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Reviews from AWS customer

3 AWS reviews

External reviews

821 reviews
from and

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3-star reviews ( Show all reviews )

    Information Technology and Services

My view on SolarWinds IPAM

  • July 28, 2021
  • Review provided by G2

What do you like best about the product?
Simplified work process by integrating DHCP and DNS with IP Address Management.
No need for training on DHCP and DNS software.
What do you dislike about the product?
Sometimes it gets complex to move around the GUI of the IPAM.
What problems is the product solving and how is that benefiting you?
First and foremost is no need to maintain reports or documents for the IP addresses assigned or leased.
Recommendations to others considering the product:
If you're looking for simplified management of IP addresses then you can go for it.


    Rodrigo B.

Constant monitoring and effective management of our web platform

  • July 29, 2020
  • Review provided by G2

What do you like best about the product?
PingDom facilitates the administration process of our website, it has a wide variety of functions that allow us to manage it and be aware of the new features that are presented, the decisions we make are mostly based on the aspects that the platform throws through its reports of use, these allow us to know how used certain services are, the time dedicated to each of these, and manage the speed of the platform in order to improve interactions and make them more fluid.
What do you dislike about the product?
PingDom platform speed verification processes are not as effective as we expected, the speed of the platform varies from report to report, we have no reliable way to establish the speed of our platform and if it is level to provide a good service, I suggest that you make adjustments to the measurements to give concise and reliable results
What problems is the product solving and how is that benefiting you?
Our website became our largest virtual store, in these times of distance e-commerce has become vital in the operation of the company, our marketing department is constantly growing and in search of new alternatives that allow us to better manage the information to get more customers and improve the credibility of the company, one of our main objectives is to encourage the use of digital platforms due to the reduction in the operation of physical stores.


    Telecommunications

very good solution with support for multiple applications

  • June 25, 2020
  • Review provided by G2

What do you like best about the product?
Automatic detection and support for multiple applications
What do you dislike about the product?
Licensing model that prevents us from getting additional licenses.
What problems is the product solving and how is that benefiting you?
Monitoring Linux servers and F5 load balancers
Recommendations to others considering the product:
Expensive licensing model but if you have the right mix of supported elements in your environment , the setup is really easy and the customized views per applications are great


    Ashish T.

Decent tracker for site monitoring

  • April 02, 2020
  • Review provided by G2

What do you like best about the product?
Ability to setup alerts in an escalation matrix to track site downtime - saves the sudden panic calls when senior management finds errors and you look unprepared.
The mobile app is a good touch - elevates it from beyond a background service to an always-on, always-aware assist.
What do you dislike about the product?
The analytics for site performance tend to be proprietary - we normally use Google Analytics or GTmetrix, and somehow Pingdom's performance monitor never seems to agree with the results observed in these.
What problems is the product solving and how is that benefiting you?
2 standard problems -
1 - tracking uptime and triggering alerts to concerned teams in case of a downtime. Knowing that there is an automatic escalation on it's way helps streamline and prioritize responses as per SLA, and allows responding developers to achieve SLA requirements more easily. Reports are also a standard inclusion in regular website health tracking and early-warning indicator of issues.
2 - Site performance stats - a standard tracking of load times with historical data is similarly a good indicator and helpful in tracing when / where issues occurred.


    Banking

Powerful monitoring

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
A very powerful monitoring tool with multiple modules. Most everything we want to keep an eye on is in one place.
What do you dislike about the product?
It can get complex and confusing to set up what we needed. Once set up on decently powered hardware, it has worked well
What problems is the product solving and how is that benefiting you?
Alerting to network and application issues often before our users know so we can address them quickly


    Benjamin S.

SolarWinds is Overly Complicated with bad UI

  • July 09, 2019
  • Review provided by G2

What do you like best about the product?
Network Performance Monitor does give us lots of graphs about what is going on in the network. The graphs produced can aid in troubleshooting.
What do you dislike about the product?
SolarWinds tends to be slow and unwieldy. Maintaining nodes to make sure that everything is monitored tends to be labor intensive. The UI needs a major overhaul.
What problems is the product solving and how is that benefiting you?
We use NPM to manage our interface statistics which it does do.
Recommendations to others considering the product:
There are other products on the market that can do things as well or better and that have better UI. Definitely look around if you have the choice.


    Internet

Great, but others can do more

  • May 27, 2019
  • Review provided by G2

What do you like best about the product?
I really enjoyed using Pingdom, but our needs grew- and we've now made efforts to implement other tools.
What do you dislike about the product?
We've done some digging, and we've found that we can merge about 3 tools into one- and reduce our monthly spend by quite a bit.
What problems is the product solving and how is that benefiting you?
We've found it to be an amazing tool to encourage our customers to utilize more products and solutions within our own offering.
Recommendations to others considering the product:
We've come to realize that Ppingdom is a great tool to start with, accelerating growth pushes us to gain more data/security/monitoring across our stacks- so a migration to another tool will soon ensue.


    Information Technology and Services

Solarwinds SAM - for monitoring applications and servers

  • May 11, 2019
  • Review provided by G2

What do you like best about the product?
Solarwinds SAM allows you to monitor servers or specific interface on a server (HDD, RAM, CPU Utilization), and applications. Custom templates are available within the application and more can be downloaded from the Solarwinds Community, and yet user can create their own templates. Monitoring is pretty comprehensive and accurate. User can setup dashboards on what they would prefer to monitor.
What do you dislike about the product?
Solarwinds SAM has a learning curve, which probably all such tools have. In addition, we ran into several problems, such as slow response time, interface not responding, events emails not getting triggered. Another thing to dislike is how hard it is to give correct and restricted to other users (not admins). It would be helpful if there were some template dashboards readily available in SAM.
What problems is the product solving and how is that benefiting you?
Solarwinds SAM is primarily used in our company for immediate notification of any issues with Servers or the applications running on those servers.
Recommendations to others considering the product:
SolarWinds SAM has a learning curve, but once you get over it, it is awesome. The SolarWinds Community support is great as well.


    Vishnuprasad Y.

Experience from integration

  • May 09, 2019
  • Review provided by G2

What do you like best about the product?
Integration capabilities with ServiceNow is good
What do you dislike about the product?
No major observable issues seen. Some of the customers concerned about pricing
What problems is the product solving and how is that benefiting you?
To pin point network issues in organizations


    Belinda E.

Slick.

  • May 09, 2019
  • Review provided by G2

What do you like best about the product?
I like the built in integrations to send information both directions, allowing end users to get all the information they need in 1 spot.
What do you dislike about the product?
Each alert needed to be set up individually, it would be great if there was a machine learning option.
What problems is the product solving and how is that benefiting you?
Visualization and quick resolution to outages, in some cases before they are even noticed by the end users.