Riverside Teams
Riverside.fmReviews from AWS customer
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Impeccable service support
What do you like best about the product?
We signed up for a paid account with Riverside after we started to use its free version for our podcast launch. What's impressive about the riverside team is their impeccable service quality, even before we switched to a paid account. Their chat support is always responsive and helps troubleshoot our recording issues (even on those beyond their service scope e.g. mic quality). We have no hesitation in recommending this service to any podcasters.
What do you dislike about the product?
Riverside has been great in introducing new features eg transcript. We hope they can broaden the transcript feature to cover more Asian languages.
What problems is the product solving and how is that benefiting you?
audio recording quality - it is very stable in general. It creates ease of mind for us during recording. Its upload speed is great. It usually took us less than 10 minutes to complete the upload.
Riverside-One in a million
What do you like best about the product?
What I like best about Riverside.fm is its ability to streamline different ways to import media into every facet of social media. Whether it's Youtube, Facebook, Instagram, or Twitter, Riverside has found a way to automate and make your editing time efficient.
What do you dislike about the product?
Riverside is locally stored and sometimes that can be a bit problematic when it comes to livestreaming and using videos while you record.
What problems is the product solving and how is that benefiting you?
The screen and video capture feature needs improvements. I believe many people have expressed their concerns about it and Riverside has done its due diligence in listening and responding to the request and seeking ways to improve in that area.
Riverside is excellent
What do you like best about the product?
Riverside is super easy to use, excellent for storage, great quality, offers audio and video and separate tracks, even had a backup file for me when I accidentally messed up in my storage of a recording.
What do you dislike about the product?
So far, I'm really just pleased. Would be good to have it work on safari too but it's not a big deal.
What problems is the product solving and how is that benefiting you?
Recording and storing my media content.
No experience necessary, easy to use, beautiful UI
What do you like best about the product?
You don't need any previous experience to use Riverside. It's really clear to use, allowing for high quality recordings, with all your content easily accessible in one place.
What do you dislike about the product?
One negative point is the test recording is always very short 0.1 seconds so it never actually captures the speech. The test functionality counts down and then asks you to say something but whenever I have reviewed the test recording, it is always 0.1-0.3 seconds of video captured before anyone speaks which is frustrating.
Also, I would love to see more of the functionality of Descript where you can edit it easily by the transcript. Whilst you do get a transcript in Riverside, I haven't seen the functionality of being able to immediately remove filler words or remove the text and have the corresponding video disappear. Being able to customise the arrangement of the videos would be great.
Also, I would love to see more of the functionality of Descript where you can edit it easily by the transcript. Whilst you do get a transcript in Riverside, I haven't seen the functionality of being able to immediately remove filler words or remove the text and have the corresponding video disappear. Being able to customise the arrangement of the videos would be great.
What problems is the product solving and how is that benefiting you?
Being able to record high quality podcast and video episodes. Zoom quality is not as good and dows not allow for you to separate the video and audio tracks, giving you flexiblity in post production.
It is very easy to navigate and stream.
What do you like best about the product?
How easy the navigating part is.
Streaming is made very easy.
Editing is enjoyable, and I like how you can make short vids from the full clip.
Streaming is made very easy.
Editing is enjoyable, and I like how you can make short vids from the full clip.
What do you dislike about the product?
The only downside is the live chat it is hard to explain your problem to the AI.
What problems is the product solving and how is that benefiting you?
It helps me edit, film, and post my podcast on multiple different platforms.
Does a good job of getting the job done
What do you like best about the product?
Feels more professional than using Zoom. Nice interface and it's easy to use.
What do you dislike about the product?
I wish it had more features for editing, but that's asking for a lot. It already makes it easy to create clips. And it's easy to export and edit externally.
What problems is the product solving and how is that benefiting you?
I needed a platform that would reliably record high-quality podcasts. The way it records video locally helps ensure that the final product looks good. And I've never had a situation where it crashed or anything.
No other way to get great footage from anyone anywhere
What do you like best about the product?
I work with different meditation teachers of all different backgrounds and locations. You never know what kind of equipment they may have or how tech-savvy they may be. I like that with Riverside, all they need to know is how to use their browser, and I can rest assured that I'm getting the highest quality recording without giving them an hour-long tutorial.
What do you dislike about the product?
Sometimes it seems like my clip markers aren't saved, so I don't rely on it too heavily.
What problems is the product solving and how is that benefiting you?
It cuts down on the tutorials I would usually have to give to our teachers, and it cuts down on file transfer. That's the most important thing for us, that our teachers can easily record with us from anywhere, no matter what their level of expertise. They just need to focus on the teaching, or the interview.
Brilliantly easy to use!
What do you like best about the product?
I'm a technophobe & had this figured out straight away - it's super intuitive & simple.
Love getting the instant transcription!
Also when I had issues with interviewees files uploading due to their slow internet, the customer service of Riverside was instant & great.
Love getting the instant transcription!
Also when I had issues with interviewees files uploading due to their slow internet, the customer service of Riverside was instant & great.
What do you dislike about the product?
Haven't found any...except how to get back to videos in library from studio??
What problems is the product solving and how is that benefiting you?
I'm writing a book of women's stories. Interviewing the women & getting an instant transcript + video is brilliant! It's also easy for the women to use
The easiest, best quality audio and video on a platform from beginning to end.
What do you like best about the product?
I like that I get high quality 4K version of the video with high-quality audio that the final product will be broadcast quality.
What do you dislike about the product?
The only issue I have is that as a paying customer I sometime have trouble removing the watermark but that is a small thing.
What problems is the product solving and how is that benefiting you?
We have used other products before but the quality of video is always poor. With Riverside the video quality is clear and professional. A great image and great audio always lead to a great product.
Unreliable
What do you like best about the product?
Not much. On the surface, it seemed like a game-changing product. But in reality, it was all window dressing. Poor quality output, so we switched to a competitor for our podcast.
What do you dislike about the product?
Quality & reliability issues were constant. Not worth the headache -- can't figure out why there are so many great reviews here. Everyone I asked had the same or similar awful experiences with Riverside as I have.
What problems is the product solving and how is that benefiting you?
I wanted so bad for it to solve my Podcasting problems, but it has fallen short time and time again. Moving on to something better and more reliable for my podcast and video needs.
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