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6 AWS reviews

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4 reviews
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5-star reviews ( Show all reviews )

    Praneel Zaudari

Continuous testing has uncovered long‑hidden AWS Kubernetes failures and reduced downtime

  • April 14, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Gremlin Reliability Management Platform is to analyze the failures in AWS. I cannot provide details about how I use Gremlin Reliability Management Platform to analyze periods in AWS as it is not according to company policy, but I have used Gremlin Reliability Management Platform to find and to test the Kubernetes of the application we have deployed on AWS. I do not have anything else to add about my main use case with Gremlin Reliability Management Platform, including how often I run these tests or what kind of results I typically look for. Gremlin Reliability Management Platform is deployed in our organization on the public cloud.

What is most valuable?

Gremlin Reliability Management Platform offers flexibility and simpleness of use of the application. Gremlin Reliability Management Platform offers me the ability to flexibly use the templates already for testing Kubernetes and everything, which helps me a lot.

Gremlin Reliability Management Platform has impacted my organization positively as it helped a lot and reduced our failures. We were able to find the pinpoints in our application, and they were the critical ones that existed for three to ten months, but nobody was able to find them. We used Gremlin Reliability Management Platform, and we were able to test the application in that way and find those actual points.

I noticed too many improvements in our application after using Gremlin Reliability Management Platform. The downtime reduced, and we were able to experience our application smoothly, making it a great application that helped us to improve our application which is deployed on AWS.

What needs improvement?

Gremlin Reliability Management Platform is already good, and I do not see any improvements in it. I do not want to add more about the needed improvements for Gremlin Reliability Management Platform, even small things, and I do not wish for anything to be a bit different.

For how long have I used the solution?

I have been using Gremlin Reliability Management Platform for six months.

What do I think about the stability of the solution?

Gremlin Reliability Management Platform is very stable and good.

What do I think about the scalability of the solution?

The scalability of Gremlin Reliability Management Platform is good.

How are customer service and support?

The customer support for Gremlin Reliability Management Platform is very good. I would rate the customer support for Gremlin Reliability Management Platform a ten on a scale of one to ten.

Which solution did I use previously and why did I switch?

I have not used a different solution. Gremlin Reliability Management Platform is the first solution I have used. I have used Amazon FIS, but Gremlin Reliability Management Platform was more effective.

How was the initial setup?

I did purchase Gremlin Reliability Management Platform through the AWS Marketplace.

What about the implementation team?

My company owned the pricing and setup cost for Gremlin Reliability Management Platform, so it is good and low as per the services, which is good.

What was our ROI?

I have seen a return on investment as it saved time. We were able to find out the errors in two to three days, while they were not able to be found in three to eight months, which is good. It saved a lot of time, and fewer employees were needed. Only two or three people were allocated to Gremlin Reliability Management Platform.

What's my experience with pricing, setup cost, and licensing?

My company owned the pricing and setup cost for Gremlin Reliability Management Platform, so it is good and low as per the services, which is good.

Which other solutions did I evaluate?

Before choosing Gremlin Reliability Management Platform, I evaluated Amazon FIS, which is the only other option I considered.

What other advice do I have?

I advise others looking into using Gremlin Reliability Management Platform that it is an application that is more effective than Amazon FIS for those who want to deep dive into their application to find out the actual reasons for downtimes. You can deep dive into the application and check by doing chaos engineering on the application. It has many templates which you can use to test your application with Kubernetes and everything, and it is good. I give this product a rating of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    reviewer2805747

Chaos experiments have revealed reliability risks and provide clear reliability scores

  • March 02, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Gremlin Reliability Management Platform is the Chaos Engineering part for software. A quick specific example of how I've used Gremlin Reliability Management Platform for Chaos Engineering in my work is with a web service we have, where we need to know the reliability score of it. We conducted chaos experiments with it, including a network experiment, black hole, CPU, and memory experiments, that create chaos for the service, and then we receive a reliability score reflecting the service's reliability, especially in a production environment.

Gremlin Reliability Management Platform is amazing with the reliability score. There is a built-in Chaos Engineering experiment that can help you to provide this to your service. You run it on your service, and then you receive the reliability score from Gremlin Reliability Management Platform, along with insights on the issues and risks present in your service that you can examine and work on.

What is most valuable?

One of my best features of Gremlin Reliability Management Platform is the built-in chaos experiments, which gives you the reliability score of your service.

The built-in chaos experiments and reliability scoring have helped me in my day-to-day work by making it easier to run the experiments directly instead of doing them manually one by one. It allows running scenarios for my web service, for example, and in terms of CPU, it runs the container in terms of Kubernetes from 25% to 75% CPU utilization, giving me more insights about how reliable my system is, making my approach easier for Gremlin Reliability Management Platform and Chaos Engineering.

Game Days can help you take a day with your team to experiment with your services in a production or pre-production environment, allowing you to see how reliable your system is, which is a great feature for the team to deep dive into Chaos Engineering.

Gremlin Reliability Management Platform has positively impacted my organization because we had clients come to us to implement Gremlin Reliability Management Platform as a Chaos Engineering platform for their use cases, which has gained us a lot of potential client opportunities as a consulting company. The reliability scores have improved, as built-in experiments give you the reliability scores, along with insights on risks you have, how you can manage and improve them, which is very helpful. In terms of faster incident response, especially in Kubernetes, if you have one container, Gremlin Reliability Management Platform flags the need for an HPA that will increase your reliability score for the service.

What needs improvement?

Gremlin Reliability Management Platform can be improved by introducing open-source features. It currently has a paid version, but introducing open-source features could encourage more people to use and try it.

The user interface is great, the integration is smooth, and Gremlin Reliability Management Platform has a fantastic support team that helps us a lot in many cases.

For how long have I used the solution?

I have been using Gremlin Reliability Management Platform for around two years, and I am certified in Gremlin Reliability Management Platform.

What do I think about the stability of the solution?

Gremlin Reliability Management Platform is stable with good availability and is very reliable.

What do I think about the scalability of the solution?

Gremlin Reliability Management Platform scales smoothly for running more chaos experiments, adding more services, or supporting a larger team. It can easily scale up your experiments for many of your services, and it can provide other experiments for interconnected dependencies.

How are customer service and support?

When I have questions or run into issues with Gremlin Reliability Management Platform, their support team is helpful and responsive. They resolve our problems quickly and provide assistance through Zoom meetings, which has been very effective in troubleshooting.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We did not use any other solutions; we only started with Gremlin Reliability Management Platform.

What was our ROI?

I can see a return on investment because we save a lot of time during our Chaos Engineering experiments. We do not need to look at all the day's metrics on Grafana dashboards; we run our chaos experiments in a production environment to see how reliable our product or service is.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing depends on the company. My role does not incur costs for us since we have an NFR for Gremlin Reliability Management Platform that we can use in our case.

Which other solutions did I evaluate?

I did not evaluate other options before choosing Gremlin Reliability Management Platform; the company did that, so I do not have an answer for that.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Computer Software

Feature-full graph traversal language

  • March 09, 2022
  • Review provided by G2

What do you like best about the product?
Gremlin is quite easy to learn and use. I like that it supports both graph traversals and graph pattern matching (aka declarative traversals). In many cases, I would prefer the Gremlin syntax to the SPARQL syntax.
What do you dislike about the product?
I would be interested to see inferencing support (materialized on not) in the future. Mixing features like declarative and non-declarative traversals could be a bit cumbersome.
What problems is the product solving and how is that benefiting you?
There are many use cases where the property graph data model and graph traversals with Gremlin can be very useful. I used Gremlin to solve problems related to fraud detection, real-time recommendations and customer 360.


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