Mindtickle
MindTickleExternal reviews
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Great tool for a new Sales Team
What do you like best about the product?
It's very agile and adaptable to multiple sales needs. Community Brands has acquired several brands in the last 2 years. We have varying needs in cross-sell, and onboarding, all of which take precedence.
What do you dislike about the product?
Managing the user profiles is a little cumbersome but that is mainly due to the fact that we have multiple instances of Salesforce at the moment so we have not integrated the platform yet.
What problems is the product solving and how is that benefiting you?
Sales readiness across the entire sales team
Recommendations to others considering the product:
I would definitely recommend MindTickle to others. The micro-learning, the missions and demo training is a valuable tool for any sales leader to have for their team.
Deploying Training At Scale
What do you like best about the product?
There are many aspects of the MinTickle platform that I like best. From an Admin perspective, it is very easy to create new learners, learning groups, and assign out training content at a user or group level. The training modules are very easy to build and edit. Any time I have questions, their support team responds immediately. The reporting is pretty in-depth yet very visual, allowing me to provide good visibility to all managers on their teams learning progress. From an end user perspective, the layout of the platform is very intuitive and simple to navigate. The mobile option is great for our Sales and support reps out in the field. They don't have to skip a beat with training just because they're not in front of their computer.
What do you dislike about the product?
We will often release trainings that are "optional" instead of "mandatory" for our learners, and it's not easy to delineate these two scenarios and it creates some havoc from a reporting perspective. I've created my own workaround by publishing these "optional" trainings to the "public series" section, but I would like to see a better solution for this because the training will automatically assign themselves to the learner when they access it from the public series folder.
What problems is the product solving and how is that benefiting you?
With the implementation of Mindtickle and proper expectations set for our employees, we've created a culture of learning. With greater visibility from the analytics reports, we can now feel confident that our Sales and Client support teams are up to date on the latest changes to our products, internal processes, and industry changes.
Recommendations to others considering the product:
I lean pretty heavily on the live chat support. Whether its user error or a bug in the system, they are very quick to respond and help you resolve your issue.
Just like with any new process being implemented, it's difficult to encourage people to change their habits and mindset. It's very important that all managers are bought into the importance of leveraging this tool and that they lead by example.
Just like with any new process being implemented, it's difficult to encourage people to change their habits and mindset. It's very important that all managers are bought into the importance of leveraging this tool and that they lead by example.
Mind Tickle, an enabler for creating a Learning Eco-System
What do you like best about the product?
Mind Tickle support, involvement and responsiveness. Team is proactive, challenges ideas, shares best practices, constant communication.
The team is like an extension our organisation.
System Capability, - ease of navigation, ease of use for learners, curators, administrators,
Interactiveness, Capability to support execution discipline, Analytics,
The team is like an extension our organisation.
System Capability, - ease of navigation, ease of use for learners, curators, administrators,
Interactiveness, Capability to support execution discipline, Analytics,
What do you dislike about the product?
Inability to auto trigger - at pre-set time
What problems is the product solving and how is that benefiting you?
Improving quality of Customer interactions
Increase in engagement of the team
Building Ownership of learners
Collaboration among stakeholders
Learning Analytics - Lead Indicators to needs and outcomes, Customisation at various levels of hierarchy
Increase in engagement of the team
Building Ownership of learners
Collaboration among stakeholders
Learning Analytics - Lead Indicators to needs and outcomes, Customisation at various levels of hierarchy
Recommendations to others considering the product:
A logical, intuitive and simple system to use. Easy to scale
Great team to work with, ample support and best practice experience sharing.
Great team to work with, ample support and best practice experience sharing.
Gets the job done
What do you like best about the product?
MT has all the various module types we need to properly convey training materials in a digestible manner. It's very easy to manually setup new users on the system and for them to get started. The content import tool is fairly reliable and quickly ingests new content.
What do you dislike about the product?
The SFDC integration is extremely limited so you are forced to use their analytics. This in turn does not easily allow us to relate training completion and scores to rep overall performance. The SFDC integration also does not allow you display training content in real-time on the Opportunity, only assigned training in their tab.
It is also annoying that I can't receive notifications of completed trainings by new hires. It would be great to know when training is completed alongside scores so we can take action more proactively.
