Reviews from AWS customer

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49 reviews
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    Financial Services

Very User-Friendly with Excellent Customer Support

  • February 25, 2026
  • Review provided by G2

What do you like best about the product?
Very good customer support and user friendly
What do you dislike about the product?
some parts may require further production
What problems is the product solving and how is that benefiting you?
Providing onboarding solutions with different KYC and KYB modules in one journey


    Miluska O.

Efficient KYC Platform with Strong Global Coverage

  • February 25, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Shufti Pro is how easy and intuitive the platform is to use. The interface is clean and straightforward, which made it simple for our team to get started without a steep learning curve. Integration with our existing systems was smooth, and the API worked well within our workflow. I also appreciate how it streamlines identity and document verification, making customer onboarding faster and reducing friction during the signup process. Overall, it has helped us handle compliance requirements more efficiently while maintaining a seamless experience for our users.
What do you dislike about the product?
During one instance, we encountered a fraud attempt in which certain users were able to successfully complete identity verification using damaged (“broken”) identification documents. While these documents were technically accepted by the system, their compromised physical condition rendered them unsuitable for defending disputes with banks and credit card issuers.

We formally raised this concern with Shufti Pro, and their team responded promptly and professionally. They provided detailed guidance on how to reconfigure our account settings to enforce stricter document validation criteria and prevent similar occurrences in the future. Since implementing these adjustments, we have not experienced a recurrence of this issue. Their responsiveness and willingness to collaborate on a solution were greatly appreciated.
What problems is the product solving and how is that benefiting you?
Due to regulatory and compliance obligations, we are required to conduct thorough identity verification of our users. In addition, it is essential for our organization to ensure that verified documentation meets the necessary standards to effectively defend against potential bank and credit card disputes arising from fraudulent activity. These requirements make robust, reliable, and audit-ready verification processes a critical component of our operations.


    Silvia J.

Easy to use and customer friendly solution

  • February 24, 2026
  • Review provided by G2

What do you like best about the product?
Shufti Pro has been a reliable partner for us and we genuinely enjoy the cooperation. The solution works well overall and has proven stable and easy to work with in day-to-day operations.

The support team deserves special kudos — always fast to respond, helpful, and professional, with clear communication and a real willingness to resolve issues efficiently. We also appreciate that Shufti Pro is open to feedback and actively considers suggestions for product improvements, which makes the partnership feel collaborative rather than purely vendor-based.
What do you dislike about the product?
There’s room for improvement in report management and access controls (better segmentation and filtering), and adding website screening would be a valuable enhancement.
What problems is the product solving and how is that benefiting you?
Identification and Verification of individuals online including address verification and liveliness checks as well as ongoing PEP, sanction and averse media screening for individuals.


    mark w.

Fast, Accurate KYC and AML Screening with Shufti Pro

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
I like working with Shufti Pro because it delivers a powerful combination of speed, flexibility, and reliability in identity verification. In today’s fast-moving digital environment, efficient KYC processes are essential, and Shufti Pro makes onboarding seamless without compromising compliance. The platform’s KYC solutions are fast and user-friendly, helping businesses verify customers in real time while maintaining a smooth customer experience.

What stands out most is the accuracy of the system. The verification results are reliable and supported by advanced technology that minimizes false positives while maintaining strict compliance standards. The flexibility of the platform also makes it adaptable across industries, whether for fintech, banking, e-commerce, or other regulated sectors.
What do you dislike about the product?
The initial user Journey was created back in 2022 somewhat in isolation, and was somewhat complex out of the box as a novice.
What problems is the product solving and how is that benefiting you?
Removes delays in getting client Director and PSC ID&V verified. Previously, we had to rely on sales teams to collect and process documentation, which often slowed onboarding and created inconsistencies. With Shufti Pro, verification is completed quickly and directly, significantly reducing turnaround times. The automated process delivers higher-quality, standardized results, minimizing human error and ensuring completeness. For audit purposes, I am far more confident in the accuracy, traceability, and compliance of the verification records, giving us stronger governance and a more efficient client onboarding experience overall.


