Reviews from AWS customer

4 AWS reviews

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    Namanjbaraiya Baru

Advanced analytics have streamlined clinical trial reporting and support real-time data insights

  • May 14, 2026
  • Review from a verified AWS customer

What is our primary use case?

SAS Viya Platform is used for data analysis, statistical analysis, data presentation, and data visualization. As a clinical trial research company, I conduct clinical research with clinical data. Using SAS Viya Platform, I present clinical data using various statistical tests and techniques to represent and analyze the data in various forms such as tables, listings, figures, and dashboards.

I also use SAS Viya Platform for data visualization. I present data in Explorer Visualization reports and share it with sponsors and clients so they can track real-time data.

What is most valuable?

SAS Viya Platform offers no-code and low-code options, which allows beginner or fresher employees to use it efficiently. SAS Viya Platform's visualization and AI technologies are excellent.

Compared to other SAS software, SAS Viya Platform has the option of click and run and click and select functionality that works as low-code. I can also create flows that require very little code or no code, which helps my team perform tasks very quickly and saves time.

AI suggestions are particularly valuable because when I get stuck in difficult situations, the AI suggestions help me clear the work. Data visualization is also very useful, and I appreciate the graphical presentation and the interactive capabilities I can create.

Using SAS Viya Platform allows my organization to conduct advanced statistical tests, present data in better ways with efficient and good graphical representation, and this helps my company grow more.

What needs improvement?

SAS Viya Platform requires a big screen for comfortable use. On a small laptop screen, the interface sometimes feels very cluttered and small, which may impact the user's view of the application. When using SAS Viya Platform on a big screen, the experience is much more comfortable.

On the SAS compute server, the platform sometimes gets stuck or lags, which could be improved in SAS Viya Platform.

For how long have I used the solution?

I have been using SAS Viya Platform for more than one year.

What do I think about the stability of the solution?

On the SAS compute server, the platform sometimes gets stuck or lags.

Which solution did I use previously and why did I switch?

Previously, my organization used SAS codes to prepare table listings and figures, which took significantly longer. Now, I can prepare those deliverables in two days. Time is saved, and less manpower is required compared to SAS 9.4.

What other advice do I have?

I recommend using the visualization capability of SAS Viya Platform and maintaining contact with SAS. I have provided this review a rating of nine out of ten.


    Namanjbaraiya Baru

Advanced visual reports have improved my statistical analysis and team decision making

  • May 12, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for SAS Viya Platform is to perform statistical analysis and create data visualization reports.

I have conducted statistical analysis in SAS Viya Platform, such as performing regression analysis, which helped with visualization.

I am using SAS Viya Platform to present by preparing some reports, and I have created data visualization to present to my team.

What is most valuable?

The best feature SAS Viya Platform offers me is the ability to explore visualization, which I find most valuable.

The visualization features stand out for me due to the ease of use, customization, and the many options to make data more visually appealing and interpretable.

After using SAS Viya Platform, I have sped up my analysis of the life cycle, and data visualization helps my data plan in an efficient way.

SAS Viya Platform has been able to save time, and it has advanced features for exploring visualizations.

What needs improvement?

I wish there were fewer options when performing a report because the options might be difficult for a new learner.

There are many options when performing a report, which might be difficult for a new learner, so I suggest simplifying that aspect.

For how long have I used the solution?

I have been using SAS Viya Platform for almost a year.

What do I think about the stability of the solution?

I sometimes experienced downtime with SAS Viya Platform, but the SAS support team helped.

What do I think about the scalability of the solution?

SAS Viya Platform's scalability is excellent, and it can handle growing data and user needs easily.

How are customer service and support?

The customer support for SAS Viya Platform is excellent.

I would rate the customer support a 10 on a scale of 1 to 10.

Which solution did I use previously and why did I switch?

I did not use a different solution before SAS Viya Platform.

How was the initial setup?

My experience with pricing, setup cost, and licensing was very positive, and I am happy with the pricing, costing, and licensing.

