JumpCloud
JumpCloud, Inc.External reviews
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Easy SSO setup for anyone
What do you like best about the product?
Setting up an SSO it's a no-brainer even for someone as inexperienced as me! It took me no more than 10 minutes to add new users and set up an SSO for them. I'm a software developer and was in need to test some applications I deployed to the cloud with an SSO provider. I had literally no experience whatsoever with SSO nor SAML when I found an article recommending JumpCloud. I opened an account and started fidgeting with it. It took me literally no more than 10 minutes to have it up and run AND integrated with my applications. Honestly, it was mind-blowing how easy and fast that was! Since then I have used it to do further testing and found it to be a very reliable tool in my belt. If you are looking for something that is intuitive and simple to grasp I can't stress enough how well integrated the workflows are. I mean, you can create some users, add them to some groups and have some of the groups implement SSO. How hard can that be? These concepts are intuitive to anyone, so it's really easy to navigate around the application user interface. You can't always say that of any application.
What do you dislike about the product?
I don't think I came across anything I dislike so far... But If I were to say something I would recommend having more in-place tooltips to help people who don't have any clue (like myself) about active directory and authentication and authorization concepts. Having said that, even someone like me, with little to nothing exposure to the topic, could manage to work his way around on the first time and got something done in less than 10 minutes.
What problems is the product solving and how is that benefiting you?
I'm a software developer using SSO to enable access to applications running on a Cloud Platform. At first, it was kind of hard to find an SSO provider that wasn't tied to any particular cloud provider: if you are using Azure, then probably Azure AD is the way, likewise if you are using Amazon Web Services Amazon SSO may be the reasonable answer, and you would probably go with Identity management with Google Cloud Platform, but what if you have applications running on all 3 platforms? what if you want the freedom to switch from one platform to another without having set up all the security again? a tricky question but JumpCloud does the trick.
Recommendations to others considering the product:
If this is your first time, make sure to make some reading on the topic before jumping on. There is a lot of resources out there on Medium and other platforms. Also, make sure you check the documentation to look for a very particular question. If you get really stuck, you can always talk to support, but be ready to clearly explain what are you trying to accomplish, what have you tried so far, and the results you have obtained on each attempt.
Excellent!
What do you like best about the product?
Honestly, with JumpCloud I feel secure and there is nothing as important.
What do you dislike about the product?
What to say.. The customer support is responsive, their service is great, I couldn't find any faults..
What problems is the product solving and how is that benefiting you?
I didn't have a problem initially, but jumpcloud surely helped me avoid more than one!
Jumpcloud has helped us bridge the gap between many of our Services
What do you like best about the product?
My favorite part is the active directory integration because it helps us sync accounts across all platforms when paired with jumpcloud s SSO.
What do you dislike about the product?
Nothing at this point as we just started using it I'm sure we will find some minor obstacles but as far as a i can tell JumpCloud has been a great solution for us and will continue to do so.
What problems is the product solving and how is that benefiting you?
We are able to link active directory with jumpcloud and use the sso feature to unify our login systems across our organization. It has also given us the ability to change and update passwords withough having to be onsite or connected to our network over vpn. Jumpcloud also helps us manage our passwords complexity requirements making sure that all of our users passwords are in sync and meet our security requirements to eliminate security concerns. Our security team also used directory insights page to lookup and confirm suspicions about logins and user authentication they also use jumcloud to disable user accounts when employees are terminated. We also use it to disable compromised accounts and change their passwords when there is a security threat. We also use Jumpcloud to delegate users who can acces systems with elevated permissions. We also use it for radius authentication as well as LDAP on our vpn and other services such as Intranet.
Recommendations to others considering the product:
If you are using local Active directory as you're sole identity provider you should look at jumpcloud fore the sole fact that it would allow you to change passwords and preform resets outside your network securely.
The best Cloud alternative for AD
What do you like best about the product?
Completely cloud-based user and device management service. It's a all-in-one solution that makes it very convenient to manage the company with cross-platform systems.
What do you dislike about the product?
Running commands on systems remotely can be improved, as it is sometimes not very clear if the command is actually executing or just frozen or failed.
What problems is the product solving and how is that benefiting you?
JumpCloud help us automate a lot of tasks in our Onboarding/Offboarding processes, which helps provisioning users to multiple SaaS at once, enable SSO and assign devices. Some of these features are available in the Admin console, and the availability of a very straigh-forward and well documented API endpoints allows doing even more advanced things.
User Management made effortless!
What do you like best about the product?
The best thing about JumpCloud is that it offers one centralized administrator dashboard across the Operating System to manage the Access Permissions in scale. Managing Full Disk Encryption, OS Updates, User Roles Assignment are breeze and scallable across the organization. Where it used to be a nightmare with AD.
