JumpCloud
JumpCloud, Inc.External reviews
3,918 reviews
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Jumpcloud works! A+
What do you like best about the product?
It helps us monitor our users on both PC and Mac. We use it throughout the entire company and have been for a while now. It seems like a very secure platform and I would recommend it.
What do you dislike about the product?
I think it could be a bit more user-friendly. Additionally, having a separate MFA app for it can be a bit annoying. I think at this point I could fill an entire folder on my phone with required MFA apps, it would be nice if I could use another MFA app I already use for Jumpcloud.
What problems is the product solving and how is that benefiting you?
Tracking our users' work computers and what state they're in. It has been a good service to have when trying to track certain users' devices, the names of them, etc etc.
Jumpcloud review
What do you like best about the product?
I love how easy jumpcloud has been to use and get started with. It's very easy to show others as well. I love being able to manage everything easily.
What do you dislike about the product?
I wish that it was slightly more in depth with the tools you're able to use.
What problems is the product solving and how is that benefiting you?
I'm able to do a lot more with my network as well as manage my other devices
Incredible features and solid solution for cloud directory
What do you like best about the product?
I like directory features. No reliance on any on-premise or self-hosted directory infrastructure. The interface is simple to use and navigate. We can deploy and control systems in seconds from anywhere.
What do you dislike about the product?
MFA is limited compared to other alternatives.
What problems is the product solving and how is that benefiting you?
I used Jumpcloud for user management.
Great Integration for Small Businesses
What do you like best about the product?
Allows for different clouds authentication to be integrated into a single portal/platform.
What do you dislike about the product?
Reporting from devices should be more streamlined and integrated into a Central LMS and follow the industry best practices of storing that information.
What problems is the product solving and how is that benefiting you?
The benefits have been increased by reducing the time and cost of having to key into different systems the same information.
Overall product functions as expected.
What do you like best about the product?
Once everything was setup using the interface was straight forwards
What do you dislike about the product?
Not fully functional with Apple products, I haven't looked to see if that has changed as I haven't had a need to add any iOS devices in the last while.
What problems is the product solving and how is that benefiting you?
Jump cloud has allowed me to securely wipe devices that have been misplaced as well as locate them if they have been stolen
Amazing UI. Makes Identity management easy. I don't miss Active Directory at all.
What do you like best about the product?
The simplicity of JumpCloud. I can manage my users with ease. This allows me to focus on more thought-intensive engineering tasks. Better than Active Directory and way cheaper than Okta. Love it!
What do you dislike about the product?
2021 was a tough year for outages. I understand because your product is so great that your customer base expanded like crazy. There were definitely some growing pains, but, 2022 has been great.
What problems is the product solving and how is that benefiting you?
Authentication! JumpClouds built-in SSO apps is a huge time saver. It helps me sleep at night from a security perspective that my applications are behind SSO.I also get to sleep because they're so easy to set-up - I don't have to work late in the day.
Recommendations to others considering the product:
A cheaper, easier version of Okta. Everything is amazing as advertised. Except for SCIM provisioning, a bit bare bones there.
Simple to use even for beginners
What do you like best about the product?
JumpCloud makes it dead easy to manage OSX devices even for a small startup without a dedicated IT department.
What do you dislike about the product?
Honestly, so far there isn't anything that I dislike. Any limitations that I've found so far are probably more related to constraints of the OSX ecosystem rather than any downside related to JumpCloud itself.
What problems is the product solving and how is that benefiting you?
We are simply managing our OSX devices so that we can unlock and reset devices (e.g. Macbooks) as needed. We haven't tried other solutions, but this seems to be one of the easiest and most reliable, while also providing a wealth of more advanced capabilities if we need to use those.
5*
What do you like best about the product?
I like the easy to use portal with a central view of my company end users
What do you dislike about the product?
There's not much I dislike , if anything some things just require learning and reading
What problems is the product solving and how is that benefiting you?
Managing employee logins, password set ups and asset tracking
Mobile device management
Mobile device management
Good Service - Great Pricing for startups
What do you like best about the product?
Jumpcloud helps me keep control of my remote employees and their machines without the need for a server. It makes password rests and provisioning a breeze. It integrates perfectly with Google Workspace.
What do you dislike about the product?
I got locked out of a machine while trying to get it connected and had to do a system restore. It was my fault, but I don't see any way I could have avoided it without learning from my mistake.
What problems is the product solving and how is that benefiting you?
JumpCloud helps me maintain control of the devices that I assign to my remote employees. It also gives me a central location for managing devices and that is already saving time.
User Friendly UI
What do you like best about the product?
Jumpcloud has an excellent user-friendly UI.
It has Single Sign ON integration with applications having SAML 2.0 features.
Conditional policies can be executed for different logic as required for our requirements.
It has Single Sign ON integration with applications having SAML 2.0 features.
Conditional policies can be executed for different logic as required for our requirements.
What do you dislike about the product?
There is no backup option available.
Need to operate with alert as an administrator as backup is not available.
Most other tools like Virtual desktop interface, IDAM find it challenging to integrate with jump cloud
Need to operate with alert as an administrator as backup is not available.
Most other tools like Virtual desktop interface, IDAM find it challenging to integrate with jump cloud
What problems is the product solving and how is that benefiting you?
Sync with g-suite and jump cloud for directory service.
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