JumpCloud
JumpCloud, Inc.External reviews
3,923 reviews
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Multi OS MDM platform with most of available functionalities
What do you like best about the product?
User Friendly, works with the major OS systems, flexible functionality, API, and Great level of Support.
What do you dislike about the product?
There's no dark theme in the system, all the rest looks fine
What problems is the product solving and how is that benefiting you?
Software and configuration deployment. Patching Software and OS updates and restrict apps on the company laptops.
Decent alternative to entra/intune.
What do you like best about the product?
Jump cloud is a decent alternative to entra/intune. The main pain points that jumpcloud resovles is having a radius server. Easy to use UX and reporting.
What do you dislike about the product?
the down side is the policies. A lot of them do not have the consistency that you would expect from your windows MDM which can be incrediby frustrating, forcing you to curate your own commands. Additionally, we've had issues where the agent stops reporting which is not ideal for compliance standards.
What problems is the product solving and how is that benefiting you?
currently it seems they are more focused on creating features than they are fixing ones in production. Product over problem is not a business model I love.
It's a very powerfull tool
What do you like best about the product?
Simplicity and eficiency, works very fast
What do you dislike about the product?
I don´t find any negative thing about yet
What problems is the product solving and how is that benefiting you?
Mobile device management, i can do everything remotely
Cloud Directory Service and more!
What do you like best about the product?
Jumpcloud is easy to set up, deploy, and maintain! As an MDM, it is a one stop shop for any devices you may have. It ties directly into most identity providers, meaning that you can consolidate accounts for your end users for ease of management. Their technical support team is very responsive, so if you have questions, you will get them answered.
What do you dislike about the product?
The tool tips in the UI aren't helpful for new users or non-technical users, so while it is easy to set up and maintain, users may be reliant on support to implement anything that is beyond the preconfigured policies, etc.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping us manage all of our devices (both Mac and Windows) in a single system, which speeds up support outcomes for our staff as well as improves the speed by which we can onboard new employees and devices.
Overall a great alternative to more expensive MDM solutions
What do you like best about the product?
Ease of use and the ability to access from anywhere via the Cloud.
Ease of implementation of client machines.
Customer Support has been great for me for any issues I've had.
Easily integrated into the organizaition.
Ease of implementation of client machines.
Customer Support has been great for me for any issues I've had.
Easily integrated into the organizaition.
What do you dislike about the product?
Mobile app could offer more features.
A bit better patch management.
More detailed support of all GPO controls available in Windows 11 Pro/Enterprise
A proper desktop app of JumpCloud and not just a webapp/website.
A bit better patch management.
More detailed support of all GPO controls available in Windows 11 Pro/Enterprise
A proper desktop app of JumpCloud and not just a webapp/website.
What problems is the product solving and how is that benefiting you?
Mainly identity management and the ability to provision machines to the organization and manage those machines through JumpCloud.
A game changer for my company
What do you like best about the product?
Extremely granular view and control over all of our deployed devices. Easy to use and accessible while remaining feature-rich.
What do you dislike about the product?
The Admin portal needs dark mode! But this is of course a minor problem.
What problems is the product solving and how is that benefiting you?
Managing hundreds of company assets and all our users.
JumpCloud makes securely managing user accounts and company systems over the cloud simple
What do you like best about the product?
JumpCloud's approach to being a cloud based directory platform is easy to understand for administrators and users alike.
What do you dislike about the product?
The remote connection tool included on the platform is a little unresponsive when comparing to other offerings on the market.
What problems is the product solving and how is that benefiting you?
It's solving the issue of device and user account management for our org.
Junpcloud makes it simple
What do you like best about the product?
Simple management in an easy to use interface. Partners nicely with Google Workspace.
What do you dislike about the product?
Very little to be honest. I feel the team have honed the feature set and the interface is quite slick.
What problems is the product solving and how is that benefiting you?
Made iAM management very simple compared to just going it alone with Google Workspace
Centralized SSO with Superb Device Management
What do you like best about the product?
I like JumpCloud for its flexible SSO integrations with readily available SAML and OIDC Connectors and the custom connectors, which allow easy access to all enterprise applications with single sign-on. JumpCloudGo makes it even better with device-integrated passwordless logins, leading to an easier login experience for users. I appreciate JumpCloud's device-based policies that help me follow cyber governance policies by pushing them to respective devices. The SSO app connectors stand out with pre-configured details and guides, making app configuration easier. The professional services team's support during the setup was incredibly helpful.
What do you dislike about the product?
I haven't really got a complete idea on SaaS management and this is yet to be figured. JumpCloud-based reports on devices should be enhanced, as they do not provide details on devices and policies enforced on them and device groups that they are part of. JumpCloud devices to JumpCloudGo enabled are not available. JumpCloud user reports do not contain manager information, instead, contain manager ID.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for central identity and access management, streamlining SSO applications with flexible integrations. It makes user access easier with passwordless logins and simplifies app configuration with preconfigured SSO connectors and device policies for cyber governance.
Fantastic tool
What do you like best about the product?
- Simple, intuitive
- Always innovating
- Communication with customers is quick
- Connectivity with most of the shitty tools (SSO)
- Rapid implementation and distribution of software packages and commands
- Tool for daily use
- Always innovating
- Communication with customers is quick
- Connectivity with most of the shitty tools (SSO)
- Rapid implementation and distribution of software packages and commands
- Tool for daily use
What do you dislike about the product?
- Complex licensing
- There are not as many police options compared to others
- There are not as many police options compared to others
What problems is the product solving and how is that benefiting you?
I can have complete identity management, simplifying access controls and application security.
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