    Jyoti D.

Fast, Knowledgeable Support and a Smooth Shufti API Integration

  • February 19, 2026
  • Review provided by G2

What do you like best about the product?
As a startup operating in a compliance-sensitive environment, reliability and responsiveness are critical for us. Shufti’s customer support has genuinely stood out. Their team is fast, knowledgeable, and proactive when issues arise. In early-stage companies, downtime or verification friction can directly impact user trust, so having a partner that responds quickly and with real technical depth makes a significant difference.

Beyond support, the API integration was straightforward, documentation was clear, and the verification flows are intuitive for end users. That balance between compliance robustness and user experience is not easy to achieve, and Shufti manages it well.
What do you dislike about the product?
Like most verification providers, edge-case document reviews can occasionally require manual follow-ups, which can introduce minor delays. For a growing platform, continued improvements around automation and edge-case handling would further strengthen the experience.

That said, when issues do arise, their support team resolves them efficiently, which mitigates most operational friction.
What problems is the product solving and how is that benefiting you?
Shufti enables us to conduct KYC and KYB verification securely and at scale without building complex compliance infrastructure in-house.

As a two-sided platform, trust is foundational. We need to validate both individuals and businesses before enabling transactions. Shufti helps us:

- Verify user identities during onboarding

- Conduct business verification (KYB) for consultants and corporate entities

- Reduce fraud risk

- Strengthen platform credibility

This allows us to focus on product development and growth while knowing that our verification layer is handled by a specialized provider.


    Nikolaj R.

Smooth Fit for Our KYC Onboarding Flow

  • February 19, 2026
  • Review provided by G2

What do you like best about the product?
It works very well when embedded into our existing KYC onboarding flow, and it fits smoothly into the process we already have in place.
What do you dislike about the product?
In some cases, the document validation feels a bit too strict.
What problems is the product solving and how is that benefiting you?
Shufti reliably helps us obtain UBO personal documents with real-time validation, saving end users a lot of frustration.


    Financial Services

Tool for Due Diligence

  • August 04, 2025
  • Review provided by G2

What do you like best about the product?
The User Interface is straightforward and neat.
What do you dislike about the product?
There are cases when shufti cannot detect deepfake and photoshops.
What problems is the product solving and how is that benefiting you?
The due diligence and initial verification. It eases my work when I do customer onboarding.


    Denise M.

Robust Platform to Verify Identify and Documents

  • July 28, 2023
  • Review provided by G2

What do you like best about the product?
Shufti Pro is easy to use and integrate with other software. It helps to verify identiy and documents to ensure that the user is the tru owner intending to use the identify and that the documents being used are genuine and valid. It makes onboarding easy and reduces the rate of abandonmnet. It provides multi-lingual support,and is easy to integrate.
What do you dislike about the product?
Ocassional issues with verification may occur. Other than that, it is very helpful
What problems is the product solving and how is that benefiting you?
Shufti Pro makes the process of identify and document verification very easy and seamless. It saves time, and reduces the rate of abandonment due to lengthy verification procedures. It helps to prevent fraud, financial loss and the use of dummy profiles with fake documents.


    Information Technology and Services

Shufti Pro Review

  • July 19, 2023
  • Review provided by G2

What do you like best about the product?
seamless onboarding and easy to integrate with our custom solutions
What do you dislike about the product?
nothing as such but sometimes it takes time to verify users
What problems is the product solving and how is that benefiting you?
It let our users verify easily and onboard the right candidates without any fraudulency


    Consumer Services

Best tool for verification of my profiles

  • July 18, 2023
  • Review provided by G2

What do you like best about the product?
The age verification features is the one I like the most
What do you dislike about the product?
Downsides, nothing as such, i really find everything good. Integration was very easy
What problems is the product solving and how is that benefiting you?
The age verification of profiles became easier with Shufti pro