Vasion Output
Vasion (formerly PrinterLogic)Reviews from AWS customer
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Great product, far more advanced than the competition
What do you like best about the product?
PrinterLogic is fully cloud-based, unlike some of the other big competitors who claim to be a Saas Solution, yet when you dig a little deeper, they require you to have on-site servers or infrastructure. We also needed a full Chromebook solution printing which PrinterLogic is; again other companies were using workarounds. The client and Admin interface is very simple and intuitive for users, and we received great support when during the initial setup and configuration. We are now rolling this out to Windows users so that no matter what device you have, users get the same experience; this will free up our support teams from having to install drivers and printers manually.
What do you dislike about the product?
I am not sure there is much to dislike about it, it does what it says on the tin, and makes our user's printing experience much more straightforward and seamless.
What problems is the product solving and how is that benefiting you?
Allowing a simple SAAS based secure printing solution for both Chromebook and windows users, this has allowed us to remove print servers and have a Cloud-based printing solution.
Customer Service is their priority
What do you like best about the product?
We appreciate the excellent customer service we receive from PrinterLogic. They take the time to understand the questions and provide thoughtful and helpful answers. We have had some issues that took several calls to resolve and PrinterLogic stuck with us all the way through.
What do you dislike about the product?
Response times can be a little long, but we realize that is probably because they are very busy.
What problems is the product solving and how is that benefiting you?
We are receiving support for issues with Vasion imports and indexing.
Does what we need and simplifies Printer Management
What do you like best about the product?
Ease of use. Simplified Printer Management. Increased controls.
What do you dislike about the product?
We like just about everything. We don't have any complaints.
What problems is the product solving and how is that benefiting you?
We've used PrinterLogic for years now, can't imagine going back to just Windows Printer Management.
Toll that get the job done without hassle.
What do you like best about the product?
Ease of printer management with cool features like profiles allows you to change configuration on needed bases.
What do you dislike about the product?
I wish there were more options on a mass scale deployment options and authentication verification to server. Sometimes you will have to manually enter the authorization code to complete communication to the server.
What problems is the product solving and how is that benefiting you?
It allows users to add printers on the go without needing an IT department. Easy print management with a click of a button. Our IT team will have more time for important tasks
Great solution for site printers
What do you like best about the product?
As soon as you join the wifi it deploys printers seamlessly on which ever site you goto
What do you dislike about the product?
Theres no visual aspect to tell you its deploying
What problems is the product solving and how is that benefiting you?
People that move site to site dont have to install new printers
Great tool to manage printers
What do you like best about the product?
Being able to manage drivers, IPs, names, print queues, and poll printers is useful. We assign workstations to printers via hostname and it works well.
What do you dislike about the product?
Sometimes Windows upgrades cause print queues to no longer work, so we have to delete the print queues and let PrinterInstaller recreate them.
What problems is the product solving and how is that benefiting you?
We used to manage printer assignments either manually or with a cumbersome startup script. This is 100x better than our previous in-house solution.
PrinterLogic is a great product
What do you like best about the product?
PrinterLogic has significantly improved the manageability of network printing across our organization. Great to have all printers on one pane of glass, and significantly better then using print servers!
What do you dislike about the product?
There is no easy way to validate that clients are pointing to the correct installation. We recently migrated to the SAAS solution and it has been problematic validating
What problems is the product solving and how is that benefiting you?
Printerlogic has simplified our print management significantly, especially considering the increase in our remote workforce over the past few years. Much easier to manage and fewer user issues.
Surprisingly impressed!
What do you like best about the product?
The ability to organize down to the detail our entire organization was surprisingly easy and needed! The support has also been pretty good through the years of having this product. We started On Prem, then switched to a VA environment. After a few months on the VA we decided to move entirely to the SaaS environment, its been working great!
What do you dislike about the product?
There was high CPU usage issues when we switched to the VA environment that no one in support could pinpoint. We worked together for a couple months to fix the issue but nothing worked. We were supposed to be able to run our environment with only 2 cores, but we had increase the server to 16 cores in order to operate smoothly. Other than that, really no complaints.
What problems is the product solving and how is that benefiting you?
Before PL, we were just using Windows Server to deploy printers and it was just riddled with problems with the inability to customize much of what we were doing nicely. Since switching to PL, everything is laid out nicely and makes it easy for users to install/uninstall a printer when necessary.
Make printing easy
What do you like best about the product?
what I like best about the printerlogic toll is the The office map.
What do you dislike about the product?
I do not like that we manage Driver management.
What problems is the product solving and how is that benefiting you?
This tool makes it easy for users to install printers.
A great Printer SaaS
What do you like best about the product?
Fairly easy to set up and once user installed the PrinterLogic app, printers can be downloaded easily.
What do you dislike about the product?
Need more documentation. Users run into downloading/installing printer drivers once in awhile
What problems is the product solving and how is that benefiting you?
Printerlogic is making installing printers for end users easier
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