JumpCloud
JumpCloud, Inc.External reviews
3,923 reviews
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External reviews are not included in the AWS star rating for the product.
Love the features and ability to manage remote systems
What do you like best about the product?
The number of features and ease of integration and ease of implementation for any company makes JumpCloud the premier tool for IT departments of any size company. I think that JumpCloud tries to say on top of current trends and keeping security as a top priority.
What do you dislike about the product?
Pricing is not appreciated by upper company management and they don't want to pay it.
What problems is the product solving and how is that benefiting you?
One pane of glass to see what is going on with each system. If we can get it implemented, passwords and identity management will be great.
So convenient to use
What do you like best about the product?
User administration is so easy, as well as computer's compliance checks, thank you for this great product,keep up the good work
What do you dislike about the product?
I can't think of something like that,thanks
What problems is the product solving and how is that benefiting you?
Managing the computer's updates,and users access controls , and user's self service is also important
Holistic, User-friendly and beyond just an MDM
What do you like best about the product?
I like JumpCloud's capability of providing a holistic view for not just the asssets, but also the users. The portal is very easy to use and has dedicated tabs for various operations. It is also helpful to have remote access from Jumpcloud itself, since we had to rely on another software other than the MDM to do this.
What do you dislike about the product?
Has some shortcomings with Linux, for instance it doesn't store encryption key when LUKS is applied.
What problems is the product solving and how is that benefiting you?
JumpCloud was initially onboarded as an MDM, but helps in a lot more than that. Earlier we had to use 3 different softwares for MDM, Remote access and Enforcing and tracking encryption, among other problems. JumpCloud has been a one stop solution for all these as well as it provides ease of executing scripts on single, a small set or all endpoints in the organization.
The tool, The Myth, The Jumpcloud - A great product to use
What do you like best about the product?
There are two things of the product that I liked a lot. First, the reporting feature is excellent. It provides detailed information of devices, with many filtering options. The next aspect is the policy feature, which allows us to create custom policies based to our organization's needs.
What do you dislike about the product?
Haven't found any but i feel like mac device management could be better.
What problems is the product solving and how is that benefiting you?
After onboarding jumplcloud, we are able to solve below problems:
1. Easy to manage devices: With JumpCloud, managing devices and installing tools has become easy.
2. Easy to push policies: Creating custom policies for a list of devices and applying them takes just seconds.
3. Reporting: We can export reports, such as those showing devices with an unencrypted status, which helps us secure any overlooked devices.
1. Easy to manage devices: With JumpCloud, managing devices and installing tools has become easy.
2. Easy to push policies: Creating custom policies for a list of devices and applying them takes just seconds.
3. Reporting: We can export reports, such as those showing devices with an unencrypted status, which helps us secure any overlooked devices.
JumpCloud is great tool for integrating multiple platforms
What do you like best about the product?
Best this for me about JC is its capiblity to intigrate with multiple platforms and OUs. We have intigated JC with multiple softwares like sailpoint, Atlassian, GWS etc.
What do you dislike about the product?
Nothing which I didn't dislike about as my job is working fine JC.
What problems is the product solving and how is that benefiting you?
For me JC is wokring as a one stop place for accessing multilple things, I can access all my tools at same place without roming around. I use VDI and other tools, we have intigated with JC and can be used at the same time with JC.
JumpCloud Review for Modern IT Management
What do you like best about the product?
The best part about using JumpCloud is how it centralizes and simplifies my entire identity, access, and device management workflow. As a cloud-based directory, it offers an impressive number of features that allow me to manage a mixed-platform environment (Windows, Mac, and Linux) from a single pane of glass, which is a massive win over juggling siloed tools.
In terms of ease of implementation, the process was seamless; importing existing users from other directories and deploying agents was remarkably quick, significantly reducing our infrastructure onboarding time. This reflects the platform's overall ease of use, as it transforms complex management tasks into a streamlined experience.
I find myself in the console with a high frequency of use, relying on it constantly for daily operations. Its ease of integration is another highlight, as I’ve had no issues connecting via SAML, LDAP, or RADIUS to all our critical business applications, including Microsoft 365 and various developer tools. Furthermore, whenever I’ve needed assistance, the customer support has been generally responsive and helpful.
