JumpCloud
JumpCloud, Inc.External reviews
3,914 reviews
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JumpCloud-Web Server- We can maintain and control the users and devices easily.
What do you like best about the product?
Jump Cloud Insights, Device mangement, polices
What do you dislike about the product?
Some policies and not been executed and software management
What problems is the product solving and how is that benefiting you?
Asset Management, Command execution, control on the device, Software management
Recommendations to others considering the product:
Device management, Automatic user binding to device
Fantastic service!
What do you like best about the product?
We love the variety and ease of use of the program.
What do you dislike about the product?
Unable to work with multiple google domains to a single account.
What problems is the product solving and how is that benefiting you?
SSO!
super easy to setup, easy to deploy new site, easy to control, + RADIUS
What do you like best about the product?
speed of deployment and RADIUS offer for enterprise WiFi. Lot of providers where SSO can be used is another convenience
What do you dislike about the product?
Log viewer and lack of accounting in RADIUS
What problems is the product solving and how is that benefiting you?
Centralized user management, SSO
What I like about JumpCloud is that the users can reset their passwords by themselves.
What do you like best about the product?
What I like about JumpCloud is that the users can reset their passwords by themselves.
What do you dislike about the product?
If a user password has expired, we have to enter our credentials twice in order to log on
What problems is the product solving and how is that benefiting you?
The users can reset their passwords by themselves.
So easy, I forget about it!
What do you like best about the product?
Easy to manage and bring in new equipment. I go weeks forgetting we use JumpCloud; things just work!
What do you dislike about the product?
Communicating with employees how the system works when passwords need re-setting and how that needs to be done in JumpCloud for it and other SAML apps to work properly.
What problems is the product solving and how is that benefiting you?
We can limit the number of passwords people need and use Google Apps as our home directory and manage Windows and Mac devices.
THE Active Directory Alternative
What do you like best about the product?
JumpCloud is a fantastic alternative to Active Directory. It provides cross platform device management for PCs, Macs, and Linux devices. JumpCloud also serves as an identity provider, providing password synchronization to multiple instances of Google Workspace, Office 365 / AzureAD, user devices, and to systems that utilize LDAP and Radius. You can integrate many apps with SSO and enforce password policies and MFA, and set up conditional policies.
What do you dislike about the product?
One of the painpoints we've had that JumpCloud is addressing is the need for users to reset their password when being bound to a new service like Google Workspace. We had an issue where we integrated a new Google Workspace, and in many instances, it took up to an hour for Google to recognize the new password from JumpCloud. For provisioning some services, like Slack, you are limited in what fields can be pushed from JumpCloud.
What problems is the product solving and how is that benefiting you?
With JumpCloud, our users are able to keep their device passwords in sync with their JumpCloud, Google, and Office 365 accounts, regardless of which device type they use. The ability to manage those multiple device types from one console and platform is a huge time saver. JumpCloud is continually developing their product, and one improvement they made was to allow connecting to multiple instances of Google Workspace. This allowed us to remove another identity provider product and use JumpCloud solely.
Everything we need to avoid traditional AD
What do you like best about the product?
Having a service like this that makes simple to setup multiple OS on distributed networks around the globe. Instead of forcing everyone in the company to move systems or profiles to accommodate a standard AD system
What do you dislike about the product?
As with any AD convincing old school CTO's and CEO's that this is the better way
What problems is the product solving and how is that benefiting you?
Multiple OS' and distributed locations, and integrations into Gsuite and office
Recommendations to others considering the product:
Take the free account for a spin. 10 users and 10 servers were enough for us to see the Value.
Fantastic AD replacement
What do you like best about the product?
Jumpcloud is easy to use and very powerful. The best way I have found to managing remote workers, cross platforms. Sharpen up your powershell skills and have at it.
What do you dislike about the product?
The domain migration utility is not 100% fire and forget, although still not bad.
What problems is the product solving and how is that benefiting you?
Jumpcloud covers a lot of ground, installing/removing software, SSO, 2FA, Radius...
Great Product for any small or large company
What do you like best about the product?
Ease of use. Simple clicks to import users or remove PC features. It even has the ability to add the PC the the account without the need of and IT person on site. The time the IT team saves by not having to touch every PC and set up each small detail.
Now we assign a PC to a group and it takes all of the settings that we've assigned for it! Great time saver for the whole company.
It really pays for itself.
Now we assign a PC to a group and it takes all of the settings that we've assigned for it! Great time saver for the whole company.
It really pays for itself.
What do you dislike about the product?
as an admin, having a user login and an admin login,. It would be nice if I had the same log in screen. There isn't much I don't like about it. Having to complain about the login process in pretty small. LOL
What problems is the product solving and how is that benefiting you?
Being able to add or remove users from a PC from anywhere in the world. Adding removing users from our Azure AD is simple, it keeping all passwords the same for all users access the company. It really saves the IT team from having to fix small password problems and really lets us focus on the bigger issues at hand!
JumpCloud is amazing!
What do you like best about the product?
how easy it is to use, the GUI is great!
What do you dislike about the product?
Nothing, I think it is the service I was looking for.
What problems is the product solving and how is that benefiting you?
I use it to authenticate, authorize, and manage users as a test environment in the company I work for.
Recommendations to others considering the product:
If you are a technical writter, and you need a platform where you can authorize, authenticate, test, and manage devices, users, and applications, I guess you have to give JumpCloud a shot.
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