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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,918 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Jared J.

Good for security

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
Allows us to offboard many accounts with a single action
What do you dislike about the product?
Some third party dev tools can't use it, frustrating some developers
What problems is the product solving and how is that benefiting you?
Centralized authentication


    Shahil A.

It was nice experience to use Jump cloud

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
Integration and user-friendly configuration.
What do you dislike about the product?
Would like to check AD sync. option so we can managed from one place.
What problems is the product solving and how is that benefiting you?
It's so easy to get updated configurastion for agents.


    Stefany M.

Ease in the process

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
From the faculty of tool management
What do you dislike about the product?
I don't have anything for now that has displeased me.
What problems is the product solving and how is that benefiting you?
In the control and security of the employees' machines
Recommendations to others considering the product:
It's worth it to manage your company


    Craig F.

Multi Platform AD without the headache

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
I like the fact that we can use JumpCloud authentication regardless of the location of the user or the system they are trying to access. It allows the use of many different platforms with a common authentication platform.
What do you dislike about the product?
It takes a little while to completely understand all of the capabilities of the platform. When adding third-party services that need to have common authentication, can sometimes need support to do it correctly.
What problems is the product solving and how is that benefiting you?
Internally we are on a typical AD infrastructure. Our email is not associated with the AD tree. We also have a backup infrastructure for remote employees that is not AD aware. All of these systems now use one source for user authentication.
Recommendations to others considering the product:
Get the free evaluation and make sure it fits your needs. Try with all of your authentication requirements both internal and external.


    Justin M.

We love Jump Cloud

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
We use it for small offices and companies they require flexibility in Authoritive services.
What do you dislike about the product?
There isn't much I don't like, the platform is easy, fast and while complex isn't complicated.
What problems is the product solving and how is that benefiting you?
We use it in places where clients want managed services but don't have a domain controller.


    Amos R.

Excellent fit for born in the cloud companies, but not only

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
Allows an organization to completely drop AD, yet retain strong policy enforcement on a variety of endpoints
What do you dislike about the product?
The GUI was it always intuitive, but good documentation overcomes this.
What problems is the product solving and how is that benefiting you?
We used it to organize and control our cloud dev environment using modern technologies/protocols, while maintaining support for older protocols such as Radius for VPN users.
Recommendations to others considering the product:
I really liked the fully featured 10 users account when I evaluated this product.


    Diwanshu K.

Easy To understand and to start with.

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
The Interface is something I Liked about jump cloud, and also the video tutorial on Youtube is a plus as it makes it super easy for anyone to understand and follow along.
What do you dislike about the product?
Well, so far, I haven't encountered anything as such which I dislike However I would say that it would be quite nice if the company can add more documents for understanding.
What problems is the product solving and how is that benefiting you?
Well, single sign-on(SSO) is the reason for which I signed up with jump cloud, which not only helped me with the initial work I signed up for but also helped me with various other areas.


    Hospital & Health Care

Great tool, works reliably

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
I had to implement SSO login and JumpCloud allowed me to do it almost effortlessly and I was able to achieve my goals with it. Single sign-on and identity and access management were the tools that I used
What do you dislike about the product?
didn't have any negative experience with it so far
What problems is the product solving and how is that benefiting you?
I used tools for authentication


    Jeff H.

Comprehensive, Easy-to-Use IAM and Device Management

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
I like that JumpCloud offers a lot of features in one easy-to-use platform, which makes it convenient for managing IAM, SSO, and patching. I find the device management to be great, and I appreciate how JumpCloud has become a one-stop shop for managing devices. Additionally, JumpCloud provides more features like SSO and identity management compared to the other products we used before. The initial setup was easy.
What do you dislike about the product?
It would be nice if the patching were more automated. JumpCloud already pulls an inventory of software, and it would be great if it could see outdated versions on endpoints and update them. Also, I wish it would update apps only on endpoints that have them, instead of forcing an install for everyone or requiring me to create a specific group.
What problems is the product solving and how is that benefiting you?
JumpCloud centralizes identity management, SSO, MDM, and endpoint patching, providing a single platform that's easy to use.


    Accounting

easy implementation

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use and easy to implement to connect to other platforms
What do you dislike about the product?
Some of the directiosn were quit hard to follow
What problems is the product solving and how is that benefiting you?
one place to manage logins