And not to forget the APIs are surprisingly Powerful, to take things handy! It also plays well with the Google Worplace & Microsoft 365.
And not to forget the APIs are surprisingly Powerful, to take things handy! It also plays well with the Google Worplace & Microsoft 365.
What do you dislike about the product?
Minor UI Revamping needed to
Domain Name Changes are not supported
Domain Name Changes are not supported
What problems is the product solving and how is that benefiting you?
Given the COVID-19 Pandemic, as the remote work tookover we needed some better tool than Azure AD to manage all the staffs streamlined. USer Roles Management controls offered by JumpCloud is great to scale at the organization level (Instead of manually training people of non technical background to do it by themselves by following knowledgebase). It worked for us to get our institution up and running for the Remote-Education.
Recommendations to others considering the product:
If you're planning to switch form Azure AD, Would definately suggest over Auth0 or Okta for it's Ease of Use, and the features that it offers. Even for the Cloud Services like Google Workplace (GSuite) & Microsoft 365 would suggest to have a try.
JumpCloud - an all in one solution to control your work place devices
What do you like best about the product?
The ability to control all devices and connect to modern user governance and management tools. One place to rule them all. More than once, JumpCloud saved me from formatting a team member's computer because the team member forgot his password and was locked out of his machine. We have a lot of Macs in the company, and it is one of the best solutions for Macs, and of course, it works as perfectly for Windows machines.
What do you dislike about the product?
Would love to have a quicker support for updated OS versions
What problems is the product solving and how is that benefiting you?
a Domain like controlling employees' devices - multiple devices like Macs, Windows PCs, Mobile devices, etc. We use GSuite Business, and we don't have a domain controller and active directory, so we use JumpCloud to facilitate this functionality
Very cool service. Surprised I had never heard of them before.
What do you like best about the product?
It's kind of out of the way, which as a user who did not opt for MADM makes me happy.
What do you dislike about the product?
I think mostly the parts I don't like are controlled from within our org, so not JumpCloud fault. Sometimes links will appear in dashboard for things which I don't have access to, or it will take local a while to catch up to remote state.
What problems is the product solving and how is that benefiting you?
Centralised control as far as I can tell. My employer has over 100 employees and at that scale, it gets harder to service-desk individual setups
DevOps Friendly Tool JumpCloud
What do you like best about the product?
I daily work with jumpCloud SSO for secure access of AWS and other looks
I like SSO, RunCommand, PolicyManagement, MDM, DeviceGroup, and UserGroup help me to manage Users on VM
I like SSO, RunCommand, PolicyManagement, MDM, DeviceGroup, and UserGroup help me to manage Users on VM
What do you dislike about the product?
I could see windows support is less and also if we add an option to RunCommand to send it output on email notification once after job complete or slack integration
What problems is the product solving and how is that benefiting you?
User Management, Basically used for RBAC on VM, Application and to maintain Audit. We also use it sso to multiple other apps like Aws,elastic.co
It is one place for all App and secured access via 2FA
It is one place for all App and secured access via 2FA
Recommendations to others considering the product:
If you have remote work culture in your Orgnization you should definitely try this
Excellent Cross Platform Cloud based Directory Platform
What do you like best about the product?
The support for macOS and Linux devices with Policies, Software Management and Insights without expensive on-prem macOS server.
What do you dislike about the product?
Unable to remotely initiate major macOS version upgrades (such as Catalina to Big Sur). Such upgrade has to be started on the device which makes compliant and deployment for remote devices more troublesome logistically.
What problems is the product solving and how is that benefiting you?
The ability to manage business-owned devices in different platforms (Windows, macOS, Linux) anywhere without on-prem infrastructure. Our business manages a fleet of Windows and macOS devices in multiple countries.
In 2020 as the world moving from office to remote working, the fact that we were already using JumpCloud had made the logistics of transitioning our workforce to remote working so much easier (effectively no extra effort required).
JumpCloud also allows us to ensure enterprise level policy compliance on business-owned devices (especially on macOS) effortlessly.
In 2020 as the world moving from office to remote working, the fact that we were already using JumpCloud had made the logistics of transitioning our workforce to remote working so much easier (effectively no extra effort required).
JumpCloud also allows us to ensure enterprise level policy compliance on business-owned devices (especially on macOS) effortlessly.
Best Cloud based Directory as a service
What do you like best about the product?
Directory as a service, software management, user self service portal
What do you dislike about the product?
Would need option to check the logs in Cloud directory,Ad integration on Jumpcloud Console.
What problems is the product solving and how is that benefiting you?
Active directory replacement, Patch management,MDM, Zero trust
Recommendations to others considering the product:
Jumpcloud have free 5 user forever. So you can easily test it out before getting it.
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