JumpCloud
JumpCloud, Inc.External reviews
3,914 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Jumping to JumpCloud
What do you like best about the product?
JumpCloud specializes in safely storing and prioritizing user data from your customers. This feature sets it apart.
What do you dislike about the product?
At the moment, nothing comes to mind to make me "jumpship" from JumpCloud.
What problems is the product solving and how is that benefiting you?
Securing user data to have our clients best needs at heart.
Recommendations to others considering the product:
You have to try it to believe it.
Easy Directory Setup with Tons of Integrations
What do you like best about the product?
Managing users and establishing access to resources is incredibly easy. Enforcing password aging is also super simple. In addition, setting up devices with policy enforcement works well. I especially like the reporting on all aspects of policies created, which allows a quick reference to confirm policies have been applied or to alert me when a policy has failed for some reason.
What do you dislike about the product?
I would like to see greater flexibility within the "Commands" feature. For example, it would be nice if I could create a command with a user or device variable, which could be applied to multiple machines at once. Instead, commands require these to be explicitely defined in each command, making them very narrow in scope.
What problems is the product solving and how is that benefiting you?
This has incredibly simplified user and device management, especially in the post-COVID world. Users are often not at the workplace, so previously changes would not be realized until the user returned to the office. Now, changes are instantly pushed out the next time a user authenticates or a device "checks in".
Recommendations to others considering the product:
Be sure to read and follow the Getting Started guide. Pay careful attention to Best Practices as well, these will make your life easier!
JumpCloud - a simple yet powerful tool for your organization's SSO authentication
What do you like best about the product?
User friendly GUI and steps to add APPs and users.
What do you dislike about the product?
Nothing to mention, its a very good tool for sign-on authentication
What problems is the product solving and how is that benefiting you?
Multifactor authentication. Simple to implement and secure
JumpCloud Domain Service
What do you like best about the product?
Easy to setup and get clients added and support is great!
What do you dislike about the product?
Need a few more applications added to their list.
What problems is the product solving and how is that benefiting you?
We have the ability to manage users computers remotely and not having to have on-site server. Security is also available with SSO.
Jumpcloud is awesome
What do you like best about the product?
cross platform account management, works on mac and windows
What do you dislike about the product?
the agent screws up regularly, it's not fun
What problems is the product solving and how is that benefiting you?
getting the agent to consistently stay installed is a bit of an issue, the benefits are great
Great product for AD replacement/improvement
What do you like best about the product?
the flexibility of the product is easy to install and maintain
What do you dislike about the product?
I think there could be more options in Policies like map printer etc
What problems is the product solving and how is that benefiting you?
We migrated our environment to the cloud, so we are using this product for physical laptops and desktops
Great Option for Small Business CMDB and Directory
What do you like best about the product?
Ability to manage MacBooks along with Windows and Linux Servers
What do you dislike about the product?
Could use more Software Inventory Features
What problems is the product solving and how is that benefiting you?
Unified Username/Password between Directory (Google Worksuite) and MacBook / Server logins.
Amazing product
What do you like best about the product?
Amazing product, lots of new features and bespoke support service.
What do you dislike about the product?
Nothing at the moment - everything runs smoothly.
What problems is the product solving and how is that benefiting you?
Connecting Mac devices to Directory service.
Jumpcloud - Small but Mighty.
What do you like best about the product?
Their Support has been pretty amazing. They are constantly making upgrades and changes to their service. The tool does what it's supposed to.
What do you dislike about the product?
I feel like they have some room for improvements around the UI for Software Installs. I think there are ways to make it much more user friendly. Also they collect a bunch of device data, but some of it is not able to be pulled into a report even though it's in JumpCloud
What problems is the product solving and how is that benefiting you?
It provides simple access to the main needs of Active Directory/SCCM
Directory Services (and more) simplified
What do you like best about the product?
JumpCloud is a seamless, easy-to-administer directory tool for the cloud age. The setup is quick and easy, and the licensing model is simplified for easy visibility and understanding, as compared to MS AD licensing, which seems intentionally complex with the goal of laddering up costs and increasing dependency through overburdening licensing layers.
What do you dislike about the product?
RBAC and more seamless policy management took awhile (I was an early adopter in 2015) but it's all in place now, so no lingering complaints there. The licensing is creeping toward a more modular approach, which raises a minor flag given my previous comments on MS's layered licensing muck, but this seems very clear and advertised cleanly in matrix form on website.
What problems is the product solving and how is that benefiting you?
More secure endpoint, systems, and VPN management. The ability to control all these simply without an MSCE knowledge set in place is a huge benefit to a small, hybrid IT team.
Recommendations to others considering the product:
Be sure that it fits your business needs around application management via SSO or LDAP
showing 1,381 - 1,390