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Reviews from AWS customer

3 AWS reviews

External reviews

821 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Richard G.

5 years using it and really quite enjoying it

  • July 04, 2018
  • Review provided by G2

What do you like best about the product?
It has both simplicity and complexity. Meaning that it is very easy to setup the basics, allowing to start monitoring things quickly and then add the complexity as required. The custom properties allow for some much control and logic to built into the system. The GUI is also easy to use and customise.
What do you dislike about the product?
I would have said the mapping, but the latest release has made some real improvements.
The alert logic could have a little more depth, as an Orion user minimising alerts is two pronged fork, reduce the number (or improve the quality) of the alerts going out, but also minimise the number of alert configurations (less administration especially in multi-tenanted systems).
What problems is the product solving and how is that benefiting you?
A very capable monitoring system, allowing enterprise scaling, at a reasonable cost.


    Eric S.

Solarwinds keeps us informed!

  • June 27, 2018
  • Review provided by G2

What do you like best about the product?
Alerting system is highly customizable. Able to see uptime, logs, and performance with real-time, highly detailed stats. Able to even put diagrams on our front page of the layout of our data center. Great visual!
What do you dislike about the product?
Can be a challenge to set up all the alerting.
What problems is the product solving and how is that benefiting you?
Able to have visibility to uptime, current performance stats, potential outages, service monitoring, etc. Helps keep a handle on our environment.
Recommendations to others considering the product:
Terrific product, keeps us well informed of our environment and uptime. Solarwinds is crucial for any network environment.


    Retail

Solar Winds Review

  • June 27, 2018
  • Review provided by G2

What do you like best about the product?
We get alerts immediately when our servers are down or network connectivity has failed. It helps complete our initial troubleshooting on servers and find the problem before escalating it.
What do you dislike about the product?
Support is not 100%. When we have urgent monitors informing us our servers are down we should expect a call from the service provider to inform us. However we have to call them and constantly chase for a solution or update even.
What problems is the product solving and how is that benefiting you?
The benefits we have realised is that we are alerted almost immediately once a server is down. Whether that be connectivity wise or power issue. It helps us investigate and troubleshoot to see if it an issue on our end.
Solar winds monitoring also shows us how much space we have on our servers and if they need to be upgraded.


    Banking

Feature Rich Monitoring

  • June 20, 2018
  • Review provided by G2

What do you like best about the product?
Several new and innovative additions to the new release. Contextual mapping available from supported hardware by a simple click of a submenu, with no additional configuration necessary
What do you dislike about the product?
They tend to stay on the upper edge of the supported platforms to run the latest platform. While support remains great for older versions of their software the latest and greatest requires late model OS and SQL. Thankfully the new online installer removes a lot of the upgrade anguish.
What problems is the product solving and how is that benefiting you?
SolarWinds is rapidly added features that distinguish it from the Up or Down monitor technology. It provides detail information for sizing and growth to help in the budgeting process.


    Computer Networking

Can't live without it

  • June 13, 2018
  • Review provided by G2

What do you like best about the product?
The best part of NPM in my opinion is the advanced alerts and all that you can do with them. Basic alerting will lead to many false positives but with NPM you can quiet your alerts down to just what you want to be alerted on... which is the main idea right?
What do you dislike about the product?
I wish there were more alert actions available for advanced alerts. For example, rather than have a sound play, I would like a popup alert to trigger on all admin's desktops. There are ways to script something like this which just shows how flexible NPM is, but I would like to see more built in actions like a popup window for example.
What problems is the product solving and how is that benefiting you?
We are solving the need for automatic problem resolution with NPM. This benefits us because things go bump in the night and we're not a 24/7 operation... with NPM we're able to monitor for those bumps and automate the fixes so we're not having to wake up and login for every little bump.
Recommendations to others considering the product:
Check out some of the other modules from Solarwinds that works in tandem with NPM. Server & Application Manager is my favorite and there are so many more to add on to this amazing tool belt called Network Performance Monitor


    Rene K.

