JumpCloud
JumpCloud, Inc.External reviews
3,923 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to roll out and Secure
What do you like best about the product?
Jumpcloud is quick to roll out to all the users in the organization. They are constantly working on new features, which makes the application more inclusive for the IT department. Great customer support and troubleshooting. Integration of features into the organization is quick and easy.
What do you dislike about the product?
Pricing is super competive but has been increasing quickly. New features should be part of the platform and not add-ons.
What problems is the product solving and how is that benefiting you?
Access for users, security and monitoring for the IT staff.
Easy to follow courses
What do you like best about the product?
The ease of use, the courses are very easy to follow and absord the information
What do you dislike about the product?
I had no issues with any aspect of this website
What problems is the product solving and how is that benefiting you?
I have only used the business password keeper but will be learning to adminstrate other users in Jumpcloud as well as add user and devices.
Robust tool to manage our identities and machines.
What do you like best about the product?
The simplicity of the tool helped us a lot to manage our devices and identities, jumpcloud was compatible with all the scenarios we needed, including compatibility with the OpenID protocol, something standard in the systems we use.
What do you dislike about the product?
I believe it can improve greater compatibility with OpenID, even going with the implicit flow. But, by allowing the authorization code, it already serves us well.
What problems is the product solving and how is that benefiting you?
Managing the identities of the systems we have in the company, we are able to centralize everything within the tool, in a simple way and with the expected audit.
Quick to use and forget about
What do you like best about the product?
The software is quite powerful when needed, but it certainly for my businesses use case, it was super easy to get the basics set up and forget about it. It runs and does its thing, and I dont have to worry about it, except on the occasion that we have an iussue with an employees computer.
What do you dislike about the product?
Theres nothing to really dislike. I have not run into any types of issues that would show up as negative.
What problems is the product solving and how is that benefiting you?
As a very small startup, we just want to have some basic remote administrative control. Locking computers when an employee leaves, seeing recent login activity, this sort of thing. And for that JumpCloud does exactly what we need. As we grow and require more complex or intricate features, we will be able to sc ale easily into that.
Simple, clear and secure system for MDM
What do you like best about the product?
Easy device management for a lot of devices.
What do you dislike about the product?
There is no Ukrainian language. Need more localisation
What problems is the product solving and how is that benefiting you?
Some employees may take devices home with them, so this software reduces the risk of losing access to the device.
Easy to use and just works
What do you like best about the product?
It offers a ton of features and they keep improving them to stay ahead of the curve. The server agent installation is as simple as they can get and brings all your servers within the control panel. Manging users across a lot of different platforms is the best part of JumpCloud. They also have a huge library of integrations, which just keeps growing. There not much they dont integrate with! I use JumpCloud daily at work in one way or another.
What do you dislike about the product?
The pricing model/plan selection could be better. The pricing has made the service unusable for some of my projects that cant afford it
What problems is the product solving and how is that benefiting you?
Before JumpCloud, managing ssh keys on all of our cloud servers was a very tedious and time consuming task. It was also a huge secruity issue as there was no single point to verify all of the servers had the right keys added on them and that there werent any old keys left on them. This was a huge secruity concern when you have 20-30 servers online. JumpCloud solved that issue for us, giving us an easy to use web interface to manage all of our servers, get information about them, and add/remove users. The MFA for ssh is also a huge bonus. It makes me feel way better knowing our production servers have solid authentication that is secure.
Jumpcloud Review
What do you like best about the product?
Able to manange muultiple devices from one location and macbook 2fa.
What do you dislike about the product?
There are products I don't need such as a password manager.
What problems is the product solving and how is that benefiting you?
It enables 2fa on all Macbooks. We are complaint with insurance and Government contracts.
Great product with tons of functionality. A lot more powerful and comprehensive than at first glance
What do you like best about the product?
One of the most used features I work with is the ability to import users through a CSV. I have created a script that allows me to input names and a csv is created with all the fields I need for that user, or even multiple users. Makes it super quick and useful for batch onboarding. I plan to implement usage of the API so I can assign work groups, devices, and directories along with the users. I also use the remote command running feature just about everyday, so useful for needing to install remote tools, or get system info. Super easy to integrate with other services, microsoft, webex, etc. Documention is sufficient enough. If I couldn't find the answer there, the communitor forums are a great resource and customer support
What do you dislike about the product?
The UI flow could use some work. It can be a bit annoying when you need to make a change saved, but then the window for that device/ user/ etc. just disappears and you have to search for it again.
What problems is the product solving and how is that benefiting you?
Identity management, azure integration
The only solution for device management
What do you like best about the product?
I love the Device Management system. I can execute commands remotely on windows devices. I particularly love the deployment of applications using the chocolatey framework. This means users can request to have certain applications on their devices and I can deploy them remotely without having local access to the devices. Especially as only domain administrators can install applications locally and these users don't have such privileges.
What do you dislike about the product?
I think the logging should be enriched more than it is at the moment, and it should have an integration with security solutions to help with log aggregation.
What problems is the product solving and how is that benefiting you?
We need a central identity management provider for some of our workloads like Jenkins, and we integrated with jumpcloud so only users in a specific jumpcloud user group can authenticate to our Jenkins server. Jenkins primarily doesn't have MFA, so using jumpcloud helps with that additional layer of security as every authentication to Jenkins through jumpcloud will require jumpcloud MFA.
Single integrated MDM platform for Mac and Windows Platform
What do you like best about the product?
The platforms gives the best control of your assets and easy to do the deployment as well. Moreover, you don't have to be a techie to do this by yourself. The GUI is so friendly that it doesn't take much of experience to set it up by yourself.
What do you dislike about the product?
Constant touch point requirement at times makes the system to go out of domain but with strict constrain measure this can be avoided.
What problems is the product solving and how is that benefiting you?
As I have described earlier, it is a user friendly single integrated platform helps managing the devices from the comfort of your mobile devices.
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