Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

613 reviews
from

External reviews are not included in the AWS star rating for the product.


    Quang Hiếu P.

Very bad customer support - Poor IP list

  • August 17, 2023
  • Review provided by G2

What do you like best about the product?
I purchased list of proxies with unique and different locations as IP Royal stated on their website that they have many location: https://iproyal.com/proxies-by-location/north-america/canada/

https://prnt.sc/GBczzDDdCTIb

However, when I received, they provide very bad IP with only 1 location:

https://prnt.sc/5ypJImo0HrlP


They refused to refund or change the similar ip list to the new one.
What do you dislike about the product?
Bad customers support
Lack of diversify of locations & IP
What problems is the product solving and how is that benefiting you?
IP royal has failed to provide the diversify proxy IP list


    Consulting

Terrible Customer Service

  • July 13, 2023
  • Review provided by G2

What do you like best about the product?
Nothing. Very bad products that do not work and very bad customer service.
What do you dislike about the product?
They make you repeat yourself over and over. They use Zendesk and refuse to review previous chats. They do not give a refund even tho their products do not work. I had a terrible experience with them.

These do not work. I purchased proxies less than 24 hours ago. They have not worked at all. I reached out 20 mins after my purchase and have done everything they recommended including switching to a nonrefundable Royal Residential Plan. They did not warn me that it is nonrefundable before recommending this to me. And it still doesn't work. I have wasted so much time doing what they tell me and also repeating myself over and over. Sending the same screenshots over and over. They will refuse to escalate anything to a supervisor and won't look at previous messages. Just a waste of time and money. I am so annoyed and will make sure to leave a bad review warning everywhere possible. Like wow.

They refused me a supervisor. Their product doesn't work and refuse a refund. They told me I can use it for something else but I explained I have no other use for a proxy at all. They don't care and would rather sell fraudulent products.
What problems is the product solving and how is that benefiting you?
They solved none of my problems with their products. I tried 2 because they recommended I switched after the first didn't work. The second didn't work so I asked for a refund. I really tried to make it work but it just didn't. I don't think it was unreasonable to request a refund within 24 hours of purchase only after it did not work properly. I have sent screenshots to prove it and chatted with several people. Just a huge waste of time and energy. I am supposed annoyed and disappointed this company doesn't know how to treat people better.


    Ryan P.

passively hosting for a little income

  • October 22, 2022
  • Review provided by G2

What do you like best about the product?
Passively making income is a scalable & attractive solution.
What do you dislike about the product?
The Android version of the app crashes when hosting weekly-biweekly. Honeygain seems to crash much less often but also seems to crash sometimes.
What problems is the product solving and how is that benefiting you?
Passively making income


    Isabella E.

I like IPRoyal's product

  • October 20, 2022
  • Review provided by G2

What do you like best about the product?
I like IPRoyal's support. Also, they never let me down with the product, it doesn’t crash, and everything works perfectly. If you have some questions, the support always helps quickly.
What do you dislike about the product?
I have no complaints yet. I have not been using IPRoyal for a long time, but the product has no issues. Everything is clear, understandable and accessible.
What problems is the product solving and how is that benefiting you?
Accordingly, they provide services that I need not only at work but also at home. With each update, they improve something that improves the usability of their product.


    Somil S.

Value for Internet Consumption.

  • October 20, 2022
  • Review provided by G2

What do you like best about the product?
I like the earning aspect of IP Royal. I have used it before on multiple Devices and earned money just by Sharing my bandwidth.
What do you dislike about the product?
In old Devices, earning potential was not much and battery consumption is also more
What problems is the product solving and how is that benefiting you?
IPRoyal is solving my financial Problems. Easy to earn some side cash


    Shantel M.

Great for SEO

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
iPRoyal is a great website that offers a variety of services to its users. They have a wide range of products available for purchase, and they also offer a variety of services such as web design, web development, and SEO. They are a very user-friendly website, and they offer a lot of helpful information to their users. I would definitely recommend iPRoyal to anyone who is looking for a great website to use.
What do you dislike about the product?
I found iproyal.com to be a bit lacking in terms of overall design and user-friendliness. Additionally, I wasn't thrilled with the selection of products they had to offer.
What problems is the product solving and how is that benefiting you?
The website is beneficial to users because it provides a simple and efficient way to access public records. The website is also beneficial because it offers a variety of features that make it easy to use. For example, users can search for records by keyword, category, or location. Additionally, the website offers a variety of filters that allow users to narrow their search results.


    Nawal D.

Problem with Registration was solved quickly and reliable

  • October 02, 2022
  • Review provided by G2

What do you like best about the product?
I just made an Account here to tell everyone how good the support was! I hope that alone says enough.
To get help you can chat with a real person via a small chat box. My contact was Jay. He was fast, responsive, precise and friendly in his instruction and could solve my problem.

Thanks for the great help Jay!
What do you dislike about the product?
I don´t dislike anything. I couldn´t find anything that I dislike and have absolutely no clue what I should write here, but I have to write something here, so I try to make the sentence as long as possible.
What problems is the product solving and how is that benefiting you?
I registered an account a day earlier, but with a misspelling in my email address. On top of that, I forgot that I registered on this site already. When I tried to register again but this time without a misspelling, I obviously couldn't use my phone number again. I contacted the support, and he helped me to solve the problem. He could have made me feel stupid for my mistake, but he instead helped me to solve the problem. That's great support and nowadays extremely rare.


    1B_Malyckbilal M.

best customer support so far...

  • October 01, 2022
  • Review provided by G2

What do you like best about the product?
customer support ever. i'm a virtual assistant & i often talk to customer support of different platforms like ebay amazon paypal but iproyal is fast and cooperative
What do you dislike about the product?
it doesn't have proxies of some countries i require
What problems is the product solving and how is that benefiting you?
i can create new ebay accounts without purchasing a VPS


    Karolis K.

Best of the best

  • September 30, 2022
  • Review provided by G2

What do you like best about the product?
The product is amazing, with no complaints and everything works very well, I didn't expect this when I first downloaded it. Has very good deals to unlock and use. Everything is explained very simply on the page itself.
What do you dislike about the product?
There's nothing that I dislike in IPRoyal. They have everything you need.
What problems is the product solving and how is that benefiting you?
I can work not only in my region but also in others with the help of proxies.


    Iqra W.

Digital earning platform

  • September 29, 2022
  • Review provided by G2

What do you like best about the product?
Its convenient to use and have so many methods also for withdrawing payments. We can use unlimited bandwith also
What do you dislike about the product?
It is not workable on Iphones and IOS devices and needs 4G connection only and some specific, limited methods fo4 withdrawal of money and can't withdraw if not exceeds $5
What problems is the product solving and how is that benefiting you?
It's helpful for unused app and can make money online by sharing internet connection