Sign in Agent Mode
Categories
Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

3 AWS reviews

External reviews

821 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Jeremy M.

SolarWinds Orion APM

  • February 08, 2019
  • Review provided by G2

What do you like best about the product?
It's very extensive and customizable, allowing for intricate process monitoring for server resources, application performance, and storage capacity, among other KPMs. It's integration with OpsGenie is a nice tough for on the go alerts through the OpsGenie app. It's relatively easy to manage between our admin staff, and robust enough to monitor our hundreds of applications, servers, and components.
What do you dislike about the product?
I would say it's a bit monolithic in it's architecture and complex UI. Sometimes, it's more cumbersome to configure certain things than we'd like. And we would really like to have built-in PowerShell trigger actions, instead of having to shoehorn scripts through the "Execute External Program" trigger action. There also seems to be some performance hits after a couple hundred nodes, primarily in UI load times and log writes to our SW app server.
What problems is the product solving and how is that benefiting you?
We use it to monitor our application VM's and networking infrastructure, and has helped us catch incidents before the business is affected, or at least before they start complaining something is down ;) We also primarily like the ability to add custom attributes to our nodes so that we can better categorize them and receive more accurate alerts through OpsGenie. We've been able to record and troubleshoot incidents as they happen by connecting SW to our existing IT management services since we were able to integrate our existing automation into the alert actions we set up.
Recommendations to others considering the product:
Definitely useful in larger ecosystems, where you're monitoring nodes across multiple subnets/subdomains.


    Education Management

We Find No Alternative but SolarWinds

  • February 04, 2019
  • Review provided by G2

What do you like best about the product?
SolarWinds has the edge with regards to auto-finding gadgets on your system. It is proficient at utilizing SNMP outputs to learn which gadgets are up on your system and can even arrange them on a topology outline. This makes it a lot less demanding for managers to discover what they require in a live checking condition.
What do you dislike about the product?
To set up necessities a great deal to arrange. That is on the grounds that there are a number of modules that can be coordinated. Thusly, it is exceptionally necessitated that one comprehends what modules Orion can coordinate. Thusly, this item is pricy as well. It is vital to invest the energy and get its full utilization. It very well may overpower first and foremost while you are setting things up and very tedious.
What problems is the product solving and how is that benefiting you?
The Network Device Monitor is an extraordinary expansion to the determination of free devices SolarWinds offers. Despite the fact that it's plainly intended to advance their full system observing frameworks, it remains without anyone else as a valuable device that can enable you to deal with your system. The Server and Application Monitor (SAM) help screen the wellbeing, accessibility, and execution of your applications and server infrastructure(physical and virtual). SAM cautions you about execution issues, which acts before your end-clients and business administrations are affected.
Recommendations to others considering the product:
While Orion is a mind-blowing device, guarantee you completely comprehend the requirements of a live establishment, before you considerably think about a free preliminary. Whilst you can introduce Orion in assessment on practically any estimated virtual machine or server, the prescribed determinations are not irrelevant, and you should be set up to meet them when you go live. Running Orion on a domain that does not meet the base prescribed detail will prompt a terrible involvement with the item.


    Insurance

Powerful product that shows everything I need

  • February 01, 2019
  • Review provided by G2

What do you like best about the product?
Able to create new templates to fit my environment.
What do you dislike about the product?
Limited to 12k per polling engine. Reduced portibility
What problems is the product solving and how is that benefiting you?
We monitor our entire environment
Recommendations to others considering the product:
I do recommend it


    David H.

Very Powerful

  • February 01, 2019
  • Review provided by G2

What do you like best about the product?
Super powerful with a variety of bolt on monitors.
What do you dislike about the product?
Lots of options to drown in. Difficult to customize to your needs without investing tons of time.
What problems is the product solving and how is that benefiting you?
Monitoring Cisco networking, VMware, windows, EMC SANs, Linux and ESXi.
Recommendations to others considering the product:
Make sure you determine your needs before selecting a solution.


