JumpCloud
JumpCloud, Inc.External reviews
3,918 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to use, well supported and comprehensive cloud directory option with MDM Great for education.
What do you like best about the product?
JumpCloud is a very straight-foward to use program that allows for easy device deployment and management. Much easier to work with than other MDM's I worked with in the past. It is also available for Windows, Linux and Mac which is a benefit over some other options.
Deployment was easy with their integration team. Very dedicated and flexible in getting JumpCloud deployed. Good support as well.
Deployment was easy with their integration team. Very dedicated and flexible in getting JumpCloud deployed. Good support as well.
What do you dislike about the product?
One thing I would like to see improved is LDAP integration over a wider amount of vendors. I wanted to move away from AD completely and have not been able to federate one of my services yet.
What problems is the product solving and how is that benefiting you?
It is solving password policy as well as directory service and MDM for our organization. They have a good remote support tool that I have not used yet, but it appears to be a great feature from what I have tested.
Effortless User & Device Management with Excellent Support
What do you like best about the product?
I like that JumpCloud makes it easy to manage users and devices in one place and is easy to use and set up.It helps keep accounts secure with features like MFA, and it works well with other apps we use.
The customer support is helpful, and I use it often. It has many useful features.
The customer support is helpful, and I use it often. It has many useful features.
What do you dislike about the product?
Sometimes it can be a little confusing to find certain settings, especially for a beginner. Also, some features could be explained better with clearer instructions.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage users, devices, and passwords all in one place. It keeps our accounts secure, makes it easier to set up new users, and saves time by connecting with the apps we use every day
Robust Security Features for SMBs, But Some Features Need Refinement
What do you like best about the product?
Jumpcloud stands out as an excellent option for SMB organizations seeking a comprehensive set of features to manage the security of their identities, services, and endpoints. Its capabilities are particularly well-suited for small to medium-sized technology teams responsible for securing and overseeing a workforce that may be on-premise, remote, or a combination of both.
What do you dislike about the product?
Jumpcloud is quickly establishing itself as a strong challenger to established enterprise options in the IAM space, consistently rolling out new features to close the gap with its competitors. However, it can take some time and several iterations for certain features to be fully refined and ready for production use.
What problems is the product solving and how is that benefiting you?
Jumpcloud enables our team to deliver a consistent, compliant, and secure experience for both endpoints and users across our entire organization. As a remote-first company, we rely on Jumpcloud to confidently protect our employees while they work from a variety of locations across Canada, Europe and Central America
Effortless Device Management with Smooth Google Sync
What do you like best about the product?
I like that JumpCloud allows us to manage Mac, Windows, and Linux devices from one interface, and it syncs seamlessly with Google. I also value the account and device management features it provides.
What do you dislike about the product?
Nothing specifically
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage Mac, Windows, and Linux devices from one interface and syncs seamlessly with Google, streamlining our user and device management.
User-Friendly, Easy Setup, and Excellent Google Integration
What do you like best about the product?
Really user friendly, all clear.
Installation of JC is easy as admin and as end-user.
Features are good, maybe to develop more the "Asset Management".
The integretion with goole is perfect.
Installation of JC is easy as admin and as end-user.
Features are good, maybe to develop more the "Asset Management".
The integretion with goole is perfect.
What do you dislike about the product?
The AI assistant isnt work properly. while searching for user then it shows a lot of users that dont include the letters of what i searched.
I dont like that i dont have more data on registered machine, like external GPU etc.
I dont like that i dont have more data on registered machine, like external GPU etc.
What problems is the product solving and how is that benefiting you?
Installing applications automatically while installing new machine - time.
Manage our assets.
If machine stolen then we have great tools to erase machine.
Manage our assets.
If machine stolen then we have great tools to erase machine.
Effortless Integration and User Management Make It Stand Out
What do you like best about the product?
I find it easy to integrate a wide range of different resources, and managing users and devices is also relatively straightforward. I also appreciate that the Jumpcloud team regularly adds new features and makes improvements to their product.
Customer support has been helpful on the rare occasions we've needed assistance, but thanks to the platform's reliability, we've encountered very few issues that we couldn't resolve on our own.
Customer support has been helpful on the rare occasions we've needed assistance, but thanks to the platform's reliability, we've encountered very few issues that we couldn't resolve on our own.
What do you dislike about the product?
In my view, the menus would benefit from some refinement. It would also be helpful to have greater flexibility when customizing policies. Additionally, I find the lack of support for a wider variety of Unix and Linux distributions to be a limitation.
What problems is the product solving and how is that benefiting you?
Easy management of various platforms in the one spot.
JumpCloud is quite helpful and it organizes all our logins in one place
What do you like best about the product?
I use JumpCloud almost daily to login across various systems and tools that our company uses and most importantly it gives me the peace of mind that all the security protocols are being managed on the system side. I set it up initially and then I can let everyone sign in and access the systems securely without additional work on my side and it takes me only a few clicks to add or remove users so it’s easy to keep everything current.
What do you dislike about the product?
There are times when it’s a bit of a drag especially when you are waiting for the system to distribute changes to user devices. Also some control settings are a bit too deeply nested in the dashboard, for instance integrating some of the third party systems can take an annoying amount of time. Also I think all users should be able to access the system’s reporting tools without additional fees.
What problems is the product solving and how is that benefiting you?
I can now manage all access and passwords from a single dashboard and remove the extra time needed. And to the users, JumpCloud lets them access all the systems they need without compromising security. And it’s also less stressful to manage the accounts and the system is now far faster and more organized.
Cloud identity management with JumpCloud
What do you like best about the product?
I really liked the user and device management and its cloud-centric approach.
What do you dislike about the product?
I dont like that it can be complex to configure initially.
What problems is the product solving and how is that benefiting you?
JumpCloud is great because its robust and modern for identity control, eliminates the need for on-premises infrasctructure, and simplifies access. Its excellent, it truly meets our expectations.
Bringing Different System Functions Together Into One Interface.
What do you like best about the product?
My main system for managing my team’s accounts is JumpCloud. I enjoy having access to all the different features to monitor accounts and control logins all from one system instead of having to deal with multiple different systems. It is all convenient from the admin console, where I can configure all the settings for user onboarding, password resets and authentication, as well as device policy management.
What do you dislike about the product?
Being able to design customizable, detailed configuration for reports is great, yet the user report building tool feels drafted, causing unnecessary manual data extractions to achieve particular views, as well as odd lags in the execution of device commands for streaming and real time troubleshooting.
What problems is the product solving and how is that benefiting you?
For JumpCloud, I can control the management of users and devices from one interface. I regain control of my systems security, user access, and onboarding and offboarding processes all in one streamlined interface.
JumpCloud excellent for managing identities and devices
What do you like best about the product?
I like it because I can easily manage security policies, patches, and users on any operating system with a nice dashboard, and the full integration combines SSO and MFA into a single platform. This is great, and I liked it because it simplifies integration.
What do you dislike about the product?
So far my only exception was the final configuration of the conditional access policies.
What problems is the product solving and how is that benefiting you?
This solution works very well for us, as it allows us to manage multiple systems without the complexity of a traditional active directory. It has helped us enhance our security posture and boost overall efficiency.
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