JumpCloud
JumpCloud, Inc.External reviews
3,920 reviews
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Active Directory Engineered for the Cloud
What do you like best about the product?
JumpCloud has simplified our entire Identity Management workflow by giving us an environment that can be easily integrated with tons of different apps and services.
What do you dislike about the product?
My only dislike is that the user migration process for getting everyone to JumpCloud is a bit hands on but it's very straight forward. Other than that, there really isn't anything functionally wrong that I've found.
What problems is the product solving and how is that benefiting you?
JumpCloud not only gives us the ability to ditch old AD infrastructure, but it has completely streamlined our onboarding/off boarding for users. With one click, I can disable access to multiple different apps and accounts for a user.
Additionally, systems management for us has become a breeze. Being able to execute commands remotely from a single interface across many different machines is a huge bonus.
Additionally, systems management for us has become a breeze. Being able to execute commands remotely from a single interface across many different machines is a huge bonus.
NYC Fintech firm scaling out with Jumpcloud IDP
What do you like best about the product?
Love all the support integrations around the core product. i.e. LDAP, Radius IDP etc..
What do you dislike about the product?
Nothing, the product is amazing and you guys are doing an awesome job.
What problems is the product solving and how is that benefiting you?
Directory Services & user auth.
Recommendations to others considering the product:
Jumpcloud is a very mature cloud-based solution that is very trusted and constantly rolling out new features. We enjoy this product very much as pricing is on point and it has helped us scale our business without worrying too much.
power jumpcloud admin
What do you like best about the product?
Rather than using a cumbersome system like AD, jumpcloud is a very good system. I have been using it continuously for 3 years.
It is a very low cost system and it is very nice to group users quickly. Policies sent to computers work very quickly. Encrypting disks is invaluable. With mfa it has further improved users' security. It is very functional to group users and devices. Also, it makes things easier to pull or send users information through G suite. It opens up users directly to use Microsoft office programs, which has become more functional. With LDAP, you can use it on all platforms. In addition, with SSO, we can define hundreds of applications and manage users more securely. With RADIUS, we can safely control your office and warehouses without giving wifi password.
In general, I have been managing all my systems and users without using active directory for many years. Good thing you have jumpcloud
It is a very low cost system and it is very nice to group users quickly. Policies sent to computers work very quickly. Encrypting disks is invaluable. With mfa it has further improved users' security. It is very functional to group users and devices. Also, it makes things easier to pull or send users information through G suite. It opens up users directly to use Microsoft office programs, which has become more functional. With LDAP, you can use it on all platforms. In addition, with SSO, we can define hundreds of applications and manage users more securely. With RADIUS, we can safely control your office and warehouses without giving wifi password.
In general, I have been managing all my systems and users without using active directory for many years. Good thing you have jumpcloud
What do you dislike about the product?
It could be better if the app is a mobile app.
It would be better to upload users' pictures or take them via G suite.
There should be sms sending to users over the phone
users must be able to access their computers remotely
users should support computers by sending messages directly
It must allow users to open support tickets.
needs to be integrated into other human resource applications
All the features of computers need to be further developed in linux and the number of policies needs to be increased
It would be better to upload users' pictures or take them via G suite.
There should be sms sending to users over the phone
users must be able to access their computers remotely
users should support computers by sending messages directly
It must allow users to open support tickets.
needs to be integrated into other human resource applications
All the features of computers need to be further developed in linux and the number of policies needs to be increased
What problems is the product solving and how is that benefiting you?
-biling
-support
-document
-system
-password
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-support
-document
-system
-password
-insght
Recommendations to others considering the product:
finds it very useful and its capabilities are amazing it is great to quickly intervene users and manage devices completely fast
If you only picked one cloud based service... make it JumpCloud
What do you like best about the product?
The team at JumpCloud are always pushing their platform to be better. The number of features that are constantly added is amazing.
The easy to use console is brilliant, whether you're a seasoned IT admin or a Junior Desktop engineer.
The team genuinely care about the community they've built up and always listen to feedback. The support team are second to none, often going above and beyond to help their users.
The easy to use console is brilliant, whether you're a seasoned IT admin or a Junior Desktop engineer.
The team genuinely care about the community they've built up and always listen to feedback. The support team are second to none, often going above and beyond to help their users.
What do you dislike about the product?
Nested groups is the only feature missing, groups within groups!
What problems is the product solving and how is that benefiting you?
