SolarWinds Observability SaaS
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What's Happening in the Network?
What do you like best about the product?
The ability to drill down from a summary page into a problem to find the device or interface that is in need of attention. Once the situation is found and fixed, you can use SolarWinds NPM to confirm the problem is resolved.
What do you dislike about the product?
It takes a bit of getting used to when you have never used it. The interfaces are a bit spartan but we don't use for its good looks.
What problems is the product solving and how is that benefiting you?
We have baselined our entire network with SolarWinds Network Performance Monitor. Now we use it to establish trends and detect anomalies. We have plenty of history saved to be able to compare against when troubleshooting issues.
Recommendations to others considering the product:
Make sure you have someone dedicated to the task, not just a part timer, with some serious SNMP experience for the greatest effect. If you don't have a good installer, the experience may be sub-optimal. Like any large scale, extensible product, you will need someone to care for and monitor it periodically.
SolarWinds NPM
What do you like best about the product?
Easy to setup and use.The network discovery makes it quick, for adding devices.
What do you dislike about the product?
Runs on windows. I would like to see a linux version.
What problems is the product solving and how is that benefiting you?
I don't have to keep an eye the monitoring screen 24x7. I get notified if there is an issue in the network.
NPM makes it easy to be advanced.
What do you like best about the product?
NPM is extremely easy to use, providing very powerful tools.
What do you dislike about the product?
I have not really found anything I dislike that SolarWinds has not fixed, and/or improved upon.
What problems is the product solving and how is that benefiting you?
We are able to know exactly what problem we are having, and where that problem is, within a very small amount of time. We have even been able to find some issues before they actually grew into a problem.
Network Performance Monitor (Solarwinds Orion)
What do you like best about the product?
I've been using this product for over 15 years at 3 different jobs. the tunability of alerting, the suppoer of the Solarwinds technical staff, and the ability to create dashboards for the C-level has been wonderful to deal with.
What do you dislike about the product?
Not really anything, maybe that the database SQL and you need SQL knowledge to create some of the queries; I just didn't have that knowledge in the beginning.
What problems is the product solving and how is that benefiting you?
Keeping 24x7x365 sites up that way, so I know there is a problem before the users typically know.
VMAN, a complement to VM Ware
What do you like best about the product?
The current views are great, and the alerts regarding attached media, storage, I/O, disk utilization, and the customization of objects is greatly appreciated. The product allows me to view the whole environment and multiple sites in a single pane. I can check the board in the AM with great efficiency, minimizing the time spent looking at the individual VM Ware deployments and their attached storage.
What do you dislike about the product?
It still needs a little work. I would like to see last reboot time, and would like to be able to create a "custom" page with my own custom specifics.
What problems is the product solving and how is that benefiting you?
I am able to be so much more proactive rather than reactive. I can keep an eye on all the hosts and clients in a single pane, addressing issues before my clients feel them!
Recommendations to others considering the product:
This is a great tool, and a great compliment to any virtual setup. I highly recommend using this product to assist with your day to day monitoring. The product will allow you to sleep better at night!
SRM - much improved from STM
What do you like best about the product?
It integrates with the other Orion products. So that the alert engine and reporting is in the same interface.
What do you dislike about the product?
The migration from STM to SRM took some doing and wasn't an easy transition.
What problems is the product solving and how is that benefiting you?
Managing storage arrays. Knowing when the disk are off the array or are having any sort of issues.
Recommendations to others considering the product:
GIves complete view of the appstack. From the server down to the array and disk level. It will help in diagnoising the slowing of applications - is it the netwqork or the storage.
VMAN gives you insight
What do you like best about the product?
The ability to see high cpu and disk usage. It is also nice to see orphaned virtual machines.
What do you dislike about the product?
Nothing. Does what we need with vsphere.
What problems is the product solving and how is that benefiting you?
Finding small performance issues before they become a big deal.
VMAN - Excellent Manager
What do you like best about the product?
I like the way it helps me optimize performance in vSphere. Also I can solve some issues with it. It works great as a capacity planning tool. Nowadays the capacity of the platforma is everything so having this tool helps me control expansions that i need in my infrastructure.
What do you dislike about the product?
I don't like the reports. It should have more opening with the customized reports. The predictive recommendations didn't work as planned. The alerts didn't have enugh information. Also didn't work with some applications in my VM
What problems is the product solving and how is that benefiting you?
Infrastructure. Virtualization clusters
Recommendations to others considering the product:
Its a great tool. Its a great capacity planning tool, needs some needs some improvement
Minimal setup, Reasonable cost, excellent utility
What do you like best about the product?
I like that with Loggly and some software(Winston, Fluentd) I can capture, interrogate and analyze my application's log output across a variety of deployment platforms and arrangements.
I can log both my development and live servers to the same system and either join or separate their content at will. The existing collection tools for Loggly are very strong and the setup for those tools is incredibly easy. Beyond that they offer the necessary endpoints and formats to receive logs from a wide variety of candidates.
Everything from system logs on various servers to application and routing logs from custom solutions is available.
Loggly essentially runs an Elastic Stack on behalf of the user, and having set up some similar solutions to test, I can declare with confidence that the time and energy saved by *not* rolling my own logging solution(and thereby having to maintain my maintenance tools) is beyond measure.