What was our ROI?

SAS Viya Platform definitely provides a return on investment as it has new features that help us make new outcomes and generate revenue.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing was very positive, and I am happy with the pricing, costing, and licensing.

Which other solutions did I evaluate?

Before choosing SAS Viya Platform, I did not evaluate other options.

What other advice do I have?

I would advise others looking into using SAS Viya Platform to go for it, as data visualization is very important at the current time.

SAS Viya Platform is a very advanced platform at the current time, and I recommend using SAS Viya Platform for all data visualization, data analysis, and statistical analysis.

I give this review an overall rating of 10.


    Shihabbinsultan Bin Sultan

Advanced health analytics has transformed how I predict risks and complete complex coursework

  • May 12, 2026
  • Review provided by PeerSpot

What is our primary use case?

Our main use case for SAS Viya Platform during that time was to analyze the health and records of people based in Canada. We were conducting analysis based upon that data. We tried to find out who were the people who were struggling, who had health issues, and who had the highest chance of complications and death due to health issues. We were trying to do prediction or predictive analytics using those health numbers.

The way I set up the predictive analytics using SAS Viya Platform involved using data called health data. We obtained it from the sample data from inside SAS analytics and we then, first of all, cleaned up the data. Then we used a pipeline. We then added in some predictions in there, some decision tree analysis, then we tried to do some more concepts such as finding out what was the best form of the prediction. We used those answers to figure out which one had more accuracy or not.

What is most valuable?

In my experience, the best feature of SAS Viya Platform is that it is very quick in doing the analysis. It does the job very quickly and very well without any issues. I was able to do multiple analyses at the same time. It was pretty easy to document what the analysis was being done. The difficulty level was not too easy but also not too difficult, so it was in the middle ground for any person to learn analytics.

The speed and documentation of SAS Viya Platform helped me in my coursework because we were having very intense analyses done and we needed to submit a lot of assignments and analyses as quickly as possible. SAS Viya Platform was able to do that. I did not do much collaboration, so I cannot speak to how that would work. Perhaps that is something we can look into.

SAS Viya Platform is deployed in my organization as a public cloud.

What needs improvement?

SAS Viya Platform has a bit of a learning curve. It was not easy to start with. There was a lot of different information, a lot of different courses, a lot of different learning materials, and many different places to find information. It was very difficult to begin with. Initially, it needed a lot of support from my teachers and instructors to help me and guide me through this entire experience. I thought it was a bit of a letdown. SAS Viya Platform is not something that anybody can start learning from zero. They need to work through a learning curve.

I think it is very important for us to understand how SAS Viya Platform can be improved. The learning materials are very scattered. There are a lot of different learning materials that are very different and jumbled up. It was not easy to follow along. There was a lot of different information. I understand that analytics is a very detailed and deep industry to work into, but I think the platform should be something more easy and more understandable.

I would recommend improving the support resources related to SAS Viya Platform.

For how long have I used the solution?

I have been using SAS Viya Platform for a year, during which I used it for three to four months.

What do I think about the stability of the solution?

In my experience, SAS Viya Platform is stable and perfect.

What do I think about the scalability of the solution?

The scalability of SAS Viya Platform is perfect.

Which solution did I use previously and why did I switch?

Before using SAS Viya Platform, my only solution was using Excel or some basic AI materials, but Excel would be the one that I would use for large numbers. It would not be the best solution, but SAS Viya Platform was able to do a better solution with large numbers.

What was our ROI?

I cannot speak to return on investment related to SAS Viya Platform because I was using it for free. However, the relevant metrics definitely show time saved because it is able to crunch 50 to 60,000 rows of numbers in a matter of five to ten minutes, which is a huge improvement.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup cost, and licensing of SAS Viya Platform was that when we were using it, it was the free version. We did not have to pay anything because this was part of the learning experience. I know that is quite good. However, I did check with Reddit and they indicated that SAS Viya Platform is a pretty expensive program. I cannot speak to the pricing because I did not have to deal with the costs directly.

