JumpCloud
JumpCloud, Inc.External reviews
3,914 reviews
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Cloud based, cross platform device management
What do you like best about the product?
So, so easy to use, new features added all the time expand the value offering and functionality. Especially enjoy the app management for Windows and macOS; these make deploying and managing apps a lot simpler
What do you dislike about the product?
Support run on US time, which means responses can be a little slow in Europe
What problems is the product solving and how is that benefiting you?
Replacing legacy AD infrastructure with a simple to use platform
We use jump cloud for zero touch experience and its best so far
What do you like best about the product?
It allows you to use agents and can integrate across various apps and platform, e.g Google workspace and 0365
What do you dislike about the product?
It does not allow windows devices for VPP
What problems is the product solving and how is that benefiting you?
Its quite easy to use and user friendly
Great support for small businesses
What do you like best about the product?
JumpCloud was a positive vector in starting our small business on solid grounds. Having one central identity management integrated with MDM helped us hit the ground running. Their support was fast and reliable in troubleshooting our problems.
The pricing and scalability is very competitive wich is a big plus for a starting business.
The pricing and scalability is very competitive wich is a big plus for a starting business.
What do you dislike about the product?
We are eagerly awaiting improvements on the Apple MDM capabilities. Apps and licenses management would simplify our workflow.
What problems is the product solving and how is that benefiting you?
One single source of truth in identity and devices management removed the headhache of managing our remote users.
Recommendations to others considering the product:
For identity management, look no further. The support and eased of use is well worth it. It also is a great basic Apple MDM service, though if you need advanced features it might be worthwhile to find a specialized one. We found that most of them play well with JumpCloud.
Minimizing the complexity of having a Active Directory Infrastructure
What do you like best about the product?
One of the greatest feature of Jumpcloud is the ability to have a Directory without ever having setup an LDAP solution or Active Direcrory that offers seemless usability and integration across Windows, Linux & even network devices via Radius.
The Radius feature alone helped us set up a NPS via Raidus authentication for our wireless network, firewalls and switches.
The simplified integration of our linux servers compared to having them authenticate via Active Directory is another feature that We cannot imagine to not having in our environment at all.
The Radius feature alone helped us set up a NPS via Raidus authentication for our wireless network, firewalls and switches.
The simplified integration of our linux servers compared to having them authenticate via Active Directory is another feature that We cannot imagine to not having in our environment at all.
What do you dislike about the product?
The only thing I wish to have improved in the future pertains to the Radius feature not having Radius Accounting support or at least a log of the users who logged in via the Radius feature of Jumpcloud.
What problems is the product solving and how is that benefiting you?
I started using Jumpcloud just for the Radius feature, now We have practically deployed it to any system that We can utilize it.
JumpCloud is a great alternative for user authentication and MDM device management
What do you like best about the product?
There is no other solution that packs in MDM for Apple IOS and Microsoft Windows devices at this price point. Jumpcloud has enabled the decommissioning of on-premise AD servers and allow SSO with all oAuth 2.0 providers such as Microsoft or Cisco Duo etc..
What do you dislike about the product?
there is no way currently to Sync to AAD from a jump cloud solution.
What problems is the product solving and how is that benefiting you?
Simple Cloud based authentication service, which allows SME adoption of Synology NAS devices for local applications and services.
Excellent cloud based authentication solution in a growing world of remote work.
What do you like best about the product?
Ability to add/disable users instantly as well as Mac Policies.
What do you dislike about the product?
Nothing so far, everything is great so far with the implementation.
What problems is the product solving and how is that benefiting you?
The main issue we have solved is Macintosh to Windows Active Directory Integration and keeping passwords in sync.
Recommendations to others considering the product:
If you are looking for a Cloud based replacement for Active Directory or something that integrates with your current Active Directory, this is exactly the solution that you need.
Great Access Management
What do you like best about the product?
Easily assign permissions to machines across multiple clouds.
What do you dislike about the product?
I only wish everything was free. Worth it though.
What problems is the product solving and how is that benefiting you?
We are providing an IAM-like access control to our devs and clients
Modern approach to directory/mac management
What do you like best about the product?
Password resets are easy with the jump cloud agent.
What do you dislike about the product?
Username rename script for migrating to jump cloud isn't great. Shouldn't require a separate admin account, and should be tailored for pushing with other industry-standard tools such as Jamf.
What problems is the product solving and how is that benefiting you?
We are implementing user password policy with jump cloud to prep for soc2.
Wasn’t sure what to expect
What do you like best about the product?
Ease of use and barrier of entry. Took minutes to get going and easily deployed in my homelab
What do you dislike about the product?
The support site was a little difficult to navigate but not too bad overall. Finding videos to walk me through certain areas was a little difficult. Maybe I was in the wrong area though.
What problems is the product solving and how is that benefiting you?
No longer having to maintain a host of vms just for ad is a game changer. Just quick and easy to get going
Cloud AD
What do you like best about the product?
Ease of use doesn't require any training. Plus, support is quick and responsive should you have a question.
What do you dislike about the product?
Nothing, at this time I am very pleased with the service.
What problems is the product solving and how is that benefiting you?
Lack of Active Directory
Recommendations to others considering the product:
If you are looking for a cloud AD solution, you won't regret choosing JumpCloud.
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