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Reviews from AWS customer

3 AWS reviews

External reviews

821 reviews
from and

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5-star reviews ( Show all reviews )

    Philip R.

Truly a lifesaver...

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
We have been using NPM for two years now and it has helped us numerous times identify network issues even before the customer noticed there was a problem.
What do you dislike about the product?
I would really like to see a way to have IPAM and NPM work together.
What problems is the product solving and how is that benefiting you?
We have seen benefits with improved up time and happier customers.
Recommendations to others considering the product:
My role primarily focuses on the SAM side of Solarwinds but I have assisted with configuring some of the network. I recommend downloading a trial and when you sign up, set it up right from the very beginning. If you do not set it up correctly, you will be highly annoyed by the unnecessary alerts. If you set it up correctly, it will help you in the long term to effectively monitor your network.


    Logan C.

To be "in the Know" you need the right tools!

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
Where to start? Being able to tweak or configure each window (Home, Summary, etc..) for each department in order for them to get the data they need immediately is priceless. Some products I have personally used in the past create more work trying to isolate data or nodes, rather than SolarWinds NPM design negating the need to dig through tomes of unneeded information, the data you need is front and Center.
What do you dislike about the product?
Integration with Fortigate products would be a major improvement, I have heard it is in the works. Custom Colour in Orion would be nice (A Dark Theme)
What problems is the product solving and how is that benefiting you?
My biggest benefit using NPM has been the ability to ensure Servers, Switches, Routers and other such network devices are operating within normal parameters. I had an issue where on one of our remote switches on a predictable schedule several ports would go down, affecting several of our Staff as well as the Printing. Thanks to the data provided by NPM I was able to isolate the issue to a particular network device that was causing the issue, saving much frustration by myself and the affected staff.
Recommendations to others considering the product:
Check the online Demo Site - speak to the sales staff and do a 1 to 1 Demo.


    Fernando V.

Visibility is GOOD

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
Ease of setting it up, web based views, alerting capabilities
What do you dislike about the product?
I dislike the fact that there's so much to like
What problems is the product solving and how is that benefiting you?
Network visibility is good. Monitor and manage a wide range of devices.
Recommendations to others considering the product:
Try the demo.


    Steve M.

I love SolarWinds Network Performance Monitor and highly recommend it!

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
Ease of management, integration with other products, NetPath for visibility regarding resources outside our environment
What do you dislike about the product?
I cannot think of the slightest pet peeve.
What problems is the product solving and how is that benefiting you?
Visibility regarding internal and external resources - availability, response time, performance both real time and over a designated length of time, related reporting.
Recommendations to others considering the product:
Become a Thwack member as there are extensive resources (training videos documentation resolved issues etc.) available for site members.


    Information Technology and Services

My NPM experience as a first timer

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
This is my first time using SolarWinds and although there is a bit learning curve to get your head around once your in your in. The sheer power of NPM is astounding to me, if I had this in my last few work places my life would have been a whole lot easier. Once you use it on a daily basis you very quickly begin to be able to customise the system to your needs and its power really start to shine.
What do you dislike about the product?
At the moment I dont feel like I have a dislike with NPM.
What problems is the product solving and how is that benefiting you?
Over the years of us using SolarWinds we have been able to trouble shoot network issues and maintain network hardware across the board because of the clarity of our network NPM gives our engineers. This has benefited us greatly as countless hours as saved by using NPM and integrating other modules.
Recommendations to others considering the product:
I would recommend to anyone starting out to sign up to Thwack and look through all of their videos, guides and get involved with the community as it really does help.


    Josh G.

It is the best Network Performance Monitor I have ever used.

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
Network Performance Monitor gives us great data on our network devices.
What do you dislike about the product?
I dislike nothing about Network Performance Monitor.
What problems is the product solving and how is that benefiting you?
Network Performance Monitor lets us know if we have an issues with a Network device.


    Mark H.

Simply the best

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
SolarWinds NPM is simply the best monitoring solution I've come across. It's easy to set up, easy to configure, and easy to run.
What do you dislike about the product?
There is absolutely nothing to dislike about the product.
What problems is the product solving and how is that benefiting you?
SolarWinds NPM allows me to monitor the state of our network infrastructure, alerting us to issues before any users are even aware of a problem, and allowing us to proactively monitor our infrastructure.


    Financial Services

When you need to know what the network is doing.

  • May 21, 2018
  • Review provided by G2

What do you like best about the product?
NetPath shows you what is happening from beginning to end and every point along the way.
What do you dislike about the product?
For Network Operations Centers that work 24/7 a dank theme would be nice.
What problems is the product solving and how is that benefiting you?
The software platform helps keep long term statistics and current data to determine network issues.
Recommendations to others considering the product:
This software allows me to monitor every aspect of my networking environment.


    Craig N.

NPM Rocks!

  • May 21, 2018
  • Review provided by G2

What do you like best about the product?
The ease of use and ability to adapt. Other packages are either difficult to administer and/or difficult for non-techie end-users to interface with. Solarwinds is easy to use, and easy to administer. It's also very quick to get up and running and at least somewhat productive. It is very extensible and customizable, which once you start working with this will make you even more productive. The other modules that are offered, such as NCM, NTA UDT and IPAM, are great too. And this is just on the networking side, they have extensive server/storage/database monitoring also.
What do you dislike about the product?
Lack of granular controls on administrative privileges. The inability to merge the data from an old device to a new one that replaces it, such as bandwidth statistics.
What problems is the product solving and how is that benefiting you?
Solarwinds NPM makes it easy for Network Engineers to monitor many aspects of their network devices. This information is easily accessed by them in order to help diagnose issues, forecast capacity and many other things. More importantly the user-friendly UI makes it simple for managers and others to get in and check things out or create reports for metrics. The UI is easily customizable to facilitate different audiences using it, such as managers or NOCs. Its also very extensible to be able to draw out information important to your organization. I've used it at 4 different organizations and every one was pleased with its abilities and performance.
Recommendations to others considering the product:
Get a demo. Be active on Thwack.com, their user community.


    Steve D.

NPM Review

  • May 21, 2018
  • Review provided by G2

What do you like best about the product?
Great integration with all the other modules and lots of customization.
What do you dislike about the product?
Default views have too many wigets for my liking.
What problems is the product solving and how is that benefiting you?
NPM has helped us many times diagnose a slow connection or node issues.