Which other solutions did I evaluate?

I did not evaluate other options before choosing SAS Viya Platform. I checked out Reddit and tried to understand what SAS Viya Platform is. I saw that people have considerable concerns about these kinds of tools.

What other advice do I have?

I actually loved working with SAS Viya Platform. I would love to know how I can use this to improve my career and increase my salary. I wonder where I can work and which companies can pay me more money. To be honest, this was my own goal. I was not sure where SAS Viya Platform is being used in Canada or which companies are willing to pay money for those skills. I would love to know more about this, perhaps through events or certifications that I can take to improve myself. Anything of that nature would be really important for me.

When I compared SAS Viya Platform to Excel, I noticed that one hundred percent of what SAS Viya Platform can do, Excel cannot do. Excel could not do all of those predictive analytics. Excel was just a basic initial understanding and SAS Viya Platform was able to do all of those very well.

I rate SAS Viya Platform an eight out of ten because it is an amazing tool, but the tool is not very easy to access and it is not easy to learn unless you have a great learning teacher who can help you out. The learning curve was not easy, and the software is not something you can learn from zero without support and guidance. I would recommend that anyone considering SAS Viya Platform do a really good learning before moving on to use the platform. My overall rating for SAS Viya Platform is eight out of ten.


    Namanjbaraiya Baru

Advanced analytics and visual dashboards have transformed our clinical trial reporting

  • May 12, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for SAS Viya Platform is doing statistical analysis, presenting data using data visualizations, and fetching raw data from EDC tools.

In my daily work, I do statistical analysis for clinical trials as part of my main use case for SAS Viya Platform. I do repeated measure ANOVA or ANOVA, and I use Proc GLM, Proc MIXED, and Proc NPAR1WAY with different states.

I am using SAS Viya Platform for doing statistical analysis for clinical trials, such as repeated measure ANOVA, ANOVA, Proc GLM, Proc MIXED, and many more statistical parametric and non-parametric tests. I also do presentation of data by adverse event reporting and protocol deviation to present the data in the data visualization section. I fetch the data from Bismet EDC or STS EDC.

The main use case for SAS Viya Platform is basically statistical analysis and preparing table listing figures, which are used in clinical trial reports to submit to the regulatory authorities. We also create many more dashboards, reports, and data visualizations which are used to submit the CSR. Additionally, I have been using SAS Viya Platform for creating flows that take care of my daily routine work without opening SAS Viya. I schedule the flows to automate them.

What is most valuable?

I find the process of creating visualizations in SAS Viya Platform very fast, as I use the Explore and Visualization application of SAS Viya Platform. It made my work very fast, allowing me to present data in a very unique way. The sponsor or the client of a company can relate with the data and can see the real-time data using dashboards, reports, and interactive dashboards, which is very useful for me and saves my time.

The feature of graphical representation under Explore and Visualization is the best feature I find in SAS Viya Platform because while creating a report, I can do many things that graphical presentation adds value to my daily routine work.

Another useful feature in SAS Viya Platform is data visualization, specifically graphical representation in the report or dashboard. The graphical options in the Explore and Visualization are very awesome, and I use them often, which helps a lot.

SAS Viya Platform has positively impacted my organization, as previously I was using SAS 9.4, and after migrating to SAS Viya Platform, we are able to present the data in useful ways that save our time and give sponsors a new opportunity to look at the data, which is a very good thing. SAS Viya Platform helps a lot; the features are great, and the AI support is also very good.

What needs improvement?

I have one complaint about SAS Viya Platform: it offers so many options in each application that someone new who is not familiar with SAS functionality might have trouble, as the learning curve can be very hard for a new learner.

One thing I noticed about SAS Viya Platform is that the user interface is built in a way that requires a big screen while operating it, as I find it difficult to operate on a small screen.

For how long have I used the solution?

I have been working in my current field for more than three years.

