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Reviews from AWS customer

3 AWS reviews

External reviews

821 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Information Technology and Services

Good but would be better

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
Its very simple to use and to configure. The interface is very good.
What do you dislike about the product?
Its doesnt work well. We have a lot of "bugs".
What problems is the product solving and how is that benefiting you?
We solve a monitoring problem of a customer. His conecction was bad and it not enought for the company. But after SolarWinds WPM it was solved.
Recommendations to others considering the product:
fix the bugs


    Eric W.

Monitor EVERYTHING

  • January 31, 2019
  • Review provided by G2

What do you like best about the product?
It's scalable.. you can monitor everything on everything or just some things on some things. Once you figure out the terminology for the different aspects, you can fly around. Search is very flexible.
What do you dislike about the product?
It can take a while to learn terminology and how to navigate efficiently through the software.
What problems is the product solving and how is that benefiting you?
Monitoring multiple aspects in one pane of glass, makes it easy to resolve issues before we get calls.
Recommendations to others considering the product:
Check out demos and trials... you'll like it


    Information Technology and Services

SolarWinds Monitoring software review

  • January 26, 2019
  • Review provided by G2

What do you like best about the product?
A lot of features to monitor/alert/resolve issues
What do you dislike about the product?
some training required to use it to its full potential
What problems is the product solving and how is that benefiting you?
monitoring of critical systems is accomplished using a mix of custom and out of the box monitoring options
Recommendations to others considering the product:
This is a great and full featured monitoring solution. It can be used to apply out of the box templates or create custom monitoring solutions fora variety of software and solutions.


    Vera V.

PaperTrail is a great cloud product

  • January 25, 2019
  • Review provided by G2

What do you like best about the product?
Setup is extremely easy, it took less than 5 minutes to setup my first log.I love the idea that it's an easy to configure solution. I think this will prove to be more reliable of a solution than using email reports or local storage solutions. I think setting up email alerts took way longer to implement.
What do you dislike about the product?
I dislike the jump in cost from the free version to the equivalent storage space in the paid version, to get the same amount of storage after the free trial, you have to go from $0/ month up to $150/ month. . I dislike that they don't have a SMS alerts option, I feel like that would be a logical next step. Another feature I would to see, and I'm surprised they don't offer, unless I missed it, is the ability to send these logs / alerts to Solarwinds MSP, which does give me push notifications.
What problems is the product solving and how is that benefiting you?
An easy, consolidated, cloud access solution for all the various logs I need to keep track of. I'm not super experienced with it, but it looks like I can setup a wide variety of devices to send their logs to papertrail
Recommendations to others considering the product:
For servers/ workstations the setup is straightforward, and takes virtually no time at all. More specialized devices/ platforms will take more knowledge and setup time. I don't think I've ever seen a pre-built solution for logs like this. It would take far more work to setup manually.


    Tom H.

Peace of Mind about your app

  • January 18, 2019
  • Review provided by G2

What do you like best about the product?
I use the papertrail extension in Heroku and it works really well, it gives nice reports about what’s happening and what happened with my Rails app.
What do you dislike about the product?
Sometimes the output is not helpful, but it was because of how I had configured it.
What problems is the product solving and how is that benefiting you?
I want to have better coverage of my app, papertrail helps with that.


    Steven T.

Visibility we need

  • January 17, 2019
  • Review provided by G2

What do you like best about the product?
I like that it's a single pane of glass for everything on the network. It allows us to quickly see what's up and down in seconds.
What do you dislike about the product?
Sometimes it can run a little slow, but that could be on the back end causing that.
What problems is the product solving and how is that benefiting you?
It's great for alerting us when something is going wrong, when we can't be looking at everything.
Recommendations to others considering the product:
Really dive into what it's capable of because it can really bring a lot of benefit.


    Information Technology and Services

Solar Winds capabilities offer a wide range of solutions

  • January 15, 2019
  • Review provided by G2

What do you like best about the product?
Manageability with Solar Winds suite offers many capabilities beyond just monitoring
What do you dislike about the product?
There are many different modules. It would be nice if the licensing was easier to manage
What problems is the product solving and how is that benefiting you?
centralized monitoring and systems management.
Recommendations to others considering the product:
Be sure to get your team trained so that you can fully utilize this products capabilities


    Fusha R.

SolarWinds Server & Application Monitor

  • January 09, 2019
  • Review provided by G2

What do you like best about the product?
The ability to see everything in one place. Also, generate reports needed for the audit trail. I've been able to shorten my monthly review process with valuable tools.
What do you dislike about the product?
Not much to dislike, as it makes the Compliance and SEcurity process easy. The company provides all training needed to ensure success with using their products/services.
What problems is the product solving and how is that benefiting you?
Compliance, Risk, and Governance. We are able to maintain SLA's with the amazing tools. We are also able to provide up to date information and evidence for the ongoing audits.
Recommendations to others considering the product:
Its an amazing application to use for daily roles related to Security


    Outsourcing/Offshoring

Great product for monitoring your corporate server environment !

  • January 04, 2019
  • Review provided by G2

What do you like best about the product?
Great product,
Easy to use, provides alerting and monitoring for your server environment.
Setup was simple , discovery was quick and easy.
What do you dislike about the product?
There is nothing I dislike about this product ! It meets the needs for our environment.
What problems is the product solving and how is that benefiting you?
We have been able to detect issues before they become production impacting on several occasions. Saving downtime and troubleshooting time to resolve issues. Dash board is very user friendly and issues can be found by simply drilling down on components. This has been a great tool for both IT Service Desk as well as our technical resources.
Recommendations to others considering the product:
Solarwinds has a great user community called Thwack ! It has tons of valuable information on setup and use.


    Food Production

control 24 / 7

  • December 27, 2018
  • Review provided by G2

What do you like best about the product?

the graphical interface and the types of consultation
What do you dislike about the product?

the alerts are not very organized,
appear in a color that does not allow to distinguish the types of alerts
What problems is the product solving and how is that benefiting you?

Having control of the entire network and the infrastructure of the company, facilitates the preparation before possible falls of the network
Recommendations to others considering the product:

is a practical tool that allows you to have control of the state of the network infrastructure of your company, and thus avoid major problems since in almost real time it creates alerts. I really recommend it!