JumpCloud
JumpCloud, Inc.External reviews
3,914 reviews
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Jumpcloud is a robust cloud-based directory platform.
What do you like best about the product?
I enjoy the seamless SSO integration as well as the ability to run wireless commands and support systems without having to impact end users. We use it everyday in place of a traditional Active Directory. Easy to implement quick fixes. Customer support is very responsive.
What do you dislike about the product?
I come from a Microsoft background, so missing traditional AD is the only downside I found. Maybe a group policy feature?
What problems is the product solving and how is that benefiting you?
JumpCloud solves for an enterprise environment that doesn't leverage traditional Active Directory. It is easy to manage and has a lot of flexibility in what services it can provide. Our environment is almost exclusively in the cloud and this was a big part in making that happen.
I use Jump Cloud every day and never have to think about it!
What do you like best about the product?
So easy to set up and implement and add new users . Never have to worry about log in again! Smooth integration across mulitple applications. We use JumpCloud daily.
What do you dislike about the product?
Nothing. I can think of. We are happy.
What problems is the product solving and how is that benefiting you?
No need for maintaining multiple log ins or handling password reset requests from staff.
Jumpcloud
What do you like best about the product?
Jumpcloud has a very nice Webgui and ui that makes it easy to manage.
What do you dislike about the product?
Jumpcloud mdm and managing devices is super poor.
If you have a device that has not turned on in a while it will not report and you will have to completely reinstall jumpcloud
Also remote scripting for devices is very hit or miss. Scripts we write work locally but trying to run through jumpcloud they usually don't work.
My biggest frustration though was jumpcloud had a bad update once and 1/3 of our devices in productions stopped reporting so our policies were not working. So we had to go to over 70 devices and reinstall jumpcloud manually
If you have a device that has not turned on in a while it will not report and you will have to completely reinstall jumpcloud
Also remote scripting for devices is very hit or miss. Scripts we write work locally but trying to run through jumpcloud they usually don't work.
My biggest frustration though was jumpcloud had a bad update once and 1/3 of our devices in productions stopped reporting so our policies were not working. So we had to go to over 70 devices and reinstall jumpcloud manually
What problems is the product solving and how is that benefiting you?
For now it is allowing us to manage and put policies on our devices when it works.
Useful management
What do you like best about the product?
Jumpcloud makes it easy to keep track of Multiple Organizations for MSPs, keeps us up to date on the latest updates and expiries, and keeps us on the cutting edge of security and information.
What do you dislike about the product?
A more streamlined user interface with less clutter could be beneficial, though it's not really a day to day problem
What problems is the product solving and how is that benefiting you?
Keeping our users up to date and making sure licenses stay active
Easy to deploy
What do you like best about the product?
Security Features, easy to use and user friendly GUI
What do you dislike about the product?
Not as such, as per my understanding i did not find any issue
What problems is the product solving and how is that benefiting you?
We are pitching this as MDM with Apple devices
Convenient and Centralized
What do you like best about the product?
It's a one-stop shop for device management across a broad group of use cases. Pretty easy to integrate and implement.
What do you dislike about the product?
When managing ephemeral instances they still don't allow you to mark devices as ephemeral and thus have a TTL after they disconnect. That would be a big W in my book.
What problems is the product solving and how is that benefiting you?
Managing user profiles, managing access to servers via ssh keys, etc.
Great app
What do you like best about the product?
Easy to manage and easy to setup. Being able to control who logs in where is the best. There quick with there support
What do you dislike about the product?
Ther really isnt much. Wish there was apps that intergrated with it
What problems is the product solving and how is that benefiting you?
Single sign on and user to pc management
Very useful to work with mi colleagues
What do you like best about the product?
Avoiding the need to locate people whenever a password is changed.
What do you dislike about the product?
Up until now, I haven't identified any opportunities for growth.
What problems is the product solving and how is that benefiting you?
The use of a generic user account shared by multiple people used to make it difficult to access key platforms, but with JP we've solved that problem.
Highly Recommend
What do you like best about the product?
The user interface is extremely user friendly and helpful when trying to get the jump on things.
I learned a great deal by just poklng around and even more when I did the training that JumpCloud also provides.
I learned a great deal by just poklng around and even more when I did the training that JumpCloud also provides.
What do you dislike about the product?
The pricing is the only thing keeping my company from doing more with jumpcloud. Right now a lot of Saas based systems are doing everything they can to milk as much as possible out of clients and some clients are small businesses that need more of a break.
What problems is the product solving and how is that benefiting you?
MDM policies being pushed out to end users remotely.
safe and easy to use
What do you like best about the product?
It is very easy to use and learn, with great support and functionalities.
What do you dislike about the product?
It is probably the rmm part, it needs more work on the scripts part.
What problems is the product solving and how is that benefiting you?
2FA, and SSO
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