What do I think about the stability of the solution?

SAS Viya Platform is stable in my experience.

What do I think about the scalability of the solution?

SAS Viya Platform is highly scalable.

How are customer service and support?

Customer support for SAS Viya Platform is very amazing, and I am highly satisfied with the customer support.

I would rate customer support for SAS Viya Platform a 10 out of 10.

What was our ROI?

I have seen a return on investment through new business opportunities, particularly in data visualization, as we generate revenue from the data visualization options, which is a very important key aspect for return of investment.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is very positive, as the pricing is good and efficient for my organization.

What other advice do I have?

I would advise others looking into using SAS Viya Platform to please take a look at the data visualization features. I have given this review a rating of 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Kunchepu Vijay

Integrated analytics platform has boosted multi-project coding, scheduling, and dashboard creation

  • May 11, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for SAS Viya Platform is developing codes using SAS Studio, scheduling the codes using SAS Environment Manager, and creating dashboards or reports using SAS Visual Analytics within SAS Viya Platform in a SAS Drive itself.

A specific example of a project where I used SAS Viya Platform for scheduling and dashboard creation is when I worked on government projects for public sector units like HPCL. In that instance, I utilized Visual Analytics for trend analytics to create line charts, bar charts, and highlight key points. On a daily basis, I schedule jobs in SAS Environment Manager, which includes daily, weekly, and monthly tasks.

My main use case for SAS Viya Platform is focused on developing codes, which is very easy, and running the code is also straightforward with just a click of the run button.

What is most valuable?

The best features that SAS Viya Platform offers to me are the capabilities for writing code and designing flows in SAS Studio, as well as creating insightful dashboards in SAS Visual Analytics. The drag-and-drop feature is particularly useful since I can create more insightful dashboards just by clicking on the charts, which I find very interesting.

SAS Viya Platform has positively impacted my organization by saving time compared to when we were using SAS 9.4. Previously, with SAS 9.4, we were able to work on only one project at a time, which means if we worked for one hour on one project, that was it. However, with SAS Viya Platform, we can work on two to three projects simultaneously within one hour, which is a significant improvement.

What needs improvement?

To improve SAS Viya Platform, I would say that SAS 9.4 offered multiple tools for creating programs using SAS Enterprise Guide and for creating schedulers and libraries using SAS Management Console, while everything in SAS Viya Platform is more integrated and combined.

Among the needed improvements for SAS Viya Platform, the consideration of user interface and possibly performance is essential, as it is a web-based application.

For how long have I used the solution?

I have been using SAS Viya Platform for the past two and a half years.

What do I think about the scalability of the solution?

SAS Viya Platform actually lets me handle multiple projects at once compared to SAS 9.4.

What other advice do I have?

I do not have any ideas regarding integration features within SAS Viya Platform.

I would rate SAS Viya Platform a nine out of ten. I rate it a nine because for a fresher, the platform might not be entirely intuitive. They need time to understand it, and if they make any mistakes in the production environment, it can adversely impact the project, which is why I took off one point. My overall review rating for SAS Viya Platform is nine out of ten.


    reviewer2837175

Data profiling has transformed my analytics workflow and now supports efficient MBA projects

  • May 09, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for SAS Viya Platform is to analyze data.

A specific example of how I use SAS Viya Platform to analyze data is in my MBA programs and in my SSIS package in my company.

It helped me to analyze the data in my MBA and then provide the details so I could use in my actual workflow.

What is most valuable?

SAS Viya Platform offers features that make it an excellent platform for my work profile.

When I mention work profile, I mean it is related to data profiling.

SAS Viya Platform is a great tool for our data analytics purpose, particularly how data profiling stands out compared to other tools impressed me.

SAS Viya Platform has positively impacted our organization and was a great tool which helped us.

It helped me by providing time saving, efficiency, and being a quick solution provider.

For how long have I used the solution?

I have been using SAS Viya Platform for two years.

What do I think about the stability of the solution?

