JumpCloud
JumpCloud, Inc.External reviews
3,918 reviews
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JumpCloud change the way we manage directory platform
What do you like best about the product?
One stop shop for managing users, groups, LDAP, and multiple OS, SSO for internal applications
What do you dislike about the product?
More built-in policies for Linux operating systems.
What problems is the product solving and how is that benefiting you?
One place to manage multiple operating systems in the company and LDAP server.
Benefits that we realized:
* Easily Bind users with their computes, irrespective of multiple OS.
* LDAP server to manage SAML auth with internal apps.
* SAML SSO auth to internal apps
* Manage RADIUS server
Benefits that we realized:
* Easily Bind users with their computes, irrespective of multiple OS.
* LDAP server to manage SAML auth with internal apps.
* SAML SSO auth to internal apps
* Manage RADIUS server
Recommendations to others considering the product:
If you are using multiple solution to manage users, OS, LDAP, SSO, RADIUS server I would recommend considering JumpCloud.
Jumpcloud jump off of unmanaged Mac OSX
What do you like best about the product?
Ease of use and management for Mac computers and being able to control access control without joining the mac to the domain which is not fun. Jumpcloud makes it easy.
What do you dislike about the product?
There was nothing that I didn't like about the product
What problems is the product solving and how is that benefiting you?
The problem that was solved by using JumpCloud was to control Mac authentication and management. We have realized that Jumpcloud can do all of the things we wanted to do like single sign on and pushing of applications.
JumpCloud has provided everything that we need for AD / LDAP usage.
What do you like best about the product?
JumpCloud has been a life-saving tool for our company. The system has provided us the flexibility to manage various systems through one authentication platform. The largest feature was the cloud management feature of all of our authentication services. We also used the RADIUS feature within our WiFi\VPN authentication to strengthen our wireless networks. Jumpcloud provided a solution here that was top-notch. We are able to connect LDAP into services such as Office 365, Slack, and other productivity tools with the build-in SSO connectors. The asset management, system binding, and SSO features are top of the line.
It has been a pleasure to work with the support team who have been able to answer all of our questions. I would highly recommend this product to any company that needs this solution.
It has been a pleasure to work with the support team who have been able to answer all of our questions. I would highly recommend this product to any company that needs this solution.
What do you dislike about the product?
The product has been an essential part of our network design. Although the benefits outweigh the constraints, there are a few things that we dislike. The accessible logs were a pain point for our team. Not having this ability caused us to look at other products to provide these types of insights. The user password recovery feature is something that we disliked about the product. When passwords expire, users are confused and are unable to reset their own passwords without the assistance of the admin.
What problems is the product solving and how is that benefiting you?
The problems that we need to solve were Windows AD and LDAP systems that required authentication throughout the enterprise. JumpCloud has been our solution for this problem with Windows, Macintosh, and Linux/Unix mixed environments. JumpCloud allowed for the centralization of our network authentication. The tool was also able to unify our network security through RADIUS with our existing network devices. This allowed our team to have a secure VPN tunnel throughout the network which extended into our datacenters.
Recommendations to others considering the product:
We would highly recommend this product for any company that has a mixed environment that needs centralized account management. The benefits that the tool provides outweigh some of the challenges that you may face within the organization. The JumpCloud support team provided step-by-step guidance during the setup phase of the project. Next, the support team provided direction and insights in setting up the SSO features with our vendors. Most of the connectors were built into the system with minimal effort from our technicians. Our advice to anyone looking to use the product is to reach out to a support person early with all questions regarding your use case.
Once you have established your needs, you will find out if the tool will work for your requirements. Our major requirements were security, mixed environment, ease of use, and cost. All of these metrics were met when we decided to move forward with the purchase.
Once you have established your needs, you will find out if the tool will work for your requirements. Our major requirements were security, mixed environment, ease of use, and cost. All of these metrics were met when we decided to move forward with the purchase.
Management system across any OS, providing flexibility, support and esyness
What do you like best about the product?
It's the perfect solution for remote work environment,great API docs, the toolkit to migrate AD rocks. Haven't tried yet the support department, but the sales people know their business, not just a cookie cutter based sales pitch.
