JumpCloud
JumpCloud, Inc.External reviews
3,914 reviews
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Active directory as a service, Brilliant reliable platform
What do you like best about the product?
Ease of integration across multiple sites & platforms.
What do you dislike about the product?
Would prefer if Jumpcloud was self host.
What problems is the product solving and how is that benefiting you?
Day to day user and system management has become really easy.
You're great with everything Jumpcloud
What do you like best about the product?
I don't know where to start, especially. I noticed this when I started this business. He controls computers very well. Thanks to its connection with Google, I can attract users very quickly. Or I can open a user directly via google by adding a manual. It has been a very simple event to open users through the panel at the same time by adding a Microsoft account. I can manage all users very easily by creating a user group. Also, connecting other policies to user groups is priceless. With LDAP, users can securely connect to wifi networks in other locations. The policies of the devices are implemented very quickly. In addition, devices are ready very soon with groups of devices.It has become even more secure with the new feature. You can increase its security with IP-based restriction.I can say that managing Apple devices is a separate task. For the first time, I have never seen a platform that dominates Apple devices so well.I love you Jumpcloud glad to have you
What do you dislike about the product?
Being able to enter the panel via the mobile app was invaluable. It would also be nice to send notifications to users
What problems is the product solving and how is that benefiting you?
The time I'm saving money. We make a profit on the company by paying low fees to the property. I manage the entire system with a single panel.
Recommendations to others considering the product:
If you're tired of microsoft products, I'd definitely say Jumpcloud if you want to get an unlimited enjoyable service through the cloud
Awesome tool for the modern workloads, in other words its amazing tool you should use,
What do you like best about the product?
Its new and innovative technology drives the world to give the maximum required output on the enterprise level.
What do you dislike about the product?
Nothing, Just a bit of more documentation to give a read.
What problems is the product solving and how is that benefiting you?
Using centralized identity management for all devices, apps, and company resources from a single solution makes life a whole lot easier, especially if there is no dedicated IT staff in the company.
JumpCloud Cloud Domain
What do you like best about the product?
Easy to setup and manage. Can be done remotely or using push technology.
What do you dislike about the product?
Need more availability to add standard applications (i.e. Microsoft Products)
What problems is the product solving and how is that benefiting you?
Taking a small business with no user management for their computers to a Domain style where they can be added to various groups and restricted as needed.
Excellent Alternative to break free from Microsoft Active Directory
What do you like best about the product?
Jumpcloud hits all of the points I needed to finally ditch Active Directory. The console layout is good, and it works well for both Mac and Windows machines. The online Knowledge Base is excellent and provides the answers to just about every question or problem. Implementation is straightforward, and adding a service like RADIUS was quite simple. On the few occasions where I had to reach out to support, the customer service was prompt and exceptional.
I use Jumpcloud daily, to monitor password changes, assign devices to users and make sure our Google integrations are working as expected.
I use Jumpcloud daily, to monitor password changes, assign devices to users and make sure our Google integrations are working as expected.
What do you dislike about the product?
I had some occasions where the agent on a computer just stopped reporting in. This is an easy fix, and it does not happen frequently, but it is annoying.
What problems is the product solving and how is that benefiting you?
We wanted to move away from Microsoft, AND Active Directory and toward something that would allow us to manage our devices better and unify user accounts under one master password to access Google Workspace, RADIUS, as well as some other SSO applications. JumpCloud ticked all of the boxes for us.
Recommendations to others considering the product:
Do yourself a favor and take a look at Jumpcloud; you can get started for free with a few computers to test it out. Ask questions, reach out to support, and you will see that they are a great company.
Easiest IdP to Install
What do you like best about the product?
The ease of the implementation was remarkable. I have installed Okta, Azure, PingOne, PingFed, Idaptive, and Imprivata and, hands down, JumpCloud was the quickest and easiest to install. The few times I called support the call was taken immediately. Their SAML implementation is excellent. Documentation is very thorough.
What do you dislike about the product?
SCIM support could be better - had some challenges creating custom attributes. There really wasn't any downside.
What problems is the product solving and how is that benefiting you?
We need authentication services for our web app from an IdP. We authenticate at the IdP and authorize locally. So SSO was critical. Additionally, we use groups and users within our app so SCIM provisioning was a must have.
Recommendations to others considering the product:
Having implemented all of the major IdPs I can tell you that hands down JumpCloud's SSO was as good as any and their implementation superior than all the other products I tested.
Easy and Efficient software
What do you like best about the product?
The GUI interface and overall display of the portal for administrators.
What do you dislike about the product?
A better overall layout with tabs instead of icons could improve admin productivity.
What problems is the product solving and how is that benefiting you?
Cloud user management.
Recommendations to others considering the product:
Great cloud based software.
One tool to multiple OS.
What do you like best about the product?
Jumpcloud has friendly interface. One tool to multiple OSs and also great support to help with some deployments.
What do you dislike about the product?
At this moment no complaint or concern with the tool.
What problems is the product solving and how is that benefiting you?
On problem solved is to adopt an unified tool to multiple OS.
Great Product
What do you like best about the product?
Jumpcloud is easy to use and simple to learn.
What do you dislike about the product?
In some cases, I have been required to teach end-users the basics of using JC. It would be helpful to have a guide for such users that takes them through fundamental steps.
What problems is the product solving and how is that benefiting you?
I use JumpCloud in an MSP environment, providing cloud directory alternates to companies looking to move away from bulky physical hardware.
Recommendations to others considering the product:
Having used several cloud directories in the past, I can say this is by far the cheapest and best I've come across.
a great way to not rely on Microsoft Active Directory
What do you like best about the product?
As our organization moved from on-premises servers to the cloud, we needed a solution for workstation user access control. Since we are already g-suite users, Jumpcloud was the answer for us. We initially just wanted a way to login with google credentials but have since added insights, MDM, and system policies. The API is also great for automated reports that we have created.
What do you dislike about the product?
The only thing that I do not like is that many of our users often forget that their Jumpcloud account is synced with their Google account. Sometimes they get confused when they update their password.
What problems is the product solving and how is that benefiting you?
We sought to get rid of our AD server and accomplished that immediately. As Jumpcloud has added features, we have also gained MDM and system insights.
Recommendations to others considering the product:
There are other options available, but we found JumpCloud to be the best for managing Windows, Mac and Linux workstations.
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