JumpCloud
JumpCloud, Inc.External reviews
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JumpCloud provides an easy place to centralize and access softwares you use internally
What do you like best about the product?
It is nice to use JumpCloud as a one stop shop to lead you to things such as WorkDay, ADP, etc
What do you dislike about the product?
I don't think there's anything I dislike at this point because it allows me to access all places I need to go
What problems is the product solving and how is that benefiting you?
Centralizing access to different internal softwares by going to one place where you can then shoot out to different areas of the business
IT Manager
What do you like best about the product?
Central directory to control all Saas services and protect with mfa
end-device management
end-device management
What do you dislike about the product?
SSO implementation is not always straightforward
The service is not yet fully mature
The service is not yet fully mature
What problems is the product solving and how is that benefiting you?
central user control, user onboarding and endpoint management
Recommendations to others considering the product:
Good product that always evolving and adding features
Its good for our Organization to maintain the Systems. Its very useful.
What do you like best about the product?
Very easy to use and Configure the systems Easily.Its easy to check system status.
What do you dislike about the product?
No, I dont dislike any thing every this is good.But some time we check systems are disconnected some time.
What problems is the product solving and how is that benefiting you?
I have faced some issues in that the users cannot log in to the system through the Jump cloud. But Jumcloud support teams help me.
Recommendations to others considering the product:
It's a sufficient requirement for us.
This is easy to use
What do you like best about the product?
This is best to manage the system role and easy to track users.
What do you dislike about the product?
Some features are not available. Need to increase more Features in SSo
What problems is the product solving and how is that benefiting you?
this is for SSO use and easy to manage assets inventory
Jumpcloud for K-12 School
What do you like best about the product?
As a K-12 International school, the most important features are the User Management interface and the ability to create unique usernames for our teachers and staff's computer, Google, Office 365, and Adobe.
What do you dislike about the product?
While the Commands tool (running custom script on our staff's computers) is helpful, it could use some upgrades in terms of ease of use, such as different filters for looking for and selecting users or devices.
What problems is the product solving and how is that benefiting you?
User management with Jumpcloud (giving our teachers access to a computer with their account, creating their school Gmail accounts, assigning them a license in Office 365 and Adobe) has made our ICT onboarding procedures more straightforward. We only need to create and manage one account, their Jumpcloud account.
Recommendations to others considering the product:
If you are looking into Jumpcloud for user and access management, try to establish what account creation and management can be automated with Jumpcloud.
Simple, quick to setup and works with so many platforms
What do you like best about the product?
The fact it's cloud-hosted, which means that we no longer have to have expensive dedicated hardware onsite. It also means administation and maintenance has reduced as we no logner have to deal with backups or system maintenace.
What do you dislike about the product?
I do not like that fact that when a user account is imported the user instantly has to change their password. All of our users are imported via CSV from a seperate database so to import users and set the password we want them you use we have to use Powershell which means importing the users and then updating the password via Powershell, this is cumbersome.
I also do not like the fact that we cannot stop users from changing their own passwords, in education this is important as we may need to access a students account if we have concerns about their well being and we want to be able to do this without them knowing.
I also do not like the fact that we cannot stop users from changing their own passwords, in education this is important as we may need to access a students account if we have concerns about their well being and we want to be able to do this without them knowing.
What problems is the product solving and how is that benefiting you?
With Apple's deprecation of open directory, we were looking for a replacement solution that didn't involve Active Directory. We also needed a solution that supported RADIUS and LDAP as well as manages our Google Workspace and M365 accounts.
Recommendations to others considering the product:
Try it first, there is a free 10 user plan, give this a go and see if it works with your infrastructure.
AD as it should be.
What do you like best about the product?
JumpCloud is extremely simple to use but still a very powerful tool. I don't remember spending more than 10 seconds trying to find a feature on the admin dashboard. JumpCloud also saved us the time and effort of setting up and maintaining an AD server. We also use JumpCloud to inventory our machines, since it has a lot of useful information about each device.
What do you dislike about the product?
The process of remotely setting up a new device for an employee (especially new hires) is a little painful since it requires manual intervention from the user, but nothing that we couldn't work around with some clear instructions.
What problems is the product solving and how is that benefiting you?
1 - Keeping our machines under our control even though most employees work remotely.
2 - Keeping an inventory of our devices in a centralized place.
3 - Centralized credentials with the SS0 features (no more users sending dozens of emails when they forget one of the dozens of their passwords).
4 - Increased productivity of the IT admins since it simplified our AD needs.
2 - Keeping an inventory of our devices in a centralized place.
3 - Centralized credentials with the SS0 features (no more users sending dozens of emails when they forget one of the dozens of their passwords).
4 - Increased productivity of the IT admins since it simplified our AD needs.
Recommendations to others considering the product:
I highly recommend spending some time looking at their API docs. You will be able to automate several of your workflows with it.
Spread the Good news
What do you like best about the product?
The ease of remote monitoring, the ease of import from GSuite. Directory insights and fast response time
What do you dislike about the product?
Some conditional policies are still interfering. The Directory insight is still not descriptive enough to troubleshoot all issues
What problems is the product solving and how is that benefiting you?
Remote AD, no physical access for onboarding, binding/restricting actions, detailed reports. Remote SW installations
Recommendations to others considering the product:
It solves all your issues for remote monitoring, onboarding, and restrictions. Helps remote software installations and mangement of updates.
JumpCloud Team is responsive, honest, and resilient
What do you like best about the product?
I appreciate the team over at JumpCloud holding meetings with users regularly. Their user base continues to grow, and it is now more than ever that leaders need to communicate and provide explanations and solutions to ongoing problems.
What do you dislike about the product?
While the systems themselves have outgrown their model, they seem capable and ready to tackle and prioritize where needed.
What problems is the product solving and how is that benefiting you?
The onboarding process has never been more straightforward while using JumpCloud. It is an efficient and reliable way to connect with other directories.
Jumpcloud - A tool every IT team should use.
What do you like best about the product?
It's an all-in-one tool to manage user logins, access to applications, laptop hardware management, and continues to improve overtime.
What do you dislike about the product?
When the services are down however, this doesn't happen too often.
What problems is the product solving and how is that benefiting you?
We're solving the problem of onboarding challenges to multiple systems, including hardware security and management, specifically laptops.
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