Support is quick and helpful within reason, I've had nothing resembling a technical difficult caused by failure on Loggly's part.
I can log both my development and live servers to the same system and either join or separate their content at will. The existing collection tools for Loggly are very strong and the setup for those tools is incredibly easy. Beyond that they offer the necessary endpoints and formats to receive logs from a wide variety of candidates.
Everything from system logs on various servers to application and routing logs from custom solutions is available.
Loggly essentially runs an Elastic Stack on behalf of the user, and having set up some similar solutions to test, I can declare with confidence that the time and energy saved by *not* rolling my own logging solution(and thereby having to maintain my maintenance tools) is beyond measure.
Support is quick and helpful within reason, I've had nothing resembling a technical difficult caused by failure on Loggly's part.
What do you dislike about the product?
Cos:, While I think the price is reasonable for the amount of work saved, and at $99 a month it pays for itself immediately, placing things like the LiveTail feature(emulating tail -f) at a $250 a month price point is disappointing. Features like that are excellent at every level and I'm simply never gonna convince my superiors to spend more on our log solution than on the live servers it monitors.
Finicky: It's a pain to get your log data arranged so that the various features of the system come into play correctly. I still periodically get unparsed log entries because 2 consecutive log entries had different object signatures for the same field(including single objects vs arrays).
Query Language: There are a few ways to filter/limit data for display and analysis with Loggly, but sometimes things don't work like you think they will and it's not always clear why. Somtimes a query for field:'2' finds objects with field=2, but sometimes it finds nothing whatsoever. When this happens there's always doubt as to whether you structured your query wrong or if there's literally no data meeting the criteria to be found.
Finicky: It's a pain to get your log data arranged so that the various features of the system come into play correctly. I still periodically get unparsed log entries because 2 consecutive log entries had different object signatures for the same field(including single objects vs arrays).
Query Language: There are a few ways to filter/limit data for display and analysis with Loggly, but sometimes things don't work like you think they will and it's not always clear why. Somtimes a query for field:'2' finds objects with field=2, but sometimes it finds nothing whatsoever. When this happens there's always doubt as to whether you structured your query wrong or if there's literally no data meeting the criteria to be found.
What problems is the product solving and how is that benefiting you?
Logs for server-side code are a right pain. Parsing and analyzing logs from a cluster of containers all outputting logs directly to console.log is a nightmare.
Simply put Loggly offers a robust system with simple inputs that allows you to funnel log data to a common, web-accessible location where it can be stored and interacted with in a number of robust ways. Before Loggly our hands were often tied if a user complaint fell into server code, there was simply not an easy way to parse logs from several servers, some of which may have been drained and terminated, and meaningfully determine what was going on.
Loggly gave me the ability to search and sort log data to find the source of problems.
Within a week of completing our integration of Loggly we were discovering the source and profile of bugs that had eluded us for 6 months.
With further adaptation of our web app to the new logging approach, we can start to see traffic patterns and analyse user behavior from the logs as well.
Lastly, Loggly prevents us from taking on a new maintenance and development project in order to analyze our main maintenance and development project. Loggly lets us break the potentially infinite chain of working on tools to work on tools.
Simply put Loggly offers a robust system with simple inputs that allows you to funnel log data to a common, web-accessible location where it can be stored and interacted with in a number of robust ways. Before Loggly our hands were often tied if a user complaint fell into server code, there was simply not an easy way to parse logs from several servers, some of which may have been drained and terminated, and meaningfully determine what was going on.
Loggly gave me the ability to search and sort log data to find the source of problems.
Within a week of completing our integration of Loggly we were discovering the source and profile of bugs that had eluded us for 6 months.
With further adaptation of our web app to the new logging approach, we can start to see traffic patterns and analyse user behavior from the logs as well.
Lastly, Loggly prevents us from taking on a new maintenance and development project in order to analyze our main maintenance and development project. Loggly lets us break the potentially infinite chain of working on tools to work on tools.
Recommendations to others considering the product:
Look at their integrations, determine if you can use their tools to build the sort of structure you need.
Spend some real dev time reducing log noise(we ran a search for "console.log" and removed all of them, then went back and started adding calls to our logger explicitly and carefully) and building in the necessary components to standardize the log entry process.
Look into Fluentd, it's excellent for routing, filtering and translating logs, it can help as an adapter to make sure Loggly gets what it needs from where it needs.
Spend some real dev time reducing log noise(we ran a search for "console.log" and removed all of them, then went back and started adding calls to our logger explicitly and carefully) and building in the necessary components to standardize the log entry process.
Look into Fluentd, it's excellent for routing, filtering and translating logs, it can help as an adapter to make sure Loggly gets what it needs from where it needs.
Solarwinds SAM is key to Infrastructure Monitoring
What do you like best about the product?
The easy to use UI is very appealing to new users within our business, and being able to import templates from their online community helps greatly with our business needs.
What do you dislike about the product?
There's nothing I really dislike about SAM.
What problems is the product solving and how is that benefiting you?
We are able to self heal services that have stopped/failed, and can send actions to restart them.
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