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Riverside Teams

Riverside.fm

Reviews from AWS customer

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External reviews

1,680 reviews
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    Tony H.

What I have been looking for for years...

  • April 27, 2023
  • Review provided by G2

What do you like best about the product?
I have worked in radio for 30 plus years. so much hassle over that time trying to connect with people in a studio environment. I once had isdn at home and it just kept dropping out. This is perfect. I am working at the moment from Lancashire to Adelaide, Australia with somebody with limited technical nous. This is the perfect and only solution. The transcript option is brilliant too.
What do you dislike about the product?
I wish I had a few more hours each month but that is all.
What problems is the product solving and how is that benefiting you?
i can now deliver quality podcasts


    Brian B.

Updated Review: Customer Service very helpful

  • April 27, 2023
  • Review provided by G2

What do you like best about the product?
The customer support and people have been lovely.
What do you dislike about the product?
Technical issues. Takes multiple exports to get the format you want. One episode we had to throw away due to overlapping audio issues. Export functionality is inconsistent. They offered no technical solution other than refund (which was appreciated but I don't care about $25. I need basic funtionality they advertise to actually work. **Update: They did fix the export issue I was having and it's truly appreciated. I've updated my review based on this. However, I do still feel anxious about the inconsistency in the functionality. If it all worked this is an easy 10/10. The inconsistency is anxiety-inducing though. Hoping this will be addressed soon.
What problems is the product solving and how is that benefiting you?
Using it for our podcast.


    Markus G.

Riverside is a podcast tool that has transformed the way podcasters create content.

  • April 27, 2023
  • Review provided by G2

What do you like best about the product?
Its key feature is the ability to record high quality audio and video from any location. This is particularly useful for remote recording, as it ensures professional sound without the need for expensive equipment or a soundproof studio.

Riverside also excels at collaboration, allowing podcasters to work seamlessly with co-hosts, guests or production teams. Its easy-to-use interface enables real-time file sharing, editing and chat. Riverside also makes it easy to monetise content with ad integration and real-time tracking of ad performance.

Podcasters can also benefit from the platform's robust analytics dashboard, which provides insights into listener demographics and engagement metrics.

In conclusion, Riverside is a game changer for the podcasting industry, offering advanced features, seamless collaboration and accessibility. Its innovation makes it a must-have for both new and experienced podcasters, who can use it to improve recording quality, monetise content and gain insight into audience engagement. Overall, highly recommended.
What do you dislike about the product?
The only thing that bothered me personally was the lack of ability to change the administrator's email address. For security reasons, I had to get a letter signed and stamped by the CEO to change the email address. A feature for some, but a nuisance for me!
What problems is the product solving and how is that benefiting you?
Simultaneous production of video and audio podcasts in 48Hz or 4K quality


    Danna C.

Fast and Easy to Use

  • April 27, 2023
  • Review provided by G2

What do you like best about the product?
I like the short video tutorials. They are easy to understand with great vibes. The platform is simple with no complications. The people I've interviewed have been amazed at how easy the recording system is.
What do you dislike about the product?
I do wish it has a "face filter" so I could look a bit younger! :-) But then again, it keeps things real and natural.
What problems is the product solving and how is that benefiting you?
Saving me time and money.


    Media Production

Riverside Rocks!

  • April 26, 2023
  • Review provided by G2

What do you like best about the product?
We have been delighted with Riverside and the video quality we can capture online. Zoom and MS Teams don't even compare. It's the wave of the future.
What do you dislike about the product?
As I mentioned earlier, many of our clients are working from home and would like the option of choosing a background that would be placed behind them.
I'm still getting familiar with your interface but that will come in time.
What problems is the product solving and how is that benefiting you?
High-quality video files are the most significant benefit of using Riverside. We can bring video files directly into our edit suite and get right to work. Both the audio and video quality have been superb.


    stephen r.

Simple, More reliable, put's you at ease

  • April 26, 2023
  • Review provided by G2

What do you like best about the product?
Riverside FM, makes recording people remotely a hassle-free experience. Quality is fantastic, gives you a nice amount of control to produce a show, and pre-record videos, with multiple people, it has some great functionalities like transcriptions, gives you high res synced mp4s available to download, and even builds you an adobe prem project file to get editing in. Nice noise cancellation feature too.
What do you dislike about the product?
Creating new shows and getting the link to the room could have fewer clicks before generating the link, would be great if it adopted some ai live enhancement of audio or picture.
What problems is the product solving and how is that benefiting you?
High res video recording made easy. it allows multiple people to be recorded at the same time, and gives me controls that other software doesn't seem to have, It lets clients log in to watch, I may well start using it to live stream from.


    Computer Software

Customer Marketing

  • April 25, 2023
  • Review provided by G2

What do you like best about the product?
The ability to quickly record quality videos of customers that need little editing!
What do you dislike about the product?
Sometimes I don't know the quality of the video while recording because it can me blurry or muffled sound, but always ends up great!
What problems is the product solving and how is that benefiting you?
The ability to use customer voice throughout our marketing efforts!


    Chris S.

The product is extremely easy to use, and the audio quality is superior.

  • April 25, 2023
  • Review provided by G2

What do you like best about the product?
The clarity, simplicity, and the audio quality. We can also export our audio to edit in other software or application if desired. All in all, we love this product for our show.
What do you dislike about the product?
None. The audio quality is the top priority, sometimes causing the video to lose quality, but this is acceptable, especially under poor connection conditions, weather, etc.
What problems is the product solving and how is that benefiting you?
Audio quality recorded from Zoom calls simply wasn't good. Even with the best audio equipment, good microphones, etc., it still suffered. Riverside provides the sound we want at a much more affordable rate.


    Daniel T.

Wish we discovered Riverside earlier

  • April 25, 2023
  • Review provided by G2

What do you like best about the product?
We started trialing Riverside to improve the quality of our video interviews and haven't looked back. The functionality of Riverside is so advanced yet easy to use, and it has dramatically improved recordings. The local recording really increases the quality of picture and audio. Using the auto transcribe and being able to clip out sections in one place, rather than having to use multiple productivity tools like in the past, has been a big upgrade.
What do you dislike about the product?
Greater compatibility with devices and browsers would be good, but sure this will be coming over time.
What problems is the product solving and how is that benefiting you?
Producing high resolution video interviews for news and feature content.


    SocialTek P.

Productivity and collaboration

  • April 24, 2023
  • Review provided by G2

What do you like best about the product?
Possibility to easily collaborate with other colleagues in the production of the episodes.
Easily review, export in multiple formats and the new transcription tool.
What do you dislike about the product?
That the transcription option is not in the most basic option.
What problems is the product solving and how is that benefiting you?
Collaborative production and exporting in multiple formats