It is also annoying that I can't receive notifications of completed trainings by new hires. It would be great to know when training is completed alongside scores so we can take action more proactively.
What problems is the product solving and how is that benefiting you?
With the MindTickle platform, we are able to scale our enablement and training efforts across our global offices. This allows us to serve reps in EMEA just as easily as in Spokane, WA.
Recommendations to others considering the product:
This tool is great for disseminating training and using their platform to track progress. What it will not give you is any clue how training may be impacting rep quota attainment, notifications of completed training, or the ability to generate customer views/reports.
Video presentation
What do you like best about the product?
Analytics, and the ease of video recordings.
What do you dislike about the product?
Detailed ratings from reviewers to be visible in one excel format.
What problems is the product solving and how is that benefiting you?
In clinic performance to enhance KAM's capability by presenting clinical papers to HCP's.
Recommendations to others considering the product:
VIDEO COACHING FOR LINE MANAGERS.
Quick feedback on the customized services provided by Mindtickle
What do you like best about the product?
The best thing about MindTickle platform is that the tool is developed in a very user-friendly manner, The terminologies used are easy for understanding and the users will not find it difficult to utilize the tool for various activities.
Also, the tool supports various methodologies like multiple choice questions, short text answers, email assessment, video play recording etc.,
The support team resolves any technical issues in a timely manner
Also, the tool supports various methodologies like multiple choice questions, short text answers, email assessment, video play recording etc.,
The support team resolves any technical issues in a timely manner
What do you dislike about the product?
Nothing at this point that I have observed. The team is also open to feedback and implement recommendations on a regular basis
What problems is the product solving and how is that benefiting you?
Able to drive knowledge awareness activities through various options available in Mindtickle
Replaced classroom training sessions with online courses which led to increased effectiveness
Replaced classroom training sessions with online courses which led to increased effectiveness
Recommendations to others considering the product:
Please explore all the options available in this tool and don't just limit the usage to traditional assessment.
The tool has a potential to create and drive various modern assessment activities
The tool has a potential to create and drive various modern assessment activities
Mindtickle for me
What do you like best about the product?
Gamification
Quiz
Reports
And all its features
Quiz
Reports
And all its features
What do you dislike about the product?
No comments actually it helped us in various aspects
What problems is the product solving and how is that benefiting you?
Training
Quizzing
Reports
Quizzing
Reports
Industrialisation of our Sales Enablement program
What do you like best about the product?
The interface is very pleasant and easy to use. The feature richness of the platform enables us to cover all learning format required for our extensive Sales Onboarding and Sales Continuous Learning programs.
What do you dislike about the product?
Nothing in particular. The only thing I could say is that from time, the platform can be quite slow.
What problems is the product solving and how is that benefiting you?
We are a fast growing SaaS start-up, selling a product that requires a lot of knowledge and know-how. We were struggling at training newcomers across disseminated locations, we were not able to track their progress and level of understanding, and our documentation was overwhelming. With Minditckle we can now cadence our onboarding program with adapted formats, traceable metrics, and better communication channels.
Best learning & development platform for sales force
What do you like best about the product?
The platform offers ease of use so it is convenient even for the not so tech savvy salesperson. Learning content can be customized for each individual. Assessment & evaluation is gamified & hence sales team participates proactively. Pitch perfect & manager coaching are also great features of the platform.
What do you dislike about the product?
MindTickle as a platform is easy to download easy to install & easy to use but there are certain features which could make it even better. Timed triggers for content is currently not available. Creating subfolders or subsets in the series will be very helpful to organize content.
What problems is the product solving and how is that benefiting you?
Consistent & convenient learning for field force. From once a qtr now learning happens more consistently.
Easy measurable on the field manager coaching. We have had more than 400 manager coaching conversation in a span of 3 months.
Easy measurable on the field manager coaching. We have had more than 400 manager coaching conversation in a span of 3 months.
MindTickle Accelerates the Learning Experience
What do you like best about the product?
I enjoy the mobile experience more than most applications I've tested. Extremely easy to use and intuitive/almost identical to the desktop experience.
What do you dislike about the product?
It can become too much/confusing - it's a bit cluttered in terms of the content provided.
What problems is the product solving and how is that benefiting you?
Training and rep enablement in a single platform; we're able to track rep's progress and everyone in our org has visibility in to the results
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