JumpCloud
JumpCloud, Inc.External reviews
3,920 reviews
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JumpCloud isTHE BEST solution for always-on, cloud-based, authentication and management
What do you like best about the product?
JumpCloud works in-office and remote. As long as the System is online in some fashion (which it should be), JumpCloud works
What do you dislike about the product?
More pre-built commands to try to do what GPO does in an AD environment would be great
What problems is the product solving and how is that benefiting you?
Enabling a very mixed workforce of Macs and PC laptops in a HIGHLY distributed environment (one day remote, next day in the office, next day on the road)
Recommendations to others considering the product:
JumpCloud is a great solution. It doesn't offer the level of detail that AD+GPO does, but ask yourself how much you use GPO and before you discount JumpCloud, see if it can do what you're doing today with Group Policy. You might be surprised
Easy to use, perfect for running a lean IT team!
What do you like best about the product?
The interface is really clean and it's easy to setup computers with user logins. I use this software for my organization of 180 and it allowed our company to grow with myself (Co-founder and CTO) to be the only IT manager. Jumpcloud has ensured that my company can work very lean which saves us a lot of money as we do not have to hire IT admins or IT consultants since the software is straight forward.
What do you dislike about the product?
It doesn't automatically sync the passwords when you import the GSUITE accounts. It would be nice if they had a more user-friendly tutorial accompanied with a technical implementation explanation on how it should work with the organization. Maybe even an example on how we would use that feature within our organization.
What problems is the product solving and how is that benefiting you?
Single Sign On for GSUITE and Computers for my staff. I am able to lock ppl remotely when we let go of someone. Something we had to do when we all had to work remotely from COVID-19
Great
What do you like best about the product?
Wipeout the laptop remotely and also password change
What do you dislike about the product?
If jump could also implement deploy software remotely it will helpful
What problems is the product solving and how is that benefiting you?
Sync password
Excelenmt product that may replace active directory
What do you like best about the product?
Can be implemented on large verity of OS (Windows, Apple, .
What do you dislike about the product?
The lack of customer service.
Not able to install all GPO.
Not able to install all GPO.
What problems is the product solving and how is that benefiting you?
I'm able to deploy the platform on both Windows and Mac laptops with unique policies.
Simplifies every day & always great new features
What do you like best about the product?
I have a busy workload and a lot of different things to look after - different queues, different jobs, hundreds of assets. Jumpcloud makes it incredibly easy to keep our assets up to date and keep our users in touch with what they need. It's also one of the first touchpoints for new users, and so far it's been a real blessing - it's easy for non-IT oriented people to understand.
I've had great experiences with Jumpcloud's account managers as well, as they take their time to make sure Jumpcloud is keeping up with our evolving requirements.
I've had great experiences with Jumpcloud's account managers as well, as they take their time to make sure Jumpcloud is keeping up with our evolving requirements.
What do you dislike about the product?
I don't have a lot of negative things to say about Jumpcloud to tell the truth! Even for someone new to IT like me, as an IT admin the documentation is thorough and support readily available.
What problems is the product solving and how is that benefiting you?
Simplifies security and program access for users, and keeps it easy to make sure all staff have what they need via groups. Really enjoy the ease & speed of new program rollout, and it looks as though that's likely to improve even more in the near future.
The software that changed the game for companies everywhere
What do you like best about the product?
What do I like best? I think the list goes on and on way too long for this. JumpCloud does everything I could think of. From LDAP, to IDP, to server authentication, to MDM and so much more. JumpCloud has helped Octane solve so many issues that I didn't even know I needed to solve. And on top of that their support team and our account manager are the absolute best.
What do you dislike about the product?
The only thing I dislike about JumpCloud right now is that since we have so many bookmarks and SSO connections on the user portal, there is no favorites page on there for them to only star the applications they use daily. Its getting cumbersome to keep track and find the applications you need sometimes.
What problems is the product solving and how is that benefiting you?
With JumpCloud we provide radius for our VPN server along with our office networks. We are solving an active directory problem as well as hardware management. We are solving security issues with their SAML and SSO connectors. We use JumpCloud to authenticate in real-time user access to our servers. And the list goes on and on.
Recommendations to others considering the product:
If you want affordable software to manage everything from end-users to infrastructure this tool is 100% exactly what you are looking for. And if that doesn't sell you, speak with one of their support members or account managers and you will be sold. Amazing staff at this company!
Very adaptable and quick to implement
What do you like best about the product?
SAML2.0 integrations are incredibly easy to perform, and that is still facilitated by hundreds of preset configurations for most market applications, and growing.
What do you dislike about the product?
Nothing really. The product is very stable and grows continuously. JumpCloud also regularly asks its customers about wanted features and even participating in feature betas.
What problems is the product solving and how is that benefiting you?
Practically zero implementation time for a full fledged LDAP directory with policy management for mac, windows and linux, client OS integration (even for password changes), multiple directory sources, legacy support for AD environments, and much more. It's really a great solution out of the box. Our company uses it as our primary authentication source.
Jumpcloud simplifies things
What do you like best about the product?
LDAP integration Is very helpful.
SSO Is an upside
Laptop management is an ease
SSO Is an upside
Laptop management is an ease
What do you dislike about the product?
Nothing so far To dislike. Jumpcloud has been good for me
What problems is the product solving and how is that benefiting you?
We are solving LDAP issues. Some benefits are the use of SSO
Jump Cloud review
What do you like best about the product?
The things I like the most about Jump Cloud is the ease of initial setup as well as the integrations it supports. It provides a more affordable alternative to Active Directory and eliminates the needs of on prem servers.
What do you dislike about the product?
The MFA platform can use some improvements. Also, I would like to see more policies to be able to push out machine policies, such as backgrounds and other similar user profile items.
What problems is the product solving and how is that benefiting you?
The biggest issue we are solving is getting rid of on-prem server infrastructure and providing an easier and more secure way to connect to cloud apps.
JumpCloud removes the need for a domain; replaced AD perfectly
What do you like best about the product?
Moving to JumpCloud is like a brick and mortar store moving to online sales - it's how it should be. They make user and resource management a snap, have great support and can scale globally without heavy infrastructure costs.
What do you dislike about the product?
They are still a young company and some of the tools could have a better graphical interface (for non Powershell users like myself)
What problems is the product solving and how is that benefiting you?
We are getting rid of domain infrastructure and overhead. JumpCloud makes it really easy to quickly assign user access to machines and know exactly what's running on machines. There's way less overhead than AD.
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