SolarWinds provides the flexibility needed to monitor small to large networks with the NPM

  • June 13, 2018
  • Review provided by G2

What do you like best about the product?
With the NPM, SolarWinds provides a core module with which it is possible to quickly and flexibly implement a network and server monitoring with multitenant capability.
Within a few hours a multi-vendor surveillance is installed and even alarms and reports are configured.
What do you dislike about the product?
For more than 6 years, we have been using SolarWinds with all our customers and I really can not find anything negative.
Feature requests from customers are taken seriously.
new products are integrated, existing products are developed further in short cycles
What problems is the product solving and how is that benefiting you?
With SolarWinds, we've been able to consolidate multiple different network, server, and application monitoring tools from different customers.
This results in a shorter deployment time, lower network administration costs, less capital expenditure
Recommendations to others considering the product:
Visit Solarwind's Roadshows, the Solarwinds Thwack Board, to speak with customers, developers, and the sales team


    Alexander C.

The most useful tool!

  • June 13, 2018
  • Review provided by G2

What do you like best about the product?
NPM is quite simple but powerful tool for network monitoring. The feature I like most is the flexibility - you can create your own alerts/reports/polers and etc.
What do you dislike about the product?
Network Atlas has quite old interface and limited list of features.
What problems is the product solving and how is that benefiting you?
The troubleshooting of all issues related to network outages always started with NPM.


    Robert R.

Everything you need at your fingertips and easy to add to.

  • June 12, 2018
  • Review provided by G2

What do you like best about the product?
I like how neat and orderly it is displayed on the screen. You have it listed by subnet or supernet depending on your design on the left and then it drills down to all the subnets below that level on the right hand side. It have everything that you would need to describe your subnets. You can add VLAN information, descriptions and I just took another look at it. WOW! I didn't know you could look at it from a chart view. That is pretty impressive too.
What do you dislike about the product?
I can't really say there is anything that I don't like about it. It was kinda difficult to understand what I was seeing the first time I used it. I didn't really like it much but as I used it more and more, the easier it was to read and to fill out that it became indispensable. When something is this functional you really begin to understand and use it a lot.
What problems is the product solving and how is that benefiting you?
The ability to keep track of all of our old subnets and implement the new ones. We used to have /24 subnets for everything. Even a point to point connection. Well not really but it was darn close to doing that.
Recommendations to others considering the product:
Don't let it daunt you at first. It seems complicated but really it isn't. It can be a life saver sometimes.


    Pratik K.

A Powerful Yet User Friendly VM Manager

  • June 11, 2018
  • Review provided by G2

What do you like best about the product?
Features offered by Solarwinds Virtualization Manager are immensely helpful to achieve real-world use cases and workflows.
However, the one I like the best is Dash-boarding which lets you create a customized and interactive dashboard, and the Network Device Performance-related events the Solarwinds VM offers give you insights into the uptime for your guest machines.
What do you dislike about the product?
It is the finest Virtualization Solution out there in the market but it's the bill of materials and the overall cost of the product to be paid which is not very budget-friendly.
What problems is the product solving and how is that benefiting you?
I've been solving problems related to business requirements and use-cases through virtualization offered by SolarWinds Virtualization Manager for quite some time now.
One benefit I can think of is the centralized manager for all my virtual machines located geographically all being managed from a single console and allocation of resources to these VMs have never been this easier.
Recommendations to others considering the product:
It is a boon to you if you are highly dependent on virtualization or if you are planning to virtualize your Data Centre Infrastructure.
This tool could save you a lot in the long run since you won't be paying for the hardware most of the time. However, one-time costs for the licenses, hardware, and installation are a bit on the higher side but trust me it is all worth it if you choose wisely.


    Jarett C.

My staff is annoyed with how much I love Solarwinds products!

  • June 07, 2018
  • Review provided by G2

What do you like best about the product?
I love the way data is presented to me in a way that I can keep an eye on my environment at a glance.
What do you dislike about the product?
I would like more flexibility in creating dashboards, as well as the ability to upgrade without taking my monitoring environment down
What problems is the product solving and how is that benefiting you?
We can catch issues either before they become problems, or immediately thereafter. So we can improve my customer experience.