JumpCloud
JumpCloud, Inc.External reviews
3,925 reviews
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Great wholistic solution for IAM
What do you like best about the product?
There are lots of features that can work in coherence to ensure that identity and security are maintained at the same time. Some of the main features include User Management, Device Management, SSO, MFA, etc
What do you dislike about the product?
There seems to be a feature for doing Patch Management. However, the solution is still in development and if that is deployed and made available, that could be a game changer, along with a central dashboard for overall details.
What problems is the product solving and how is that benefiting you?
JumpCloud being a core IAM solution, has multiple options to ensure things are secured. We are mainly using the solution for Identity and Access
Great Tutorials and User Experience
What do you like best about the product?
As an organization that does not have a dedicated IT administrator, the in-app tutorials and guides were extremely helpful in getting started
What do you dislike about the product?
Can be complex and difficult to use at times
What problems is the product solving and how is that benefiting you?
Managing our iOS and MacOS devices to prevent end users from breaking the current configurations
Jump Cloud Administrator for my employer
What do you like best about the product?
User friendly interface, real time - check in, deployment agent is straight foward and direct
What do you dislike about the product?
AI bot for troubleshooting doesn't understand technical issues as well, knowledge base can be updated better
What problems is the product solving and how is that benefiting you?
Interacting with customers and customer service
Very easy to use and very good interface
What do you like best about the product?
The GUI is a lot better than other tools and customer service.
What do you dislike about the product?
Sometimes it is hard to sync with tools outside of jumpcloud but it is still better than other tools that are in the market.
What problems is the product solving and how is that benefiting you?
Nothing that I can think of at the moment.
Friction less secured access
What do you like best about the product?
Jumpcloud insights with all identity , access and device features are the best applications with friction less access is the best solution which is best to pitch to customer
What do you dislike about the product?
There is biting to be disliked the best part is it's supports all the 3 OS which the keypoint to customer.and consolidating all the patch work tools is also main keypoint so there is not dislikes as such
What problems is the product solving and how is that benefiting you?
Jump cloud is single sign on and the best MDM solution which I have used so far with all the identity and access management with consolidated pitch work update
JumpCloud has made me a fan
What do you like best about the product?
It allows me to manage my organization's users and workstations without the need of an Active Directory server.
What do you dislike about the product?
I would like telephone support to be more readily available.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping my organization become HIPAA compliant.
Good features locked behind a clunky interface
What do you like best about the product?
JumpCloud has support for multiple operating systems, including Linux, which few others can offer. There are plenty of features that make it possible to deploy across dozens or hundreds of endpoints.
What do you dislike about the product?
The interface is a bit clunky and makes it very difficult to actually deploy in many ways. It claims to be a Linux MDM but this is fundamentally not possible, and JumpCloud doesn't overcome this.
What problems is the product solving and how is that benefiting you?
We used it as a way to manage our Linux endpoints for security and audit purposes, manage and enforce certain rules around authentication, as well as set lockout durations.
Great Cloud Directory / MDM tool for small businesses
What do you like best about the product?
ease of use, community supporting the software and continual updates to the software.
What do you dislike about the product?
No Linux MDM support yet, there aren't any major flaws with JC and I've been very happy with the product.
What problems is the product solving and how is that benefiting you?
All in one solution that works with both MacOS, Windows / GWS and O365
Jumpcloud is an excellent solution for cloud based user authentication.
What do you like best about the product?
The upside to Jumpcloud is the integration aspect with both on prem services and cloud providers such as Google Workspace.
What do you dislike about the product?
Jumpcloud can be a bit pricey depending on feature set that is being implemented.
What problems is the product solving and how is that benefiting you?
One of the biggest features in use is radius authentication: Jumpcloud allows users to connect to wifi using their personal login information. No more need to publish XYZ different passwords between buildings. The staff love it!
Working Better After Updates
What do you like best about the product?
Most of the time JumpCloud just works. The members of my team who are less than technically inclined are able to use it without too much of a problem. I look forward to seeing what else it can do.
What do you dislike about the product?
Unfortunately, we're a Mac based office and it seems like it takes longer for features and fixes to come available on Macs vs PCs. This is a general problem throughout the industry though.
What problems is the product solving and how is that benefiting you?
JumpCloud solves several critical problems related to user management and access control. Firstly, it addresses the challenge of sharing multiple passwords among various administrative staff members. By providing a centralized platform, JumpCloud eliminates the need for multiple passwords and allows for secure and efficient management of user credentials.
Additionally, JumpCloud offers a seamless solution for resetting staff logins. With its user-friendly interface and robust functionality, administrators can easily initiate password resets, saving time and reducing the burden on IT teams.
Furthermore, JumpCloud simplifies the process of disabling access for former employees. By streamlining user deprovisioning, the platform ensures that former employees no longer have access to sensitive systems or data, enhancing security and minimizing potential risks.
Overall, JumpCloud's solutions bring significant benefits to organizations. It enhances security by eliminating the need for shared passwords, provides efficient tools for resetting staff logins, and simplifies the process of revoking access for former employees. By addressing these challenges, JumpCloud improves operational efficiency, reduces security risks, and empowers administrators to effectively manage user access.
Additionally, JumpCloud offers a seamless solution for resetting staff logins. With its user-friendly interface and robust functionality, administrators can easily initiate password resets, saving time and reducing the burden on IT teams.
Furthermore, JumpCloud simplifies the process of disabling access for former employees. By streamlining user deprovisioning, the platform ensures that former employees no longer have access to sensitive systems or data, enhancing security and minimizing potential risks.
Overall, JumpCloud's solutions bring significant benefits to organizations. It enhances security by eliminating the need for shared passwords, provides efficient tools for resetting staff logins, and simplifies the process of revoking access for former employees. By addressing these challenges, JumpCloud improves operational efficiency, reduces security risks, and empowers administrators to effectively manage user access.
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