JumpCloud
JumpCloud, Inc.External reviews
3,923 reviews
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really awesome!
What do you like best about the product?
MDM features and ready to go as standard build for MacOS and iOS
What do you dislike about the product?
Agent troubleshooting and custom pkg deployments is pretty hard
What problems is the product solving and how is that benefiting you?
MacOS short time deployment
The Information Technology that fits the future!
What do you like best about the product?
JumpCloud has allowed our company to become complient and easy to manage. We have moved from an on-premisis work place, to a complete remote company. I have been a long time customer and every issue I have had has been resolved or anything I thought that was missing was added. The features are amazing , It allows ease of integration of whatever your system aned network.
What do you dislike about the product?
There is anyting I don't like about JumpCloud.
What problems is the product solving and how is that benefiting you?
JumpCloud takes care fo everything from onboardinng and inventory. Access permissions to programs as well as securtiy.
Great tool for Windows and Macs
What do you like best about the product?
JumpCloud is a great MDM tool. The most beneficial feature for us is that it covers both Windows and Macs. The implementation part was easy and went smoothly.
What do you dislike about the product?
It's hard to tell. The tool has been working great for us.
What problems is the product solving and how is that benefiting you?
We needed to enforce our corporate security policies on our corporate computers. JumpCloud MDM helped us do it.
Centralized IT Management with Room for Improvement
What do you like best about the product?
I appreciate that JumpCloud is constantly iterating to become more of an all-in-one platform, allowing us as admins to have the most access to do our jobs from one central location. Specifically, the ability to control software access using SSO and user groups is great, and having many of our software tools being native SSO integrations makes things smoother. The MDM platform, along with the new asset management feature, tracks necessary information and lets us set device groups with rules that comply with our SOC 2 guidelines. This empowers us to control software and data access effectively through user and device groups. Additionally, the password manager is pretty good, even though it still needs some quality of life upgrades.
What do you dislike about the product?
The password manager isn't better than or even as good as other tools available on the market and is currently the most lacking feature. The initial setup was difficult, particularly with SSO integrations for non-native software tools being time-consuming. There was also a weird glitch where devices seemed to be un-enrolling from the MDM or the agent was going inactive on devices for a while.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us securely manage hardware and software access while meeting SOC 2 requirements with features like user device tracking and company policy management. It centralizes control with SSO, user groups, and device groups, improving our administrative efficiency.
Secure and intuitive MDM User and Asset Management
What do you like best about the product?
Jumpcloud stands out as an excellent tool for several reasons. As an identity and access management platform, it streamlines the centralized control of user authentication and authorization across a wide range of systems and applications. Its compatibility with multiple platforms and operating systems—including Windows, MacOS, and Linux—makes it particularly valuable in environments where different systems are used together. Security and compliance are clearly prioritized, thanks to features such as multi-factor authentication and group-based security policies. Furthermore, its scalability is notable, enabling it to grow smoothly alongside a company’s expansion.
What do you dislike about the product?
While JumpCloud offers a range of useful features, it does have some drawbacks, such as its dependence on a stable internet connection and certain limitations in its reporting capabilities.
What problems is the product solving and how is that benefiting you?
Jumpcloud has been a significant advantage for us, providing unified identity management and seamless integration across various operating systems. It has also made it much simpler and more intuitive to implement security policies.
Best app to manage the company employee's devices and tools
What do you like best about the product?
I like about this app is that it is very easy to set up and its create automatically new profile on the employee's laptop and makes it easy to erase the data and when employees leave the company, also it helps in the security of the company data and tools by monitoring the new installed app on the computer system,
it also supports multiple OS like windows, Mac And Linux, which his very useful.
it also supports multiple OS like windows, Mac And Linux, which his very useful.
What do you dislike about the product?
Nothing all features are good, till now no issue
What problems is the product solving and how is that benefiting you?
This tool helps our company to handle all the company's multiple devices and their installed app and data, also this provides security for the device from unauthorized access of data.
Love using jumpcloud!
What do you like best about the product?
umpCloud offers a cloud-based directory service that consolidates user management, authentication, and device management into one platform. This can simplify IT operations, especially for organizations that use multiple systems
What do you dislike about the product?
Could do better in asset management for our systems.
What problems is the product solving and how is that benefiting you?
Making sure our users are properly protected when it comes to their devices is a major factor
Making AD style auth easier in workgroup environments
What do you like best about the product?
We use jumpcloud to create and manage authentication without our separated WORKGROUP environment.
Very easy to implement on our servers with just an installation of their JCagent. Works on both linux and microsoft.
Can easily spin-up new users on the fly and assign then to servers as needed. All while managing strict password requirements.
Very easy to implement on our servers with just an installation of their JCagent. Works on both linux and microsoft.
Can easily spin-up new users on the fly and assign then to servers as needed. All while managing strict password requirements.
What do you dislike about the product?
The one downside is if you run older linux machines, the JCAgent likes to crash at times. Easy to fix with just restarting the agent and it happens quite randomly.
Sure, in the perfect world everything would always be updated and migrated to the latest and greatest. But sometimes that takes longer than we planned.
Sure, in the perfect world everything would always be updated and migrated to the latest and greatest. But sometimes that takes longer than we planned.
What problems is the product solving and how is that benefiting you?
Due to PCI Compliances we needed a solution to help manage and maintain user accounts accross a WORKGROUP environment. Jumpcloud was able to provide the solution to our needs.
Easy to manage all devices and users
What do you like best about the product?
Easy to manage all devices and users and deploy
What do you dislike about the product?
Sometime the JC client disconnect and didn't reconnect automatically until reboot.
What problems is the product solving and how is that benefiting you?
Save us time and service call.
Effortless Implementation and Reliable Support: JumpCloud Shines as an MDM Solution
What do you like best about the product?
As a user of JumpCloud, I am impressed with its capabilities as an MDM solution. The implementation process was remarkably easy and could be done entirely remotely, saving a lot of time and effort. It's a true cross-platform tool, working seamlessly on various operating systems, which is crucial for our diverse IT environment.
What do you dislike about the product?
JumpCloud could enhance its software management features and increase log generation, particularly with a focus on data loss prevention. This would further strengthen its capabilities and make it an even more robust solution for security-conscious organizations.
What problems is the product solving and how is that benefiting you?
JumpCloud is streamlining the management of user account access, device access, and device management, particularly in processes like onboarding and offboarding.
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