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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,923 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Kajahussain I.

Single sing on

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
It is most helpful for all applications that are single platform, easy to access, and supported very nicely. It is very useful for integration.
What do you dislike about the product?
login password mentions a minimum character of 14.
What problems is the product solving and how is that benefiting you?
I am using it for application and password reset purposes.


    Nandhana M.

A Robust and Intuitive Identity Management Solution

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
You can prevent navigating many tools by organizing identity management, device management, and access control on the JumpCloud platform. To make daily work easier, it has useful automation capabilities like user provisioning and de-provisioning. They have very detailed information that includes tutorials, knowledge bases, and detailed instructions to assist you. To make setup simple, JumpCloud integrates with a ton of other applications and services. Whichever option you choose for your subscription, you can receive help by phone, chat, email, and other methods. To help you further, there's a thriving community and plenty of online resources. It also links to other programs and services seamlessly and is compatible with Windows, macOS, and Linux. Additionally, API access is offered if you want specific integrations.
What do you dislike about the product?
The system may not be utilized as much initially when new users are just getting started since they may not engage with it as much. To be honest, especially for organizations transitioning from other systems or attempting to link with older ones, the initial setup procedure may be a little challenging.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies IT by consolidating everything in one location. It includes additional security measures like as MFA and SSO to keep things secure and prevent illegal access. It also seamlessly integrates with a wide range of apps and services to ensure that everything runs properly.


    Tanveer A.

Jumpcloud The Hero

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
Easy to manage device and SSO Integration
What do you dislike about the product?
the pricing and there is no detail reporting
What problems is the product solving and how is that benefiting you?
Device Manaegement Apps Integration Identity Management,


    Sathish Kumar T.

Jumpcloud's effect is seen by the people who use our organization

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
Easy for admins to manage. Pros: JumpCloud allows us to change passwords for our users and does the FileVault authentication step automatically. This helps reduce lockout time and IT intervention time.
What do you dislike about the product?
As of now, I have not found any disadvantages in using JumpCloud.
What problems is the product solving and how is that benefiting you?
We use JumpCloud for daily tasks such as creating and deleting users, resetting passwords, and enabling multi-factor authentication (MFA). We can create a user within minutes and schedule account activations or suspensions. Additionally, we can manage application access by adding or removing it as needed


    Srithar S.

best security tool of system administrator

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
Jumpcloud is very helpful for administrators in their day-to-day work.
I appreciate the password manager app, which allows me to store all my website passwords in one place. I also find the application-based login credentials and the easy login process very convenient. The Security dashboard helps me identify security risks, such as weak passwords. Additionally, SSO application interactions, automated IT administrator features for MDM, and cloud directory integration with Google Workspace are benefits for the administrator.
What do you dislike about the product?
search for the user in the users list it does not show exactly what I am searching for and sometimes the website displays a fetching error that continues at that time I need to clear the cache and cookies
What problems is the product solving and how is that benefiting you?
We are facing an issue where most users do not regularly change their passwords. Before JumpCloud, we used to send emails to remind users to change their passwords and explain the security risks if they didn't. Now JumpCloud automatically sends reminders for password changes, and using a password manager app is very helpful for analyzing security risks.


    Tim M.

Chrome Hardware Sales Manager

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
I'm very excited about our new partnership with JumpCloud and the mixOS environment offerings for managing iOS/Android/Mac devices
What do you dislike about the product?
That we didn't have this partnership over the last couple of years!
What problems is the product solving and how is that benefiting you?
Offering our prospects and clients the ability to source additional licenses for managing a mixedOS environment.


    Yashavanth K.

Awesome product.

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
Jumpcloud is a very active application and user-friendly and feels like an awesome product.
Easily getting application access.
Good thing is MFA is there for security reason.
Very good for customer support.
What do you dislike about the product?
There is no dislikes as per my perception.
What problems is the product solving and how is that benefiting you?
I was implementing the SSO policy.


    Hospital & Health Care

Great tool for IdM, MDM, and more.

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
Coming from organizations using older technologies like Active Directory, using Jumpcloud now is very refreshing. It is a feature-rich solution for identity management, mobile device management and more. It has made internal workflows within my organization much easier than ever, and there is no need for a wide range of applications anymore (and their associated upkeep) when Jumpcloud is able to perform the duties of all of them. Customer support has been good too, as I have opened a few tickets for some technical issues and received assistance in a timely manner.
What do you dislike about the product?
The MDM support for Mac is not great, but is currently being improved. I am also waiting on better support for mobile devices running iOS and Android.
What problems is the product solving and how is that benefiting you?
It makes managing IT resources much easier and effective, and the use of SSO makes workflows much easier for our end-users as well. The MDM functionality is allowing us to offboard other SaaS applications we use at my organization which saves us a lot of money as well as time as we don't have to watch multiple services to administer our diverse fleet of devices.


    Arfath P.

Jump Cloud is very helpful in terms of security and easier to manage

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
I absolutely loved the Single Sign-On (SSO) feature in JumpCloud
What do you dislike about the product?
Desktop application management is currently unavailable and i dont like the webconsol for admin and if by mistakly removed users from group, account will deactivate/suspend which i didt like in jumpcloud.
What problems is the product solving and how is that benefiting you?
The single sign-on (SSO) feature helps to solve user-end issues by allowing users to remember only one password instead of multiple passwords. Mobile Device Management (MDM) is a valuable feature from a security standpoint. Additionally, self-password reset will be a major advantage that requires zero tech support at the user end.


    Rahul D.

All in One - Jump Cloud

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
Easy to aceess and manageable. Its functions are very useful to manage large machines. Its all in one customer support tool with ease of integartion.
What do you dislike about the product?
Sometimes take more time to sync like their passwords and other commands which is hit from admin portal.
What problems is the product solving and how is that benefiting you?
Now we are using Jump cloud so no need to manage AD. Its a cloud base tool which give your system dependency.