In terms of ease of implementation, the process was seamless; importing existing users from other directories and deploying agents was remarkably quick, significantly reducing our infrastructure onboarding time. This reflects the platform's overall ease of use, as it transforms complex management tasks into a streamlined experience.
I find myself in the console with a high frequency of use, relying on it constantly for daily operations. Its ease of integration is another highlight, as I’ve had no issues connecting via SAML, LDAP, or RADIUS to all our critical business applications, including Microsoft 365 and various developer tools. Furthermore, whenever I’ve needed assistance, the customer support has been generally responsive and helpful.
What do you dislike about the product?
While JumpCloud provides a comprehensive suite of tools, it occasionally lacks the granular depth found in specialized point solutions. This is particularly noticeable in its MDM capabilities for macOS and Windows, which may feel restrictive for users requiring highly advanced device management configurations
What problems is the product solving and how is that benefiting you?
It helps me to manage other devices and security compliance remotely
JumpCloud: Perfect solution for AD and SSO
What do you like best about the product?
The best thing that I like about JumpCloud is that it allows me to jump between all my apps without having to individually login to each app. Saves time and efforts. It is also very security focused. I use the Jumpcloud login and Jumpclpud admin on a daily basis.
What do you dislike about the product?
There is nothing major I dislike about JumpCloud. Maybe the UI/UX design could use some tweaks to be even more user friendly,
What problems is the product solving and how is that benefiting you?
JumpCloud gives us a single platform to sign-on to diffent apps. This saves us a lot of product hours and efforts, if you see the company as a whole. So for ex. in my 800 odd company - If each person saves 5 mins each week, that's ~65 man hours saved every single week. Thanks for that!!
Great experience
What do you like best about the product?
Best company to work with.i will suggest.
What do you dislike about the product?
Nothing is about dislike at all everything is great.
What problems is the product solving and how is that benefiting you?
Making active directory easy.
jumpcloud has been very good so far
What do you like best about the product?
jumpcloud is very helpful in setting up accounts for users in my organisation.
What do you dislike about the product?
refresh is sometimes slow, which can be time-consuming during rush hour.
What problems is the product solving and how is that benefiting you?
helps in grouping devices according to role
Great tool as all in Solution
What do you like best about the product?
The zero-touch deployment experience is amazing.
Implementation is hasslefree.
The interface is intuitive and straightforward. Setting up new devices or adding new users to the system is a simple process.
Support is helpful and responsive
The Cloud Radius feature is fantastic and easy to deploy. Pretty straightforward.
The pricing is reasonable compared to other MDM solutions.
Password Manager is very helpful to securely store user passwords and sharing them with others when needed with the necessary permissions.
Having single sign-on (SSO) on the same platform makes it much easier for end users, as they don't need to remember different credentials for their laptops and apps.
Predefined command templates reduce IT's time by eliminating the need to write complex scripts for package deployment.
I use it every day, and it is very user-friendly.
Integration with other Apps is very easy. It supports all most all the Apps that support SAML.
The PowerShell feature provides additional advantages for automating recurring tasks.
Implementation is hasslefree.
The interface is intuitive and straightforward. Setting up new devices or adding new users to the system is a simple process.
Support is helpful and responsive
The Cloud Radius feature is fantastic and easy to deploy. Pretty straightforward.
The pricing is reasonable compared to other MDM solutions.
Password Manager is very helpful to securely store user passwords and sharing them with others when needed with the necessary permissions.
Having single sign-on (SSO) on the same platform makes it much easier for end users, as they don't need to remember different credentials for their laptops and apps.
Predefined command templates reduce IT's time by eliminating the need to write complex scripts for package deployment.
I use it every day, and it is very user-friendly.
Integration with other Apps is very easy. It supports all most all the Apps that support SAML.
The PowerShell feature provides additional advantages for automating recurring tasks.
What do you dislike about the product?
Radius could have support 2 IPs as every company will have 2 ISPs for the internet. And we can configure only one ISP in the JumpCloud radius.
Having more pre-defined onboard reports could have been more helpful for the audit proofs.
Having more pre-defined onboard reports could have been more helpful for the audit proofs.
What problems is the product solving and how is that benefiting you?
Endpoint management is now hassle-free. We can track every endpoint and meet audit requirements by enforcing password policies, encryption, and other security features.
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