack. The centralised security and identity allow a simpler organization operation.
Best Two factor Authentication tool
What do you like best about the product?
Using JumpCloud as Multifactor Authentication (MFA) at my organization, I usually log in to applications I use as it is a more secure and reliable source, and it gives randomly generated code that lasts for only a few seconds.
What do you dislike about the product?
I don't have anything to dislike in JumpCloud; I will use JumpCloud to access any application that belongs to my organization, making it more secure, which is the primary and foremost thing to consider.
What problems is the product solving and how is that benefiting you?
At my Organization, they've purchased subscriptions to the JumpCloud in bulk so that it can have so many features, not only MFA, but I am using only it as a Single Sign On tool.
Using Jumpcloud is straightforward to setup everything we want.
What do you like best about the product?
It is straightforward to implement saml on it.
What do you dislike about the product?
I haven't yet found anything that could disturb
What problems is the product solving and how is that benefiting you?
It makes everyone use only email to log on to each applications.
Excellent support from JumpCloud
What do you like best about the product?
The best with JumpCloud is its after-sales support. They are easy to reach and available to help with any problem that we have during the onboarding process to the system.
What do you dislike about the product?
The CRM system is difficult to set up and needs to invest some time to do it properly.
What problems is the product solving and how is that benefiting you?
Access management and centralised SSO management have improved how our staff is accessing the application. Now we only need one primary identity that is able to work with all the applications.
Good tools for staff onboarding process
What do you like best about the product?
JumpCloud is the best software I have used to manage staff identity and access management to date. All resources are controlled by a single system, which improves the onboarding procedure.
What do you dislike about the product?
Issues with compatibility with some of the integration software. Others tools have worked fantastically.
What problems is the product solving and how is that benefiting you?
The main issues that we had before this were with worker onboarding and offboarding process. Our IT has a difficult time managing new staff, and sometimes they don't have the correct credential to access the applications that they need. JumpCloud solves this problem quickly.
Amazing integration option list with other software
What do you like best about the product?
Unified user identity from various identity management software and platforms is what I feel the best with JumpCloud.
What do you dislike about the product?
Perfect software for managing users' and workers' identities. With the easy and straightforward interface, I have nothing to dislike about JumpCloud.
What problems is the product solving and how is that benefiting you?
JumpCloud operates on a website or cloud-based, which is easy to access from any workstation. The flexibility gives me the advantage of maintaining and accessing the platform anytime and anywhere.
Authenticating user identity easier with JumpCloud
What do you like best about the product?
We are now able to reduce our IT software cost because all the tools that we use for managing passwords, user identity, device management and system insight are stacked on this platform with one price.
What do you dislike about the product?
Accessing the software from the mobile interface is not ideal and harder than it should be. The platform community forum wasn't active.
What problems is the product solving and how is that benefiting you?
We see cost reduction for our IT tools and better management. The Single Sign-On(SSO) module permits our staff burdenless to remember all different login details for each software.
Perform tasks faster and more securely
What do you like best about the product?
JumpCloud's ability to configure security settings for remote computers and workstations is extremely useful for IT departments. Developing computer management with the added benefit of Apple MDM control saves time and effort in manually managing users, passwords, software access and more! I've also noticed that creating users for other applications through SSO integration has significantly shortened my user deployment process. JumpCloud does a great job of streamlining this process when it comes to account management, which allows me to pay more attention to projects that require extra focus.
What do you dislike about the product?
I have found JumpCloud's interface to be limiting when it comes to viewing interactions between policies. An accompanying case study describing user and device configurations would have eased the implementation process by providing detailed guidance and visual examples of chronologically arranged account takeover steps. A more detailed explanation could effectively guide users through the process, improving their overall experience.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the problem of centralized privilege management with a cloud-based solution that eliminates the hassle of updating software or securing hardware. For me, this means streamlined access control without the added burden of IT and without the headache of security audits.
Powerful Identity Management Solution
What do you like best about the product?
JumpCloud offers tools that facilitate a comprehensive user/identity management solution across organizations. Extensive support for SSO streamlines onboarding and offboarding processes and new features are constantly being added. I appreciate the ongoing, aggressive roadmap for development.
What do you dislike about the product?
At this time, I can't say that there are any issues that I dislike.
What problems is the product solving and how is that benefiting you?
JumpCloud ensures that onboarding and offboarding processes are consistent, timely and comprehensive. When critical staff depart an organization, JumpCloud ensures that when access is terminated, all platforms are addressed with one click.
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