What do you dislike about the product?
a little weird to setup mobile access code.
What problems is the product solving and how is that benefiting you?
THe posibility to replace AD fron winblows, it integrates very well even with MACOS
JumpCloud_Cloud Directory Platform for you
What do you like best about the product?
Jump Cloud's Cloud directory is great where you can manage all your infra resources during directory protocol existing integration as well as to create a new one with the help of JUMPCLOUD. Features like Single Sign-ON, Multifactor Authentication, and Life Cycle Management are the best of JumpCloud.
What do you dislike about the product?
As far as to dislike I did not find anything which is could consider as dislike but yes there are chances of improvement and I am sure in the coming release JUMP Cloud Team would work on it.
What problems is the product solving and how is that benefiting you?
If you are an administrator in a multi-cloud vendor environment and getting frustrated with doing the daily routine task and many authentications can be done from one place rather remember multiple password and user names
Recommendations to others considering the product:
I advice to multi cloud companies give a try to solve many issues with one solution JumpCloud
Jumpcloud Radius with Meraki
What do you like best about the product?
Nobody else is offering this service in the cloud to my knowledge
What do you dislike about the product?
Only the mandatory login to AAD every 60 days to verify with Azure
What problems is the product solving and how is that benefiting you?
RADIUS server in the cloud for campus wi-fi access
JumpCloud is amazing!
What do you like best about the product?
JumpCloud provides a simple way to address on premise and cloud access control measures. It’s great because it not only provides SSO capabilities, but the ability to enforce polices on workstations.
What do you dislike about the product?
The only negative about JumpCloud is the merging of user profiles and JumpCloud profiles. While the process is not overly complicate, it could be improved to allow the process to be accomplished from within their UI.
What problems is the product solving and how is that benefiting you?
We did not have a centralized directory as we are a young and emerging company. It didn’t makes sense for us to deploy an Active Directory deployment. This was the perfect solution for us which provides the level of access control we need.
Recommendations to others considering the product:
Start for free with their 10 free users option. See what it can do without having to sit through scheduled demos.
Great and useful service
What do you like best about the product?
Provide central authentication service for SMB business, quickly and easily.
Jumpcloud help to increase security !
Jumpcloud help to increase security !
What do you dislike about the product?
Nothing with my usages, all is ok with latest features
What problems is the product solving and how is that benefiting you?
* Central authentication
* increase security for SMB
* Better user management, without server needed
* increase security for SMB
* Better user management, without server needed
Recommendations to others considering the product:
Quick and easy to use, you must think to use it instead deploy a server in SMB. Provide all service to implement great bases of IT security, and a better devices and user management
JumpCloud Is the Backbone of Our Modern IT Stack
What do you like best about the product?
JumpCloud provides an elegant, unified solution for endpoint security, identity, and access management—all from a single console. We use it for everything from enforcing security policies on Macs to managing SSO across dozens of SaaS tools. It’s incredibly cost-effective—especially compared to Okta—and their licensing model scales far better for modern, distributed teams. The ability to manage users, devices, RADIUS, and SAML in one place is a huge win for IT.
What do you dislike about the product?
JumpCloud’s pricing model has evolved a lot, and not always in a clear or consistent way. That said, it seems to be a byproduct of their rapid growth and expanding feature set. I’d like to see more transparency and predictability going forward, especially as we plan budgets and long-term roadmaps.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us enforce endpoint security across our remote workforce, providing centralized control over Macs, Windows, and Linux systems. Their agent gives us detailed visibility into device status and compliance, which is critical for audits and policy enforcement. We also consolidated our legacy LDAP and RADIUS infrastructure into JumpCloud, eliminating fragmented systems and reducing our maintenance burden. It’s been a major boost in both security and operational efficiency.
jumpCloud makes really easy to manage and monitor the resources centrally.
What do you like best about the product?
It has a small footprint on the services and its monitoring
What do you dislike about the product?
right now I am still trying out jump cloud so I don't have anything that I dislike, but I think it will be great if you can provide an on-premise solution of your services
What problems is the product solving and how is that benefiting you?
Centralized access, logging, and monitoring
Recommendations to others considering the product:
yes
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