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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,914 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Imoh E.

My JumpCloud Review compared to other authentication provider

  • August 01, 2021
  • Review provided by G2

What do you like best about the product?
What is most helpful about JumpCloud to me is the provision of a centralize platform to manage all the devices and users access within my network environment with zero-worries.
What do you dislike about the product?
The only downside is that JumpCloud doesn't support Chrome OS and that makes it difficult for me to authentic employees using Chromebook.
What problems is the product solving and how is that benefiting you?
It is now easy for me to centrally connect my on-prem resources such as databases and other application with the resources in the could environment.

I had an experienced when trying to manage disperate systems within my network with Active Directory which resulted in delays in getting work done and meeting up deadlines but ever since I started using JumbCloud I can easily spin up and authentic devices and users with Zero Trust Principles in my network.


    Raphael G.

This is really fully cloud and an awesome replacement for the competition

  • July 28, 2021
  • Review provided by G2

What do you like best about the product?
We have had some issues with Microsoft's active directory, such as log in on failure and even policy issues, and even database issues, but so far, I have not had any of these issues with Jump Cloud. The Alacarte style pricing is super!
What do you dislike about the product?
I'm used to having third-party solutions like Prisma cloud do my securing for me, but so far, I have not been able to integrate, and I don't want to rely on what is provided by Jump cloud. Although I am not complaining because it seems everything is alright with their zero trust policies. Other than the ability to integrate third-party security solutions, I have no other dislikes
What problems is the product solving and how is that benefiting you?
Jump cloud has offered our company a robust way to solve our directory as a service issue because, as we speak, we can go up or down easily and also save cost, and this is so much easier to accomplish when we compare it with our previous solution. since we also do consulting, it has also made our work easier because we know how to solve DAAS issues as it relates with our clients
Recommendations to others considering the product:
The experience is seamlessly better than using the famous competition, do not hesitate, you will be hooked on it after a concise while


    Information Technology and Services

Easy to use - robust in features

  • July 28, 2021
  • Review provided by G2

What do you like best about the product?
I love the easy it is to configure and use the SSO features and that it ties all of our software platforms to one platform for our clients to access and manage.
What do you dislike about the product?
Could use a few more integrations in the SSO platforms.
What problems is the product solving and how is that benefiting you?
We love the password management and the ability to track when our users are not following protocol.


    Craig S.

JumpCloud - Excellent AD Replacement

  • July 28, 2021
  • Review provided by G2

What do you like best about the product?
I like how easy it is to manage the users.
What do you dislike about the product?
The command line function needs some work.
What problems is the product solving and how is that benefiting you?
The ability to manage both MAC and Windows machines.


    Rebecca B.

A Great Platform

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
It is effortless to assign users to devices and vice versa.
What do you dislike about the product?
I like using Jumpcloud and don't think there is much room for improvement, as it is a very efficient platform.
What problems is the product solving and how is that benefiting you?
We are solving problems by remotely assigning access to users.
Recommendations to others considering the product:
Recommend that everyone tries Jumpcloud when they have the opportunity.


    Durim K.

Awsome

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
I like the directory as service which helps me a lot
What do you dislike about the product?
Until now there is nothing i can say about dislike
What problems is the product solving and how is that benefiting you?
To unify the login for all apps


    Financial Services

Jumpcloud FTW!

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
Jumpcloud has provided a solution that met and continues to meet our use case perfectly, as well as provides us so much more. The admin console and features allow us to manage our growing user population and tech stack effectively. Jumpcloud also allows us to remotely adminster our DaaS for our globally distributed users.
What do you dislike about the product?
I would like to see more enhancements to the MDM offering.
What problems is the product solving and how is that benefiting you?
Prior to Jumpcloud, we did not have an enterprise Directory solution in place. Users were local administrators on their machine, and we could not enforce security policies effectively. Jumpcloud was a game-changer for us for security as well as alignment to our industry regulatory requirements.


    Financial Services

Time savior

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
The connectors to Microsoft, Google and the Ldap server
What do you dislike about the product?
No major problems, maybe some lack of logs to help debugging
What problems is the product solving and how is that benefiting you?
It saves the creation of 10/15 accounts in different web apps we use internally


    Information Technology and Services

Powerful and User-friendly Cloud Directory

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
Google Workspace integration and the ability to escape from MS AD
What do you dislike about the product?
The only downsides to JC are cost and the addition of another platform to manage. However, the additional platform simplifies management in some environments, so that's a wash at worst - you have to evaluate your environment and workflow to figure out if JC is a net win (if you're looking into it, it probably is).
What problems is the product solving and how is that benefiting you?
Jumpcloud's cloud RADIUS allows 802.1x WLAN authentication using Google Workspace credentials.
Windows agent allows us to use Google credentials for Windows authentication.
Recommendations to others considering the product:
If you are moving from AD to Google Workspace for more of your management and AAA, one of the Workspace license levels may have all the features you need; if not, or if you need to hybridize between directories, Jumpcloud is probably the best way to bridge the gap. If you need cloud directory management for a distributed environment, JC is a great way to escape the bounds of local AD.


    Guillermo D.

Best Secure Access Control Software

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
how secure and easy is to set MFA and access control even from remote sessions.
What do you dislike about the product?
until now I haven't found any dislikes I have used Jumpcloud for years now.
What problems is the product solving and how is that benefiting you?
Secure Identity, MFA and remote access control done in a very safe way.