    Internet

Middle-level quality for the middle-level money

  • January 22, 2019
  • Review provided by G2

What do you like best about the product?
They have an API, which is not really decent, but at least allows to do some basic bulk actions.
Their transactional checks are much better than others on the market have (at least, 6 months ago) -- it is the "scripted" language. When you need to create a lot of checks, at least, you don't need to click elements by mouse with some Chrome extension.
Also, price is very nice for amount of the reports which you can generate.
What do you dislike about the product?
It is not so stable as we want. Every month they have the outages of their site/web-interface, the checks sometimes are failing while everything is completely fine.
Also, the bulk changes are not easy neither through the API not through the web-interface
What problems is the product solving and how is that benefiting you?
External monitoring for the tons of web-sites and API's
Recommendations to others considering the product:
The price is adequate to the service quality


    Government Administration

Solar Winds

  • January 17, 2019
  • Review provided by G2

What do you like best about the product?
very thorough but key info like Node serial numbers is missing
What do you dislike about the product?
Very slow. We nick named it "slower Winds"
What problems is the product solving and how is that benefiting you?
Monitoring capability system wide.
Recommendations to others considering the product:
Consider all aspects before switching


    Jonathan S.

Good tool for overall monitoring, required more administration than I would like

  • January 16, 2019
  • Review provided by G2

What do you like best about the product?
The server and application monitor module in Solarwinds did a good job in discovering and configuring monitors for servers on our network. There was some configuration needed to get the product properly monitoring different types of servers (Ie SQL, SMTP) and some of the default alert thresholds were not in line with how our environment operates.
What do you dislike about the product?
There was more configuration and monitoring of the tool than expected and we were not staffed to handle the load that created
What problems is the product solving and how is that benefiting you?
Server and Application monitoring for health and uptime


    Mental Health Care

Easy and efficient device monitoring

  • December 18, 2018
  • Review provided by G2

What do you like best about the product?
I use this tool to monitor and 150+ users access to our private server, which houses our electronic health record system. If they are having clinical/IT issues with the EHR system or any other software that they need access to for their job, I am able to remotely access their desktop and trouble shoot the issue.

SolarWind's chat function is especially helpful when working with users who are not in the same location as me, since we have multiple clinics and clinicians that work in patients' homes. I am able to shadow what they are doing, talk with them through the problem, and then take over and fix whatever patch/update/etc. that is needed.

The system itself is easy to navigate and accessible. I like that there are many ways to search for a device (device number, user logged into it, time, date, etc), which makes it quick and easy to identify users having problems. It is also easy to add or remove users and associated devices.
What do you dislike about the product?
It would be nice if we could integrate it with our Mobile Device Management system (in the cloud) that we use to monitor our employees' iPhones. Our current MDM system is way less intuitive and far more clicky. Having to go to multiple cloud based sites can be frustrating.
What problems is the product solving and how is that benefiting you?
It allows me to solve a variety of users' IT issues. This in turn allows clinicians to get back to work is supporting their clients, and focusing their time on providing services. More services means more revenue and less stress for clinicians who are not tech savvy.

Clinical leadership can also use the product from the perspective of a clinician to analyze ease of use, practicality, and trouble shoot clinical errors
Recommendations to others considering the product:
Useful for IT managers and Quality control.


    Information Technology and Services

Solar winds

  • December 05, 2018
  • Review provided by G2

What do you like best about the product?
Love the management aspect of solar winds we use this for our managed services so we can highlight any servers needing attention.
What do you dislike about the product?
Difficult to configure and use and if this was easier this application would be a market seller.
What problems is the product solving and how is that benefiting you?
We use this application to manage our customers services that we provide. We can then tend to our servers proactively before they go down.


    Pharmaceuticals

SolarWinds Server & Application Monitor review

  • November 15, 2018
  • Review provided by G2

What do you like best about the product?
Good product we use every day. I like customized reports I can create. The software does exactly what it's supposed to.
What do you dislike about the product?
Every little thing you monitor requires a license. I think, it should be per server/application instead.
What problems is the product solving and how is that benefiting you?
The software sends alerts in case there is a problem with a server or application.
Recommendations to others considering the product:
Good product. Keep it up.