JumpCloud
JumpCloud, Inc.External reviews
3,918 reviews
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Great Software
What do you like best about the product?
Helped us move away from Active Directory
What do you dislike about the product?
Software management lacks versus other products, especially for Windows.
What problems is the product solving and how is that benefiting you?
Moved our environment to be able to work remotely very fast.
A Good Cloud Product for Testing
What do you like best about the product?
I like the way that Jump cloud is not too complicated and does not have too many options either.
What do you dislike about the product?
I think the interface for the admin UI could do with a refresh or update.
What problems is the product solving and how is that benefiting you?
I mainly use Jumpcloud for the majory of my testing but also use it it manage some laptops.
Recommendations to others considering the product:
I would encorage anyone who is looking for a cloud product to test AD & SSO to take a look at this
The directory that just works!
What do you like best about the product?
Jumpcloud drastically reduced the time we spent inventorying computers, unlocking computers from forgotten passwords, and setting up new profiles.
What do you dislike about the product?
The policy management does not have everything we are looking for but it gets by.
What problems is the product solving and how is that benefiting you?
We realized Jumpcloud made a vast improvement with was user assignment to computers, managing policies for security, and deploying applications. Jumpcloud has made a substantial efficiency improvement for our team because now we don't have to do these things manually.
Recommendations to others considering the product:
If you are looking for a cloud solution to identity management then JumpCloud is easily the way to go
Great experience overall!
What do you like best about the product?
I'm a big fan of how easy it is for the Remote access to b used and demonstratred to new users.
What do you dislike about the product?
Lack of search options for Jump Groups and Group Policies in the BeyondTrust Admin console.
What problems is the product solving and how is that benefiting you?
Network connectivity issues.
A good set of tools, some rough edges
What do you like best about the product?
A single pane of glass interface to our corp userbase.
What do you dislike about the product?
The pricing model, extremely hard to justify vs built-in offerings.
What problems is the product solving and how is that benefiting you?
It gave us easier management tools and integrations over in-house AD and is a lot more feature-rich than other cloud AD.
Wonderful
What do you like best about the product?
Access control and disk encryption are what helps us the most in the company.
What do you dislike about the product?
Maybe the topic of having to make scripts manually, the script base should be longer. However, the documentation they provide is excellent.
What problems is the product solving and how is that benefiting you?
Protect information, especially now that our company operates 100% remotely.
Reliable in hurricanes!
What do you like best about the product?
Having a cloud-based AD relieves a lot of stress in areas with storms and bad weather conditions or for those who heavily rely on remote working.
What do you dislike about the product?
Reporting has seemed to be the most troubling for us so far.
What problems is the product solving and how is that benefiting you?
Being able to push out some software through Jumpcloud has been vastly beneficial. Not having to deal with server hardware saves time and money.
A product that works. What a concept.
What do you like best about the product?
The number one factor that I enjoy is that JumpCloud seems to actually (bear with me here if you are used to other vendors) test their solutions BEFORE rolling them out to the public.
If it says it does something, JumpCloud will do that thing.
Extremely refreshing.
If it says it does something, JumpCloud will do that thing.
Extremely refreshing.
What do you dislike about the product?
So far, the system works and the staff is responsive to our needs, so I don't really have any complaints.
What problems is the product solving and how is that benefiting you?
Cloud-based identity/SOA is very freeing. No VPN requirement for policy or authentication, redundant cloud-based RADIUS authentication, MDM for Mac devices, encryption policies...an always expanding suite of tools that extend to hybrid networks in ways that other vendors have not begun to realize.
Impressed with JumpCloud’s platform and features
What do you like best about the product?
JumpCloud has made managing our user directory easy and seamless across platforms. It has also allowed us to centrally manage our workstations to ensure all have an identical setup.
What do you dislike about the product?
Having used Microsoft AD for years, I found JumpCloud didn't have exact parity of features and capabilities, which isn't necessarily a bad thing. It was fairly easy to get used to managing things via JumpCloud though, and I was able to achieve everything I needed to do,, without having to manage extra hardware.
What problems is the product solving and how is that benefiting you?
Off-premise management, easy directory setup and maintenance, easy SSO setup for various applications and services, and great integration with GSuite.
Great service with excellent documentation and free trial
What do you like best about the product?
It was very easy to set up Jumpcloud to set up Radius support -- something that's often time-consuming even if you maintain your own directory services.The fact that I was able to get Radius support working quickly was quite impressive.
What do you dislike about the product?
The documentation gets things backwards in a few places (e.g. confusing Radius client with Radius server).
What problems is the product solving and how is that benefiting you?
My customer needed to support an application that required Radius authentication. For various reasons, we couldn't use their existing directory services, so we added the accounts and were up and running on the same day. Another vendor was pitching a $2000/year Radius service, Jumpcloud was much cheaper!
Recommendations to others considering the product:
Just do it. The free trial makes it no-risk and JumpCloud is easy to set up, so it won't cost much time.
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