We see many fewer tickets, because there is now only one authentication method for the user to deal with and understand. As long as they’re authenticated then they’re in which means the amount of times they have to log in is greatly reduced as well. One of the reasons we like having JumpCloud in place, is that those clients have a reduced impact on our Service Desk
Recommendations to others considering the product:
Reach out to the team, let them know what you're looking for - talk about your plans for growth and ask about theirs. JumpCloud are honest and open. Join the community online.
Most flexible central directory solution for enterogenous IT infrastructure
What do you like best about the product?
Multiplatform support, from Linux to MacOS.
Complete visibility of authentication on all layers con company infrastructure, from WiFi to WebApps.
Complete visibility of authentication on all layers con company infrastructure, from WiFi to WebApps.
What do you dislike about the product?
The 2 UI for administrators and users. If you are Admin and User this double login and double personality makes you bored every time you havo to switch from 2 profile. Why not have an internal "Change to admin" step into UI/UX
What problems is the product solving and how is that benefiting you?
Centralized control of system and applications access
Recommendations to others considering the product:
Apply it to all aspect of the company to get the best results
We are using jumpcloud since 4 years and its very good and easy to start adopting in any environment
What do you like best about the product?
LDAP integration in almost all tools and APIs
What do you dislike about the product?
jumpcloud should revisit expiring tags in place of groups. Tags concept was very good earlier. Jumpcloud should support latest AMI of AWS EC2 instead of waiting
What problems is the product solving and how is that benefiting you?
LDAP authentication and running commands across all EC2 servers
Easy-to-use Cost-Effective Cloud-Alternative to Active Directory
What do you like best about the product?
The product has a very intuitive and easy to use interface. Support is very quick to respond to any questions. We are able to very quickly add new users and devices which frees up valuable time for other tasks.
What do you dislike about the product?
I can’t think of any of downsides, since we started using this product. It meets all of our needs and works as expected. The system functions as expected and JumpCloud consistently adds new functionality.
What problems is the product solving and how is that benefiting you?
Ensuring security and single-sign-on for all of our laptops in use by our employees, as well as inventory control.
It’s easy to pull reports and install applications using the Power Shell features.
It makes managing remote laptops much easier.
It’s easy to pull reports and install applications using the Power Shell features.
It makes managing remote laptops much easier.
Recommendations to others considering the product:
It’s a great product. I highly recommend it.
Great for small and medium Companies.
What do you like best about the product?
They have a extremely fast support team !! Easy implementation, with few steps you can setup the configuration. A lot of features included for a a fair price. Easy SSO integration with several built-in apps. The application support both linux, Mac OS and Windows. For startups like us this is great.
What do you dislike about the product?
No helpfull dashboards and visualiations in the application. It is necessary export the data to generate charts. You will need to connect to they api in order to get those logs and generate reports and charts by yourself. The log format from the output is not much intuitive and does not follow any standard log format, you'll need some programming skills to perform a lookup for users in log events. They dont log events on the host operational system yet.
What problems is the product solving and how is that benefiting you?
Our main problem is How we can manage and support 3 different types of operational systems usind a single application. The application support both linux, Mac OS and Windows. It is great for small companies such us and for a fair price. Otherwises would have to use 3 different applications.
Recommendations to others considering the product:
If you're looking for a cheap and very rich feature alternative to Active Directory , or even if you need a directory as a service that supports Linux, Mac Os and Windows Jump cloud is the best option for you.
Jumpcloud. The future of user and system directory management in the cloud
What do you like best about the product?
I love how jumpcloud is simple to understand, simple to configure, has the best support in the game, and is a company with big goals that they continue to own.
What do you dislike about the product?
No downsides to using it. Jumpcloud is innovating and doing something others don’t do. But if I had to critique something I would say I wish the mdm could also work with Apple business App Store accounts and push apple App Store apps and manage more things. It’s still new for jumpcloud so I’m sure this will come
What problems is the product solving and how is that benefiting you?
I’m able to quickly create and configure and sync accounts for a user new or existing and also associate them with a single or multiple devices. This helps with onboarding and also flows nicely as it’s all in the same ecosystem
Recommendations to others considering the product:
Looking for directory, user, and device management for 2020 where others are lacking and looking for something cloud based without having to manage a domain? Sign up now for jumpcloud!
Great support and product listens to customers.
What do you like best about the product?
The quality support is matched. They really do listen to customers.
What do you dislike about the product?
The attempt to individually charge for basic product services.
What problems is the product solving and how is that benefiting you?
Cloud based so easier integration with services.
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