JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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review
What do you like best about the product?
the multi tenant optino that they have to manage the devices
What do you dislike about the product?
need more applications database as they dont have too manuy
What problems is the product solving and how is that benefiting you?
we can manage all our mac computers and apply all the applications and security features as we need
Great cloud-based directory option available for different OS including Windows and MacOS
What do you like best about the product?
Easy to configure and deploy, a great cloud-based directory solution available for remote workstations of different OS, including Windows, MacOs and Linux workstations.
What do you dislike about the product?
JumpCloud works just fine as expected, it would be nice if it could be more affordable for larger installations, as the cost can be considerable depending on the amount of devices and users connected to the system.
What problems is the product solving and how is that benefiting you?
We could not find any better solution to manage cloud directory services using different OS (Windows, MacOS and Linux) , so JumpCloud is really doing a great job.
Good Service
What do you like best about the product?
Security is reliable and Jumpcloud seems to be in line with new security protocols.
What do you dislike about the product?
Sometimes delays in logging in can be frustration, but it's pretty minimal.
What problems is the product solving and how is that benefiting you?
Allows for security access to our systems and programs.
The Perfect Startup Tool
What do you like best about the product?
MDM, LDAP, SSO, IdP, Directory sync... it has so many capabilities that make it a great fit for small companies that want to start somewhere. As you use the product, you can see the endless potential that it can have.
What do you dislike about the product?
Although it's great for startups, it feels like it gets to a point where customizability and usability begin to decrease depending on specific tasks and duties.
What problems is the product solving and how is that benefiting you?
It creates an all-in-one place for IT needs and necessities that can be as robust as you want it to be depending on the scripts, policies, and configurations that you push out.
We love jumpcloud easy to use for all!
What do you like best about the product?
Having the ability to add all our sites added so our employees can have easy access to every site
What do you dislike about the product?
The price and no wiggle room with contracts
What problems is the product solving and how is that benefiting you?
Not having to go to every clinic to update windows.
Password manager
What do you like best about the product?
The password manager integrates nicely with JumpCloud.
What do you dislike about the product?
Comparing to other password managers, it's lacking features.
What problems is the product solving and how is that benefiting you?
It helps us keeping track of employee endpoints, applying updates and monitoring.
Easy setup great features
What do you like best about the product?
easy to get started, advnaced options if you need them or basic setup quickly and build from there.
What do you dislike about the product?
nothing to dislike everything was simple and easy
What problems is the product solving and how is that benefiting you?
easy trial of mac workstations and mobile management
Very impressive all in one IT platform for startups
What do you like best about the product?
Endpoint management, SSO, password manager all in one
What do you dislike about the product?
Complex admin, difficult to see whether policies are working correctly or not, no inventory management service (e.g., warehouse to store and ship laptops)
What problems is the product solving and how is that benefiting you?
Identity and Access Management
JumpCloud: Perfect for my needs
What do you like best about the product?
I find JumpCloud's multi-platform support to be one of its most useful features - it allows me to manage Mac, Linux and Windows devices with ease. The ability to choose an alternative user database to import users from systems such as O365 into my network is also a great time saver. I'm also impressed with the built-in scripting capabilities; this feature alone has reduced the RMM workload within our organisation. Finally, with the recent introduction of the Apple Mobile Device Manager, the benefits are even greater, adding even more value when used in conjunction with other management tools available on the market today!
What do you dislike about the product?
I appreciate that the backup team is open to implementing new improvements, but there are still areas of JumpCloud that need improvement. These include adding the ability to move devices between different groups, better Android compatibility, having built-in rules which would then allow better leverage of responsibilities and privileges on their dashboard.
What problems is the product solving and how is that benefiting you?
Using JumpCloud, I can easily and securely manage authentication for all my on-premises and cloud resources. It simplifies the process of authenticating users across multiple sources by eliminating the manual configuration required with traditional directory services such as Active Directory or LDAP.
A Game-Changer for Security
What do you like best about the product?
I love the ease of use of JumpCloud and all its practical features. Hosting applications in the cloud eliminates the need for costly VPN connections or Active Directory infrastructure, which really helps save money! What stands out most to me is the device management capabilities - it allows us to do things that were previously impossible without Group Policies. Installing programs with Chocolately packages is also a great feature - plus you can choose between pre-packaged bundles or pay-as-you-go models depending on your needs; very cost effective too! Free accounts for up to ten users are also available, so there's no pressure during the trial period.
What do you dislike about the product?
Overall, I find JumpCloud to be quite reliable and works well. However, I feel that there could be improvements in terms of customisation options when it comes to the presentation layer. It would be a great help if tasks, activities and reports related to multiple OS applications were better arranged in folder structures with clear labelling conventions such as prefixes - that way navigation wouldn't require so much digging around for key elements each time!
What problems is the product solving and how is that benefiting you?
JumpCloud solves the challenge of securely and effectively managing users, computers and applications from a single, centralised platform. This means I can rest assured that my user authentication systems are secure, while I can easily access remote networks on any device at any time.
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