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Reviews from AWS customer

3 AWS reviews

External reviews

821 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    John D.

SAM saves the day

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
Customization for alerts is probably the best feature of the SAM product with virtually limitless options on what you can monitor and customization for alerting we've even set it up to send emails to our exchange tools to automate actions we want taken when certain alerts are received.
What do you dislike about the product?
There really isn't anything I dislike about the product but I will note that you need to be very careful about alert-sprawl; alerts tend to breed like rabbits if not properly managed.
What problems is the product solving and how is that benefiting you?
The most common task we use SAM to monitor for and fix are stopped services and changes to critical security configurations.
Recommendations to others considering the product:
Make sure you plan your environment and work with your Application group(s) to determine what needs to be monitored and what can be excluded. Pay attention to the size of your servers and know that the minimum recommendations are generally not sufficient for scaling the system.


    Government Administration

Server and Application Manager

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
The ability to see the Server services, and detailed information about the servers and the applications that are running on them
What do you dislike about the product?
There is nothing I do not like about this product. It is a work horse
What problems is the product solving and how is that benefiting you?
Application performance problems and Server performance problems
Recommendations to others considering the product:
I would definitely buy this product again and again.


    Shawn D.

NTA Review for SolarWinds

  • April 18, 2018
  • Review provided by G2

What do you like best about the product?
I like the interface the best as it provides an excellent view.
What do you dislike about the product?
I can't think of anything I dislike yet. I have to use it more often to become 100% familiar.
What problems is the product solving and how is that benefiting you?
This helps us determine if there is any communication errors between endpoints or applications that we need 100% up-time on.
Recommendations to others considering the product:
None at this time


    Prashant S.

Netflow helps to update the bandwidth requirements

  • April 18, 2018
  • Review provided by G2

What do you like best about the product?
NTA shows bandwidth uses based on application and protocols and also covers many popular vendor. Top talker and top conversation reports helps in troubleshooting bandwidth issues.
What do you dislike about the product?
should include capacity planning reports for bandwidth usage based on history.
What problems is the product solving and how is that benefiting you?
bandwidth updates for certain circuits which needed it most.
Recommendations to others considering the product:
It helps in isolatinng bandwidth related issues and update line bandwidth if required.


    Matthew R.

Greater insight into your slow network!

  • April 18, 2018
  • Review provided by G2

What do you like best about the product?
Netflow is one of the better solarwinds modules that we use everyday. It brings great insight into your bandwidth and can show you exactly what is going on. It has helped with the age old issue 'the network is slow', as more often than not it is due to bandwidth; and now we can see exactly why it is slow and stop it. The historical information is another great help, as you can see previous bandwidth hogs as to why the network was under performing at a given time.
What do you dislike about the product?
Set up can be a little complex, especially in a complex network. It requires a separate server to run efficiently which isn't always practical or cheap.
What problems is the product solving and how is that benefiting you?
It highlights bandwidth hogs and it allows our network to work more efficiently. It helps keep the network performing well and highlights potential issues almost everyday. It also saves us a lot of time in diagnosing a slow network call, which can often be solved in a few minutes.
Recommendations to others considering the product:
If you're looking to save a lot of time hunting network performance issues and slow down, NTA is a fantastic tool and worth the effort of set up and the cost.


    Deirra J.

Solarwinds NPM

  • March 07, 2018
  • Review provided by G2

What do you like best about the product?
NPM offers high visibility into your network with a user friendly interface. The product offers a high level of customizability allowing you to honing your monitoring and alerting needs. Getting the product up and running is pretty straightforward. The learning curve comes in when honing your monitoring. Support is responsive and reliable. The Thwack community also offers helps for deployment and management questions. The interface offers loads of charts and graphs allowing you to show how your network and key interfaces are performing.
What do you dislike about the product?
No particular dislikes with the product, however it does take time to deploy as you pull in your network devices. Since licensing is base on the number of elements being monitored (devices and interfaces), you need to be knowledge about what you're monitoring. Charts and graphs can take a little time to tweak to get the data that's relevant to you. Creating custom reports also isn't intuitive however the Solarwinds support is great at assisting you when needed.
What problems is the product solving and how is that benefiting you?
Solarwinds offered a centralized location for all team members to analyze performance of the network and related devices, Alerts allowed us to respond to outages quickly and reduce downtime for users. The product delves deep into the network allowing you to spot minor issues before they become user impacting.
Recommendations to others considering the product:
Do through research on what you need to monitor as the licensing structure is based on how many devices and interfaces your are monitoring. Signup and get active on the Thwack community as this is a gave resource for getting the product setup.


    Benjamin M.

Very Intuitive Configuration Management

  • February 22, 2018
  • Review provided by G2

What do you like best about the product?
the software is intuitive and easy to use. The alerting system both for policy alerts and real time configuration management is great! It is so easy to push out bulk configuration updates to multiple network devices by group for when large numbers of change need to be made. There is also a system for built in Chang approval for configuration jobs.
What do you dislike about the product?
Configuration policy application is difficult to apply correctly, but works well once it is done right.
What problems is the product solving and how is that benefiting you?
Configuration backups, configuration policy compliance, bulk network device changes
Recommendations to others considering the product:
Cisco Prime is more in one with Cisco specific devices, but if you want one tool for all your monitoring needs, NCM is a great option.


    Architecture & Planning

A cloud service

  • February 20, 2018
  • Review provided by G2

What do you like best about the product?
Real time cloud monitoring. Go from zero to full stack monitoring in minutes. Gather metrics from AWS.You can integrate it fast
What do you dislike about the product?
I like everything. I like the software it is easy to integrate
What problems is the product solving and how is that benefiting you?
I can secure and monitor my data.. It is hosted monitoring platform designed for custom metrics.it consists of scalable storage for your data
Recommendations to others considering the product:
Great platform


    Hospital & Health Care

The standard for network monitoring solutions

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Many ways to customize dashboards, alerts, and reports. Easy to limit information based on roles.
What do you dislike about the product?
Performance issues can be hard to diagnose and fix.
What problems is the product solving and how is that benefiting you?
Quickly identifying the source of performance issues. Reporting of policy violations across hundreds of network devices. Repository for config backups.
Recommendations to others considering the product:
Consider final scale of deployment when setting up the different required servers. Do not skimp on database performance.


    Information Technology and Services

Excellent for finding application issues

  • January 19, 2018
  • Review provided by G2

What do you like best about the product?
How easy it is to use and the charts and graphs.
What do you dislike about the product?
It can sometimes be slow depending on parameters used.
What problems is the product solving and how is that benefiting you?
When there is a service that is down or high memory utilization.