SAS Viya Platform is stable.

What do I think about the scalability of the solution?

SAS Viya Platform's scalability is great; it can be scaled throughout the project, even company-wide.

How are customer service and support?

I think customer support is a great experience; a few times when we need it, we got the solution on time.

Which solution did I use previously and why did I switch?

I did not use a different solution before SAS Viya Platform; this is the first one we use.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that it is in the budget, so the company is really using it across the board.

Which other solutions did I evaluate?

SAS Viya Platform was the first choice among all; I did not evaluate other options.

What other advice do I have?

SAS Viya Platform is a great tool that I have used.

I would rate SAS Viya Platform an eight on a scale of one to ten.

I chose an eight because I think it is a great tool, and I based my rating on how much I have used it.

I prefer and advise companies to use SAS Viya Platform, as it is really useful.

The vendor relationship is customer only, as far as I know.

SAS Viya Platform is a great tool, and everyone should use it. My overall rating for this product is eight.


    reviewer1519497

Unified analytics has improved data consistency and speed but remains fragmented and feature limited

  • May 05, 2026
  • Review provided by PeerSpot

What is our primary use case?

I am a user of SAS Viya Platform; the team I belong to is via analytics, and we are building for our internal service, analytics service, for our production.

Our usual use cases for SAS Viya Platform involve ordinary dashboards, presenting tasks, production figures, and a lot of production figures, flow rates and so on, and we also integrate short-time forecasting using the built-in functions in the dashboards.

We mostly use it for tables, charts, some forecasting, and as a data export function, allowing us to download data sets through SAS Viya Platform. Additionally, we use it for production planning, creating a custom-built application so that management can see dashboards with production planning overviews for various functions in our organization.

How has it helped my organization?

Since starting to work with SAS Viya Platform, the positive impact we have seen includes improvements in distributing data sets for better analytics and machine learning. The main benefit of using SAS is that we have one truth for analytics; we extract data from our handling system consistently, which leads to uniform results across different analyses. Before using SAS, various analysts provided different results on the same data, but now we have one truth which I believe is the main contribution along with an increase in the speed of feedback from our processes.

What is most valuable?

The features of SAS Viya Platform that I have found most valuable include its stability, reliability, and speed; it is a stable platform. The functionality is quite fragmented depending on what you have bought during setup, and the version we currently have is 3.5, but we are migrating to 4.0, I think. I believe the stability is crucial because if something goes down, the organization starts calling, so it is important that it is up and running, and I think the stability and speed are good from that perspective, even if it is a bit old.

What needs improvement?

I think SAS Viya Platform could be improved as it is a little bit limited; for instance, you have to purchase specific features such as charts and quality control, so it is not a full analytics product. You have to buy separate parts and it feels fragmented. In comparison, other packages I have used are more complete and less divided; SAS is quite divided, particularly with quality control, which used to be included, but now requires separate packages for control charts and so on.

For how long have I used the solution?

I have been working with SAS Viya Platform since we were changing in 2019.

What do I think about the scalability of the solution?

I think SAS Viya Platform is quite scalable and can handle large data volumes; we have a data store with close to 100 million rows in the databases, and we do not have any issues regarding scalability for presenting data.

How are customer service and support?

Based on our interaction with technical support, I evaluate their services as professional and responsive; we have received help whenever we have asked, and their response time is quite fast. Currently, I have no problems, but while migrating, they are assisting us to ease the process.

What other advice do I have?

We have integrated SAS Viya Platform with open source tools; we have built controls to integrate with our handling systems. The integration depends a bit on the version; I was not very happy with how it was done in 3.5 with the SWAT package, but I think it is better now in 4.0, especially concerning integration for R and Python.

Assessing the usability of SAS Viya Platform's data visualization tools for non-technical stakeholders, our group has not managed to train others effectively, as there is a gap; they must understand the data they are viewing. Data literacy is too low in our organization; they may know their part, but they need to filter and integrate the data. We keep it mainly in the analytics field to build reports. It is not self-service, and the users must know how to filter data and understand what they are doing.

