Riverside Teams
Riverside.fmReviews from AWS customer
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Podcast Launch
What do you like best about the product?
I really like the AI features that assist in the editting process. It makes it so much easier to edit an episode for my podcast and I like that I have options on how I can use AI so that I can still ensure there is a human aspect to the edits. It has been so easy to use and helpful in launching a podcast.
I also really appreciate how fast their customer service as been. the few times I have reached out they resolve the issue within 24 hours and stay in constant communication with me while they figure out my needs and how to support.
I also really appreciate how fast their customer service as been. the few times I have reached out they resolve the issue within 24 hours and stay in constant communication with me while they figure out my needs and how to support.
What do you dislike about the product?
I still find it a struggle to find the right mix for best sound quality episodes. Each episode seems to fluctuate and it is hard to adjust any audio settings once you are recording. I have found that often it will sound good during record or when I run a quick test but then the final edit ends up crackly.
What problems is the product solving and how is that benefiting you?
I am not sure I have seen any problems within the features I am using that need to be resolved. Their customer support is awesome and quick though when something arises.
Customer service
What do you like best about the product?
Great customer service that includes real people people for customer suport
What do you dislike about the product?
Their customer support can help in real time with technical issues.
What problems is the product solving and how is that benefiting you?
help solve issues with audio echo that prior to the support was rendering a recording usless, until customer support fixed the problem.
Very versatile!
What do you like best about the product?
I love Riverside because it truly is versatile. Whether I am recording a long form podcast, a TikTok video, or a couple minute YouRube video, Riverside is truly the only tool I need to make it happen. Whether I have guests joining in or recording solo, I can get the product I need out of my Riverside recording.
What do you dislike about the product?
The closed captioning and AI could use some work. There are times where my lines don't appear to make it into the transcript or get muted.
What problems is the product solving and how is that benefiting you?
The biggest problem Riverside has solved is recording with people who don't live near me. Being able to produce content with my siblings who live across the country and ensuring that the recording is quality is huge for me
I thoroughly enjoy this platform
What do you like best about the product?
I like the personal studio in Riverside.fm. It makes it easy to create professional-quality recordings.
What do you dislike about the product?
I really like the Riverside.fm platform. It's easy to use, and I haven't found anything wrong with it.
What problems is the product solving and how is that benefiting you?
I use Riverside.fm for content creation. It is budget friendly and has good integration with other platforms.
Love Riverside.fm
What do you like best about the product?
That the sound quality is so much better, editing is easier and picture quality during interviews are better than zoom
What do you dislike about the product?
It's taking me a bit longer to learn how to edit music in
What problems is the product solving and how is that benefiting you?
Poor audio sound, poor video quality, speed editing
Fantastic platform.
What do you like best about the product?
Riverside is easy to use, gives great professional tools and quality and is affordable.
What do you dislike about the product?
NA - nothing to date. Everything has worked seemless for us so far.
What problems is the product solving and how is that benefiting you?
Riverside gives us great professional tools to record multiple people in remote locations from each other. Our favorite feature is allowing individual video and audio recordings of each person . This is a game changer for editing.
Great Platform for Every Level User!
What do you like best about the product?
Riverside's ease of set up and ease of use is outstanding. Their Customer Support Chat is amazing, with follow-up emails to keep the conversation fresh in mind. I love the Plug-N-Play ability of integration with my current studio set up.
What do you dislike about the product?
The post-production editor needs work. There is no clear explanation of how to use the on-screen features and how they record into the final product.
I want the on-screen features to be able to be recorded, not just used in a Live Stream setting.
I want the on-screen features to be able to be recorded, not just used in a Live Stream setting.
What problems is the product solving and how is that benefiting you?
Riverside allows me and my guests to be in a remote location and still create great content.
Riverside Is SOLID
What do you like best about the product?
We like the AI features to get shorts, story notes, transcripts, magic audio and the editing.
What do you dislike about the product?
When processing audio AND video podcasts it can take awhile to process and upload when done on the phone. I think on computer it's quicker but we record a lot on the go as my partner and I have a hard time finding time to record otherwise. We have recorded almost 20 episodes and lost audio for part of an episode once, but Riverside Customer service got it back for us
What problems is the product solving and how is that benefiting you?
Lost audio or slow processing, but customer service has fixed it every time
The best remote podcasting tool
What do you like best about the product?
The ability to create high quality audio in a remote setting. Customer Support are with you the enire way if you have any issues.
What do you dislike about the product?
The only issue I've experienced was a loss of audio after a podcast was recorded, however, customer support managed to fix the issue and find the missing audio. This could have more awkward if I had to ask my guest to record again, but fortunately Riverside were able to fix this.
What problems is the product solving and how is that benefiting you?
Ability to record high quality podcasts and expand my guest reach globally which I can achieve in a remote setting.
Great bit of Kit
What do you like best about the product?
The ability to create different studios to seperate and organise content
What do you dislike about the product?
The voice improvement feature makes the audio sound a bit strange in my opinion
What problems is the product solving and how is that benefiting you?
Ease of recording podcast episodes and intelligent and fast editing
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