JumpCloud
JumpCloud, Inc.External reviews
3,914 reviews
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I really like JumpCloud
What do you like best about the product?
JumpCloud makes administrative tasks easier.
What do you dislike about the product?
Limited Mobile Device Management with some users in our office have noted that JumpCloud's capabilities for managing iOS and Android devices are limited.
What problems is the product solving and how is that benefiting you?
It solves the issue of users having multiple differnet places to login into different applications. That is the biggest issue it is solving.
JumCloud As Directory
What do you like best about the product?
How easy it is to synchronize users with HR platforms like BambooHR.
What do you dislike about the product?
The price of the add-ons you have is very high.
What problems is the product solving and how is that benefiting you?
The synchronization of users from an HR platform helps us in the creation of accounts towards different directories like Google and Azure.
Seamless SSO
What do you like best about the product?
I like how smooth JumpCloud integrates with multiple platforms and simplifies the sign on process for secure systems.
What do you dislike about the product?
Sometimes the timeout is very short and I'm forced to sign in again.
What problems is the product solving and how is that benefiting you?
We have multiple platforms that require SSO. JumpCloud helps to unify and simplify the sign-in process.
JumpCloud just works!
What do you like best about the product?
The dashboard, really easy to navigate and find what you are looking for quickily.
What do you dislike about the product?
I wish JumpCloud had their own library of applications and not use a third party Choco.
What problems is the product solving and how is that benefiting you?
The ease to deploy and enforce policies & scripts, with dynamic and static groups
helpful product
What do you like best about the product?
it gets the job done. Use it every day and don't have major hiccups that i notice. i'm not a technical user.
What do you dislike about the product?
commodity product. There are lots of products out there, and we'll go with whoever is least expensive. will likely re-evalaute before renewing with them.
What problems is the product solving and how is that benefiting you?
just helps manage passwords.
An IT revolution
What do you like best about the product?
What can I say about Jumpcloud? Not only has it saved our School a small fortune, allowing us to finally get rid of an On Prem Server, with Mickysoft Server software to boot, cut down on IT Staff and allow total control of MDM and Device/User Management from anywhere without VPN's and other assorted bloat.
What do you dislike about the product?
There's nothing I dislike about it. It's features are being added to all the time.
What problems is the product solving and how is that benefiting you?
It solves all the Security Issues that are a constant curse with Microsoft Software. It's like having a dedicated IT team, without the bodies
Very user-friendly and easy-to-manage platform.
What do you like best about the product?
The possibility of managing access, privileges, devices and applications on a single platform.
What do you dislike about the product?
The security policies to be applied to Linux and MacOs systems are limited.
What problems is the product solving and how is that benefiting you?
Today it is possible to integrate almost any application into JumpCloud by configuring SSO. This guarantees greater security for our identities, with management and control in mind.
Great Identity management tools
What do you like best about the product?
Onboarding users into the system with single click.
What do you dislike about the product?
1. Reports need more advance, like adding users loging attempts, location, and so on. Users to devices doenst make much sense, as if user trying login on non-jumpcloud device, or mobile phone, I can i find out the device and the location, including if the user succeed or not.
2.New feature should be free, as you guys want to be charging for SaaS Management feature.
3. There should be a support call option on the ticket, as sometimes customer may have emegency issue.
2.New feature should be free, as you guys want to be charging for SaaS Management feature.
3. There should be a support call option on the ticket, as sometimes customer may have emegency issue.
What problems is the product solving and how is that benefiting you?
Many synchonization problems. It benefits due to it didnt affect bussiness
JumpCloud: A Comprehensive Cloud Directory Platform with Room for Improvement
What do you like best about the product?
Easy remote access and semless connectivity with the remote desktop users. Good support and properly impolemented. Frequent connection with no drawbacks.
What do you dislike about the product?
UI is not upto the mark, can improve more on UI/UX design
What problems is the product solving and how is that benefiting you?
Remote access management is major benefitting me.
Game-Changer for Remote IT Management and Device Security
What do you like best about the product?
As an IT Systems Administrator, having a centralized cloud directory platform like JumpCloud has been a game-changer. It provides all the tools I need to manage our devices effectively, especially with the added convenience of features like Remote Assist, which allows me to support our internal clients seamlessly—even in a remote work setting.
The policy management capabilities in JumpCloud make device management easier and more consistent, helping us enforce security policies efficiently. And the new macOS login feature is a huge bonus—it’s simplified our access process, making it easy for team members to log in with their JumpCloud accounts, which has been incredibly convenient.
The policy management capabilities in JumpCloud make device management easier and more consistent, helping us enforce security policies efficiently. And the new macOS login feature is a huge bonus—it’s simplified our access process, making it easy for team members to log in with their JumpCloud accounts, which has been incredibly convenient.
What do you dislike about the product?
We’re still hoping for a fully centralized software management feature, where we could assign software directly from device group options without needing to open each software tool individually to assign device groups.
What problems is the product solving and how is that benefiting you?
JumpCloud addresses several critical challenges in our IT environment, especially by centralizing identity, device, and policy management. This consolidation allows us to streamline access control, making it much easier to manage user identities and secure devices across a remote workforce.
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