We usually use classical metrics to evaluate the success of machine learning models on SAS Viya Platform, including logistic regression and tree models, focusing on recall, sensitivity, and specificity because relying solely on accuracy can be misleading with unbalanced groups. It is better to look at the groups individually. I give this review an overall rating of 7.


    Khushal Jdai

Modern analytics has transformed large data into faster insights and streamlined reporting

  • March 21, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use cases are data analytics, reporting, and data transformation. It helps in handling large data sets efficiently using CAS, which is an in-memory processing engine. My primary use case is to analyze large-scale data and generate actionable insights.

In a recent project, I used SAS Viya Platform to analyze sales performance data. I first performed data preparation and transformation to clean and structure raw data from multiple sources. Then I leveraged CAS for fast in-memory processing of large data sets. After that, I built an interactive dashboard in Visual Analytics to track KPIs such as revenue, growth, and regional performance.

On a day-to-day basis, I use SAS Viya Platform mainly for data preparation, analysis, and reporting. I regularly work on data cleaning and transformation to make data sets analysis-ready. I also monitor data refreshes and validate data accuracy to ensure reliable reporting. Based on that, I update dashboards or create new reports in Visual Analytics.

What is most valuable?

The best features SAS Viya Platform offers are that it is fully managed by SAS, so no infrastructure setup is needed. It is a cloud-native SaaS architecture. It also provides high-performance processing with CAS, which is an in-memory distributed engine for handling larger data sets. SAS Viya Platform gives me an end-to-end analytics platform where I can perform modeling, visualization, and deployment. Additionally, it offers powerful data visualization capabilities.

A hidden gem I find really valuable in SAS Viya Platform is the in-memory architecture of CAS combined with parallel processing. It is not just fast, but it allows handling larger data sets seamlessly without performance bottlenecks. Additionally, new features and fixes are rolled out without any downtime or manual efforts, which is the main advantage of this.

SAS Viya Platform has significantly improved my organization's data processing and reporting efficiency. Previously, handling larger data sets used to take more time, but with CAS in-memory processing, performance has improved considerably. Overall, it has enabled faster and more data-driven decision-making. Due to parallel and in-memory computing, data processing time has been reduced significantly for my organization. The SaaS model has also reduced infrastructure and maintenance overhead, allowing us to focus more on delivering business value. SAS Viya Platform has improved the speed, scalability, and accessibility of data, leading to more efficient and informed decision-making.

Using SAS Viya Platform, I saw approximately a thirty to forty percent reduction in data processing time due to CAS in-memory computing. I also reduced manual reporting efforts by approximately forty to fifty percent through automation and self-service dashboards, which definitely saved resources for my organization. For example, the weekly sales report that previously took three or four hours to prepare manually is now available in less than an hour through automated dashboards. While extracting a direct revenue impact is difficult to quantify, the platform has clearly improved efficiency, speed, and decision-making quality.

What needs improvement?

There are some areas of improvement I would mention regarding SAS Viya Platform. New users may find it complex initially, as its learning curve can be steep. Understanding CAS and different components is very challenging for a new user. The cost is also quite high; SAS Viya Platform via SaaS can be expensive compared to some open-source or other cloud alternatives.

There are also some limitations in Visual Analytics. While it is easy to use, it could be more flexible compared to Power BI or Tableau. These are the main improvement areas where SAS Viya Platform should focus.

I would add some additional pointers about needed improvements in SAS Viya Platform. Regarding customer support, it is good, but the response time for complex issues can sometimes be slower than expected. The documentation and learning resources are not very beginner-friendly, making it challenging for beginners to navigate.

Regarding integration, it could be smoother with Databricks, Snowflake, and Power BI, but it is more complex than it should be. Since updates are automatic, users are sometimes not fully aware of changes or new features that are being updated, as compared to Power BI, which publishes updates on its website. SAS Viya Platform should work on these aspects.

