JumpCloud
JumpCloud, Inc.External reviews
3,914 reviews
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Best Cloud directory and password manager.
What do you like best about the product?
The cloud directory and password managment.
What do you dislike about the product?
I feel Slow user interface. need to focus on this
What problems is the product solving and how is that benefiting you?
Centeralize device management.
Identity Access & Device Management solution
What do you like best about the product?
Reliable product , addresses multiple challenges of the customer & becomes a one point solution
What do you dislike about the product?
No any points to explain as this solution is a great solution for any organization size
What problems is the product solving and how is that benefiting you?
JumpCloud is helping address our customers problems with regards to device , access & identity solution.
Resources controll in a small company
What do you like best about the product?
Wide control over company users, hw and sw
What do you dislike about the product?
Some situation - tipical of smallcompanies - deosn't fit well with JC secenarios
What problems is the product solving and how is that benefiting you?
Device management, reosurce access policies, SSO
Managing devices, setting security policies, enforcing encryption, and remote
What do you like best about the product?
User and Group Management: Setting up users, managing user attributes, and grouping users based on departments, roles, or other requirements for easy administration and policy enforcement.
What do you dislike about the product?
Sync Delays and Performance: Since JumpCloud is cloud-based, users sometimes report occasional sync delays, especially when working with integrations like Active Directory. This can create lag in updates or password changes across platforms, which can be frustrating in a fast-paced environment.
What problems is the product solving and how is that benefiting you?
Automation and Scripting: Familiarity with the JumpCloud PowerShell Module or API to automate user provisioning, policy changes, or bulk updates.
Reviewing as Administrator
What do you like best about the product?
Remote assistance, policies, SSO, commands
What do you dislike about the product?
Windows credentials are not saved after password reset or expired
What problems is the product solving and how is that benefiting you?
We can control and manage devices through policies.
Modern SaaS Infrastructure management tool Jumpcloud
What do you like best about the product?
IT support multiple platform such as Windows, Linux and Mac.The UI is supereasy to understand for managing users and devices. It also support different policy such as USB Blocking, Encryption etc
We can also manage onboarding and offboarding from Jumpcloud and remotely also wipe the device incase the laptop is stolen or lost.
The other best feature is choclatey which help to push the default software remotely on jumpcloud devices. Best thing is about the prompt jumcloud support. You can expect reply from them within 30 min from the team.
We can also manage onboarding and offboarding from Jumpcloud and remotely also wipe the device incase the laptop is stolen or lost.
The other best feature is choclatey which help to push the default software remotely on jumpcloud devices. Best thing is about the prompt jumcloud support. You can expect reply from them within 30 min from the team.
What do you dislike about the product?
Jumpcloud MDM works properly on Android device but not on IOS devices. The conditional policy were not working during the testing.
However their developer are working and upgrading the features. Hence expected to work soon for MDM.
However their developer are working and upgrading the features. Hence expected to work soon for MDM.
What problems is the product solving and how is that benefiting you?
It help us to manage the device and take remote access quickly for supporting the users
Very nice software
What do you like best about the product?
This software is extremely good, it easy to use,easy to understand, we can get the more info when we go to the first page ,I really like and I always recomend for go for it .
What do you dislike about the product?
Not as of now I really like it.
Easy to use
Easy to use
What problems is the product solving and how is that benefiting you?
We can mange the user as active directory. It easy use for password mangement.
There no problem at all
There no problem at all
Complex but safe & secure solution
What do you like best about the product?
The way it integrates with multiple applications & its safety features.
What do you dislike about the product?
It is very complex & UI could be made a lot simpler.
What problems is the product solving and how is that benefiting you?
It is helping me to manage LinkedIn Sales Nav of my company.
A Cloud-Based Directory Solution for Modern IT Needs
What do you like best about the product?
The best thing about JumpCloud is how it pulls everything together in one place for user and device management. Instead of juggling multiple systems, you get a cloud-based directory that works across Windows, macOS, and Linux, making it super flexible—especially if you’re managing a mix of devices or supporting remote teams.
What do you dislike about the product?
While the basic functions are user-friendly, some of the more advanced features require time and technical knowledge to set up correctly.
What problems is the product solving and how is that benefiting you?
We recently went through a SOC 2 audit. JumpCloud was a huge help. It provided the tools needed to enforce security policies, like requiring MFA and keeping track of login activity. This makes it easier to prove we're meeting security requirements, as you can easily document and demonstrate controls during an audit.
Centralized platform
What do you like best about the product?
Management Centralized platform, it's user friendly
What do you dislike about the product?
No issues it's good product and helpful .
What problems is the product solving and how is that benefiting you?
Centralized management od user management and device control
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