For how long have I used the solution?

I have been using SAS Viya Platform for the past two years.

What other advice do I have?

I advise others looking into using SAS Viya Platform to leverage the CAS engine effectively to get the best performance for larger data sets. It is important to have well-defined use cases before adopting SAS Viya Platform, whether it is reporting, advanced analytics, or machine learning. You should also invest time in learning the platform as there are initial learning curves involved. Proper planning of data architecture and integration with existing systems is crucial. Monitoring cost and usage is also important, especially with SAS Viya Platform. SAS Viya Platform is a very easy-to-use platform. I would rate this product an 8 overall.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    reviewer2783847

Integrated analytics have streamlined healthcare risk adjustment and improved visit targeting

  • December 02, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for SAS Viya Platform is analytics on risk adjustment in the healthcare field.

One of the specific examples of how I use SAS Viya Platform for risk adjustment analytics in healthcare is to determine the population of members that are more likely to not get an annual visit with their primary care physician. That is one of the use cases and how we follow up with them. This is also used in a predictive analytics sense where we need to provide and generate a list of members for whom we have to chase and get an EMR or a chart. So mostly in the predictive analytics area.

What is most valuable?

The best features that SAS Viya Platform offers are the easy visualization of the results, which stands out for me, and also the ease of using the AI agents to describe the problem and come up with the solution.

The visualization and AI agent features of SAS Viya Platform help me in my day-to-day work. For example, one aspect of the visualization is how by looking at the graphs, you can determine which area, such as the plan area in the healthcare insurance field, we need to focus on and where we are falling short. It is easily visualized, mostly for the marketing team in the provider area that needs to concentrate there.

SAS Viya Platform has positively impacted my organization. Previously, the team had SAS developers and the data was fed into a different visualization tool such as Tableau or Power BI. This eliminates the need for that.

Eliminating the need for separate visualization tools has greatly affected my team's workflow because it is just one integrated tool, one integrated platform. You do not have to worry about the connections to Tableau, generating the output, and if there is an issue with a live connection on Tableau, then the visualization does not show up, and that is the end of it. We would need to wait for a resolution from another team, and this eliminates the need for that.

What needs improvement?

I cannot think of any improvements for SAS Viya Platform from the top of my head, although users might have suggestions.

I would add that some users need more training in SAS and SAS Viya Platform. An AI assist, such as a live assist, would be helpful for them.

For how long have I used the solution?

I have been using SAS Viya Platform for three years.

What do I think about the stability of the solution?

SAS Viya Platform is stable.

What do I think about the scalability of the solution?

The scalability of SAS Viya Platform is pretty good. We have seen that it has been scalable, especially because with each year, there is an increasing number of members in the healthcare insurance, and with the member increase, you are also going to see the claim population increase. We have not had a problem, and it is because it is on the cloud, it scales quite well.

How are customer service and support?

Apart from the initial setup, we have not used customer support a lot, but it was pretty good.

Which solution did I use previously and why did I switch?

I previously used a different solution before SAS Viya Platform. It was legacy systems, SAS on Unix, and then Tableau.

How was the initial setup?

My experience with pricing, setup cost, and licensing for SAS Viya Platform was smooth. I did not have any hiccups, and I do not have a say on the pricing.

What was our ROI?

I have seen a return on investment with SAS Viya Platform in the form of money saved, as this is scalable and on the cloud, whereas previously we had to pay for space and on-premises servers.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for SAS Viya Platform was smooth. I did not have any hiccups, and I do not have a say on the pricing.

Which other solutions did I evaluate?

Before choosing SAS Viya Platform, I did evaluate other options, but it was not a total solution. It involved a process where part of the development had to be done on AWS, PySpark coding, and then the results were imported into one of the visualization tools such as Quicksight or Tableau.

What other advice do I have?

I would advise others looking into using SAS Viya Platform to go ahead if their budget allows. I have rated this product an eight out of ten.


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